100
NPS
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Exquisite Software, Inc.
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About Exquisite Software, Inc. Brand
Desktop, Mobile, and Web Application Development
Brand at a Glance
92%
Customer Loyalty
4.6/5
Product Quality
4.5/5
Pricing
4.5/5
Customer Service
Exquisite Software, Inc. NPS
Exquisite Software, Inc.'s Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Exquisite Software, Inc.'s customers would recommend using the product based on a scale of -100 to 100.
Exquisite Software, Inc. Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Exquisite Software, Inc. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2022 100 | Apr 2022 | 100 |
Oct 2022 100 | Oct 2022 | 100 |
Mar 2023 100 | Mar 2023 | 100 |
Jun 2023 100 | Jun 2023 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Exquisite Software, Inc. NPS by Gender
Exquisite Software, Inc.'s NPS was rated 100 by Female customers on Comparably.
Female
100
Exquisite Software, Inc.'s NPS was rated 100 by Female customers on Comparably.
100%
Promoters
0%
Passives
0%
Detractors
Male
N/A
Exquisite Software, Inc.'s NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
Exquisite Software, Inc. NPS by Ethnicity
Exquisite Software, Inc.'s NPS was rated 100 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 100 | Caucasian | 100 |
Exquisite Software, Inc. Customer Reviews
Out of the 4 Exquisite Software, Inc. customer reviews 4 were positive and 0 were constructive. Exquisite Software, Inc. customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Exquisite Software, Inc. Customer Loyalty
92%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
92% of Exquisite Software, Inc. users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Exquisite Software, Inc. Customer Loyalty Score by Gender
Exquisite Software, Inc.'s Customer Loyalty score was rated 100 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Exquisite Software, Inc..
Female
100%
Yes
Male
N/A
Yes
Exquisite Software, Inc. Customer Loyalty Score by Ethnicity
Exquisite Software, Inc.'s Customer Loyalty score was rated 100% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Exquisite Software, Inc..
100
out of 100
Caucasian
Exquisite Software, Inc. Product Quality
4.6/5
Exquisite Software, Inc. has an overall Product Quality score of 4.6 out of 5 stars rated by its users and customers.
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Exquisite Software, Inc. Product Information
Exquisite Software, Inc.’s product quality score is a 4.6 out of 5 as rated by its users and customers.
- Website
- http://www.exqsd.com
- Company Size
- 11-50 Employees
Industry
Outsourcing or Offshoring
Quick Insights into Exquisite Software, Inc. Product Quality
Exquisite Software, Inc.'s Product Quality score was rated highest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked Exquisite Software, Inc. Product Quality.
Ranked Exquisite Software, Inc. Product Quality the Highest
Exquisite Software, Inc. Product Quality Score by Gender
Exquisite Software, Inc.'s Product Quality score was rated 5 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Exquisite Software, Inc..
Female
5/5
Male
N/A
Exquisite Software, Inc. Product Quality Score by Ethnicity
Exquisite Software, Inc.'s Product Quality score was rated 5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Exquisite Software, Inc..
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 5 | Caucasian | 5 |
Exquisite Software, Inc. Pricing
Exquisite Software, Inc. ROI & Value For Money
4.5/5
Exquisite Software, Inc. has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
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Quick Insights into Exquisite Software, Inc. ROI
Exquisite Software, Inc.'s ROI score was rated highest by Caucasian customers.
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Ranked Exquisite Software, Inc. ROI the Highest
Exquisite Software, Inc. ROI Score by Gender
Exquisite Software, Inc.'s ROI score was rated 5 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Exquisite Software, Inc..
Female
5/5
Male
N/A
Exquisite Software, Inc. ROI Score by Ethnicity
Exquisite Software, Inc.'s ROI score was rated 5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Exquisite Software, Inc..
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 5 | Caucasian | 5 |
Exquisite Software, Inc. Customer Satisfaction (CSAT)
Exquisite Software, Inc. Customer Satisfaction (CSAT) Score
100 / 100
Exquisite Software, Inc. has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Exquisite Software, Inc. Customer Satisfaction
Exquisite Software, Inc.'s Customer Satisfaction score was rated highest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked Exquisite Software, Inc. Customer Satisfaction.
Ranked Exquisite Software, Inc. Customer Satisfaction the Highest
Exquisite Software, Inc. Customer Satisfaction Score by Gender
Exquisite Software, Inc.'s Customer Satisfaction score was rated 100 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Exquisite Software, Inc..
100 / 100
FemaleVery Satisfied | 100% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Exquisite Software, Inc. Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Exquisite Software, Inc. Customer Satisfaction (CSAT) score was rated 100% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Exquisite Software, Inc..
100 / 100
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
Exquisite Software, Inc. Customer Service
4.5/5
Exquisite Software, Inc. has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
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About Exquisite Software, Inc.'s Customer Service
Address
15169 N Scottsdale Rd Suite 205, Scottsdale, AZ 85254
Website
http://www.exqsd.com
Phone Number
+1 (480) 923-8314
Exquisite Software, Inc.'s Social Links
Quick Insights into Exquisite Software, Inc. Customer Service
Exquisite Software, Inc.'s Customer Service score was rated highest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked Exquisite Software, Inc. Customer Service score.
Ranked Exquisite Software, Inc. Customer Service the Highest
Exquisite Software, Inc. Customer Service Score by Gender
Exquisite Software, Inc.'s Customer Service score was rated 5 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Exquisite Software, Inc..
Female
5/5
Male
N/A
Exquisite Software, Inc. Customer Service Score by Ethnicity
Exquisite Software, Inc.'s Customer Service score was rated 5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Exquisite Software, Inc..
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 5 | Caucasian | 5 |
Exquisite Software, Inc. as an Employer
3.7/5
Exquisite Software, Inc. has a 3.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Exquisite Software, Inc. scored a 100 for Net Promoter Score and a 45 for Employee Net Promoter Score. NPS gauges how likely a customer of Exquisite Software, Inc. would recommend the brand to a friend. ENPS measures how likely Exquisite Software, Inc. employees would recommend working at Exquisite Software, Inc. to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
45
eNPS Score
| 70% | Promoters |
|---|---|
| 5% | Passive |
| 25% | Detractors |
