30
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Everlast Worldwide
Marketing or Exec? Claim Your Free Account
About Everlast Worldwide's Brand
Everlast is an American brand active in the design, manufacturing, licnsing and marketing of boxing, mixed martial arts and fitness,
Brand at a Glance
84%
Customer Loyalty
3.4/5
Product Quality
3.1/5
Pricing
3.3/5
Customer Service
Everlast Worldwide NPS
Everlast Worldwide's Net Promoter Score (NPS) is a 30 with 59% Promoters, 12% Passives, and 29% Detractors. Net Promoter Score tracks whether Everlast Worldwide's customers would recommend using the product based on a scale of -100 to 100.
Everlast Worldwide Overall NPS
| 59% | Promoters |
|---|---|
| 12% | Passives |
| 29% | Detractors |
Everlast Worldwide NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2023 46 | Jun 2023 | 46 |
Oct 2023 44 | Oct 2023 | 44 |
Nov 2023 47 | Nov 2023 | 47 |
Feb 2024 40 | Feb 2024 | 40 |
Mar 2024 46 | Mar 2024 | 46 |
May 2024 47 | May 2024 | 47 |
Jul 2024 49 | Jul 2024 | 49 |
Oct 2024 46 | Oct 2024 | 46 |
Nov 2024 37 | Nov 2024 | 37 |
Dec 2024 28 | Dec 2024 | 28 |
Oct 2025 30 | Oct 2025 | 30 |
Nov 2025 28 | Nov 2025 | 28 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Everlast Worldwide NPS by Gender
Female customers rated Everlast Worldwide's NPS 47 points higher than Male customers.
Male
-10
Everlast Worldwide's NPS was rated -10 by Male customers on Comparably.
40%
Promoters
10%
Passives
50%
Detractors
Female
37
Everlast Worldwide's NPS was rated 37 by Female customers on Comparably.
62%
Promoters
13%
Passives
25%
Detractors
Everlast Worldwide NPS by Ethnicity
Everlast Worldwide's NPS was rated -39 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -39 | Caucasian | -39 |
Everlast Worldwide Customer Reviews
Out of the 6 Everlast Worldwide customer reviews 3 were positive and 3 were constructive. Everlast Worldwide customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Everlast Worldwide Customer Loyalty
84%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
84% of Everlast Worldwide users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Everlast Worldwide Customer Loyalty Score by Gender
Male customers rated Everlast Worldwide's Customer Loyalty score 11% higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Everlast Worldwide.
Male
100%
Yes
Female
89%
Yes
Everlast Worldwide Customer Loyalty Score by Ethnicity
Everlast Worldwide's Customer Loyalty score was rated 89% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Everlast Worldwide.
89
out of 100
Caucasian
Everlast Worldwide Product Quality
3.4/5
Everlast Worldwide has an overall Product Quality score of 3.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Everlast Worldwide's overall Product Quality score rated by its users and customers.
Everlast Worldwide Product Information
Everlast Worldwide’s product quality score is a 3.4 out of 5 as rated by its users and customers.
- Website
- http://www.everlast.com/
- Company Size
- 51-200 Employees
Quick Insights into Everlast Worldwide Product Quality
Everlast Worldwide's Product Quality score was rated highest by Female customers, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked Everlast Worldwide's Product Quality.
Ranked Everlast Worldwide Product Quality the Highest
Ranked Everlast Worldwide Product Quality the Lowest
Everlast Worldwide Product Quality Score by Gender
Female customers rated Everlast Worldwide's Product Quality score 0.6 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Everlast Worldwide.
Male
3.1/5
Female
3.7/5
Everlast Worldwide Product Quality Score by Ethnicity
Everlast Worldwide's Product Quality score was rated 2.3 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Everlast Worldwide.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.3 | Caucasian | 2.3 |
Everlast Worldwide Pricing
Everlast Worldwide ROI & Value For Money
3.1/5
Everlast Worldwide has a value for money and ROI score of 3.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Everlast Worldwide's overall ROI score rated by its users and customers.
Quick Insights into Everlast Worldwide ROI
Everlast Worldwide's ROI score was rated highest by Female customers, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked Everlast Worldwide's ROI score.
Ranked Everlast Worldwide ROI the Highest
Ranked Everlast Worldwide ROI the Lowest
Everlast Worldwide ROI Score by Gender
Female customers rated Everlast Worldwide's ROI score 0.7 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Everlast Worldwide.
Male
2.6/5
Female
3.3/5
Everlast Worldwide ROI Score by Ethnicity
Everlast Worldwide's ROI score was rated 1.9 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Everlast Worldwide.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.9 | Caucasian | 1.9 |
Everlast Worldwide Customer Satisfaction (CSAT)
Everlast Worldwide Customer Satisfaction (CSAT) Score
63 / 100
Everlast Worldwide has an overall Customer Satisfaction score of 63 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
38%
Satisfied
25%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
8%
Very Dissatisfied
21%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Everlast Worldwide Customer Satisfaction
Everlast Worldwide's Customer Satisfaction score was rated highest by Female customers, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked Everlast Worldwide's Customer Satisfaction.
Ranked Everlast Worldwide Customer Satisfaction the Highest
Ranked Everlast Worldwide Customer Satisfaction the Lowest
Everlast Worldwide Customer Satisfaction Score by Gender
Female customers rated Everlast Worldwide's Customer Satisfaction score 31 points higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Everlast Worldwide.
56 / 100
MaleVery Satisfied | 45% | |
|---|---|---|
Satisfied | 11% | |
Neither Satisfied nor Dissatisfied | 11% | |
Dissatisfied | 11% | |
Very Dissatisfied | 22% |
87 / 100
FemaleVery Satisfied | 50% | |
|---|---|---|
Satisfied | 37% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 13% |
Everlast Worldwide Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Everlast Worldwide's Customer Satisfaction (CSAT) score was rated 50% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Everlast Worldwide.
50 / 100
Very Satisfied
25%
Satisfied
25%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
13%
Very Dissatisfied
25%
Everlast Worldwide Customer Service
3.3/5
Everlast Worldwide has an overall Customer Service score of 3.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Everlast Worldwide's overall Customer Service score rated by its users and customers.
About Everlast Worldwide's Customer Service
Address
New York City, NY
Website
http://www.everlast.com/
Quick Insights into Everlast Worldwide Customer Service
Everlast Worldwide's Customer Service score was rated highest by Female customers, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked Everlast Worldwide's Customer Service score.
Ranked Everlast Worldwide Customer Service the Highest
Ranked Everlast Worldwide Customer Service the Lowest
Everlast Worldwide Customer Service Score by Gender
Female customers rated Everlast Worldwide's Customer Service score 0.3 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Everlast Worldwide.
Male
3.2/5
Female
3.5/5
Everlast Worldwide Customer Service Score by Ethnicity
Everlast Worldwide's Customer Service score was rated 2.6 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Everlast Worldwide.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2.6 | Caucasian | 2.6 |
Everlast Worldwide as an Employer
2.9/5
Everlast Worldwide has a 2.9/5 stars for its overall company culture rated by their employees
top
35%
Consumer vs. Employees
Everlast Worldwide scored a 30 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Everlast Worldwide would recommend the brand to a friend. ENPS measures how likely Everlast Worldwide employees would recommend working at Everlast Worldwide to a friend.
Net Promoter Score
30
NPS Score
| 59% | Promoters |
|---|---|
| 12% | Passive |
| 29% | Detractors |
Employee Net Promoter Score
30
eNPS Score
| 60% | Promoters |
|---|---|
| 10% | Passive |
| 30% | Detractors |
