67
NPS
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Brand Page
Eventus
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About Eventus' Brand
eventus is an Android app that offers Brazilians with information on events that take place in their cities.
Brand at a Glance
55%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Eventus NPS
Eventus's Net Promoter Score (NPS) is a 67 with 67% Promoters, 33% Passives, and 0% Detractors. Net Promoter Score tracks whether Eventus's customers would recommend using the product based on a scale of -100 to 100.
Eventus Overall NPS
| 67% | Promoters |
|---|---|
| 33% | Passives |
| 0% | Detractors |
Eventus NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2022 100 | Nov 2022 | 100 |
Mar 2023 100 | Mar 2023 | 100 |
Mar 2025 66 | Mar 2025 | 66 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Eventus Customer Loyalty
55%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
55% of Eventus users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Eventus Product Quality
5/5
Eventus has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Eventus' overall Product Quality score rated by its users and customers.
Eventus Product Information
Eventus’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://eventusg.com/
- Company Size
- 51-200 Employees
Industry
Tech
Mobile App
SaaS
Eventus Pricing
Eventus ROI & Value For Money
5/5
Eventus has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Eventus' overall ROI score rated by its users and customers.
Eventus Customer Satisfaction (CSAT)
Eventus Customer Satisfaction (CSAT) Score
100 / 100
Eventus has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Eventus Customer Service
5/5
Eventus has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Eventus' overall Customer Service score rated by its users and customers.
About Eventus's Customer Service
Address
Englewood, CO Brazil
Website
http://eventusg.com/
Eventus as an Employer
4.2/5
Eventus has a 4.2/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
Eventus scored a 67 for Net Promoter Score and a 75 for Employee Net Promoter Score. NPS gauges how likely a customer of Eventus would recommend the brand to a friend. ENPS measures how likely Eventus employees would recommend working at Eventus to a friend.
Net Promoter Score
67
NPS Score
| 67% | Promoters |
|---|---|
| 33% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
75
eNPS Score
| 75% | Promoters |
|---|---|
| 25% | Passive |
| 0% | Detractors |
