58
NPS
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ERwin
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About ERwin's Brand
erwin provides the industry’s most comprehensive data management and governance solutions.
Brand at a Glance
4/5
Product Quality
3.8/5
Pricing
ERwin NPS
ERwin's Net Promoter Score (NPS) is a 58 with 72% Promoters, 14% Passives, and 14% Detractors. Net Promoter Score tracks whether ERwin's customers would recommend using the product based on a scale of -100 to 100.
ERwin Overall NPS
| 72% | Promoters |
|---|---|
| 14% | Passives |
| 14% | Detractors |
ERwin NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 58 | Aug 2020 | 58 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
ERwin NPS by Usage
ERwin's NPS was rated 0 points by customers who have used ERwin's products/services for 5 to 10 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
5 to 10 Years 0 | 5 to 10 Years | 0 |
ERwin Product Quality
4/5
ERwin has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock ERwin's overall Product Quality score rated by its users and customers.
ERwin Product Information
ERwin serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. ERwin supports Web devices and offers products for small, medium, and large sized businesses.
ERwin’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- https://erwin.com
- Company Size
- 201-500 Employees
Industry
Tech
Big Data
Enterprise
SaaS
Languages Supported
English
ERwin Pricing
ERwin ROI & Value For Money
3.8/5
ERwin has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
Sign Up to unlock ERwin's overall ROI score rated by its users and customers.
ERwin Pricing Plans
ERwin has a pricing structure that accommodates small, medium, and large businesses.
Who Uses ERwin?
Small Businesses
Medium Businesses
Large Enterprises
ERwin as an Employer
3.8/5
ERwin has a 3.8/5 stars for its overall company culture rated by their employees
bottom
25%
Consumer vs. Employees
ERwin scored a 58 for Net Promoter Score and a 34 for Employee Net Promoter Score. NPS gauges how likely a customer of ERwin would recommend the brand to a friend. ENPS measures how likely ERwin employees would recommend working at ERwin to a friend.
Net Promoter Score
58
NPS Score
| 72% | Promoters |
|---|---|
| 14% | Passive |
| 14% | Detractors |
Employee Net Promoter Score
34
eNPS Score
| 67% | Promoters |
|---|---|
| 0% | Passive |
| 33% | Detractors |
