79
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Eventdex
Marketing or Exec? Claim Your Free Account
About Eventdex's Brand
Eventdex is a cloud and mobile platform with a complete suite of products for your entire event needs.
Brand at a Glance
4.5/5
Product Quality
4.4/5
Pricing
5/5
Customer Service
Eventdex NPS
Eventdex's Net Promoter Score (NPS) is a 79 with 84% Promoters, 11% Passives, and 5% Detractors. Net Promoter Score tracks whether Eventdex's customers would recommend using the product based on a scale of -100 to 100.
Eventdex Overall NPS
| 84% | Promoters |
|---|---|
| 11% | Passives |
| 5% | Detractors |
Eventdex NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 79 | Aug 2020 | 79 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Eventdex NPS by Usage
Eventdex's NPS was rated 79 points by customers who have used Eventdex's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 79 | Less than 1 Year | 79 |
Eventdex Product Quality
4.5/5
Eventdex has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Eventdex's overall Product Quality score rated by its users and customers.
Eventdex Product Information
Eventdex serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. Eventdex supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
Eventdex’s product quality score is a 4.5 out of 5 as rated by its users and customers.
- Website
- http://eventdex.com/
- Company Size
- 51-200 Employees
Languages Supported
English
Product Type
Registration Software
Event Management Software
Eventdex Pricing
Eventdex ROI & Value For Money
4.4/5
Eventdex has a value for money and ROI score of 4.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Eventdex's overall ROI score rated by its users and customers.
Eventdex Pricing Plans
Eventdex has a pricing structure that accommodates small, medium, and large businesses.
Who Uses Eventdex?
Small Businesses
Medium Businesses
Large Enterprises
Eventdex Customer Service
5/5
Eventdex has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Eventdex's overall Customer Service score rated by its users and customers.
About Eventdex's Customer Service
Address
Morganville, NJ 07751
Website
http://eventdex.com/
Phone Number
+1 (800) 492-1289
Consumer vs. Employees
Eventdex scored a 79 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Eventdex would recommend the brand to a friend. ENPS measures how likely Eventdex employees would recommend working at Eventdex to a friend.
Net Promoter Score
79
NPS Score
| 84% | Promoters |
|---|---|
| 11% | Passive |
| 5% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
