-89
NPS
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Brand Page
Experis
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About Experis' Brand
Brand at a Glance
29%
Customer Loyalty
2/5
Product Quality
2.2/5
Pricing
2/5
Customer Service
Experis NPS
Experis's Net Promoter Score (NPS) is a -89 with 0% Promoters, 11% Passives, and 89% Detractors. Net Promoter Score tracks whether Experis's customers would recommend using the product based on a scale of -100 to 100.
Experis Overall NPS
| 0% | Promoters |
|---|---|
| 11% | Passives |
| 89% | Detractors |
Experis NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2021 -100 | Oct 2021 | -100 |
Nov 2022 -100 | Nov 2022 | -100 |
Feb 2023 -100 | Feb 2023 | -100 |
Sep 2023 -100 | Sep 2023 | -100 |
Oct 2023 -100 | Oct 2023 | -100 |
Dec 2023 -100 | Dec 2023 | -100 |
Aug 2024 -100 | Aug 2024 | -100 |
Feb 2025 -100 | Feb 2025 | -100 |
Mar 2025 -88 | Mar 2025 | -88 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Experis NPS by Gender
Experis's NPS was rated -100 by Male customers on Comparably.
Male
-100
Experis's NPS was rated -100 by Male customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Female
N/A
Experis's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Experis NPS by Usage
Experis's NPS was rated -100 points by customers who have used Experis's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -100 | Less than 1 Year | -100 |
Experis Customer Loyalty
29%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
29% of Experis users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Experis Customer Loyalty Score by Gender
Experis's Customer Loyalty score was rated 10 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Experis.
Male
10%
Yes
Female
N/A
Yes
Experis Customer Loyalty Score by Usage
Experis's Customer Loyalty score was rated 10% by customers who have used Experis's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Experis Customer Loyalty Score by Industry
Experis's Customer Loyalty score was rated 10% by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Experis Product Quality
2/5
Experis has an overall Product Quality score of 2 out of 5 stars rated by its users and customers.
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Experis Product Information
Experis’s product quality score is a 2 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Experis's product the highest.
- Company Size
- 10,000+ Employees
Industry
Tech
SaaS
Quick Insights into Experis Product Quality
Experis's Product Quality score was rated highest by customers who have used Experis's products/services for Less than 1 Year.
Sign Up to unlock insights into how customers have ranked Experis' Product Quality.
Ranked Experis Product Quality the Highest
Experis Product Quality Score by Gender
Experis's Product Quality score was rated 1.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Experis.
Male
1.5/5
Female
N/A
Experis Product Quality Score by Usage
Experis's Product Quality score was rated 1.5 stars by customers who have used Experis's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Experis Product Quality Score by Industry
Experis's Product Quality score was rated 1.5 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Experis Pricing
Experis ROI & Value For Money
2.2/5
Experis has a value for money and ROI score of 2.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Experis' overall ROI score rated by its users and customers.
Experis Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into Experis ROI
Experis's ROI score was rated highest by customers who have used Experis's products/services for Less than 1 Year.
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Ranked Experis ROI the Highest
Experis ROI Score by Gender
Experis's ROI score was rated 1.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Experis.
Male
1.5/5
Female
N/A
Experis ROI Score by Usage
Experis's ROI score was rated 1.5 stars by customers who have used Experis's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Experis ROI Score by Industry
Experis's ROI score was rated 1.5 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Experis Customer Satisfaction (CSAT)
Experis Customer Satisfaction (CSAT) Score
37 / 100
Experis has an overall Customer Satisfaction score of 37 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
37%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
38%
Very Dissatisfied
25%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Experis Customer Satisfaction
Experis's Customer Satisfaction score was rated highest by customers who have used Experis's products/services for Less than 1 Year.
Sign Up to unlock insights into how customers have ranked Experis' Customer Satisfaction.
Ranked Experis Customer Satisfaction the Highest
Experis Customer Satisfaction Score by Gender
Experis's Customer Satisfaction score was rated 0 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Experis.
0
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 67% | |
Very Dissatisfied | 33% |
Experis Customer Satisfaction Score by Usage
Experis's Customer Satisfaction score was rated 0 points by customers who have used Experis's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Experis Customer Satisfaction Score by Industry
Experis's Customer Satisfaction score was rated 0 points by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Experis Customer Satisfaction Score by Industry",
"text": "Experis's Customer Satisfaction score was rated 0 points by Tech industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Experis's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 0
}
]
}Experis Customer Service
2/5
Experis has an overall Customer Service score of 2 out of 5 stars rated by its users and customers.
Sign Up to unlock Experis' overall Customer Service score rated by its users and customers.
About Experis's Customer Service
Website
https://candidate.experis.com/
Quick Insights into Experis Customer Service
Experis's Customer Service score was rated highest by customers who have used Experis's products/services for Less than 1 Year.
Sign Up to unlock insights into how customers have ranked Experis' Customer Service score.
Ranked Experis Customer Service the Highest
Experis Customer Service Score by Gender
Experis's Customer Service score was rated 1.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Experis.
Male
1.5/5
Female
N/A
Experis Customer Service Score by Usage
Experis's Customer Service score was rated 1.5 stars by customers who have used Experis's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Experis Customer Service Score by Industry
Experis's Customer Service score was rated 1.5 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Experis as an Employer
2.5/5
Experis has a 2.5/5 stars for its overall company culture rated by their employees
bottom
15%
Consumer vs. Employees
Experis scored a -89 for Net Promoter Score and a -13 for Employee Net Promoter Score. NPS gauges how likely a customer of Experis would recommend the brand to a friend. ENPS measures how likely Experis employees would recommend working at Experis to a friend.
Net Promoter Score
-89
NPS Score
| 0% | Promoters |
|---|---|
| 11% | Passive |
| 89% | Detractors |
Employee Net Promoter Score
-13
eNPS Score
| 31% | Promoters |
|---|---|
| 25% | Passive |
| 44% | Detractors |
