100
NPS
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EZ-Apps
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About EZ-Apps' Brand
ShieldEffect develops SMB/SME security solutions focused on the Chinese marketplace.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
EZ-Apps NPS
EZ-Apps's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether EZ-Apps's customers would recommend using the product based on a scale of -100 to 100.
EZ-Apps Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
EZ-Apps NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2020 100 | Dec 2020 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
EZ-Apps Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of EZ-Apps users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
EZ-Apps Product Quality
5/5
EZ-Apps has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock EZ-Apps' overall Product Quality score rated by its users and customers.
EZ-Apps Product Information
EZ-Apps’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.ez-apps.com
- Company Size
- 11-50 Employees
Industry
Tech
Enterprise
Mobile App
SaaS
EZ-Apps Pricing
EZ-Apps ROI & Value For Money
5/5
EZ-Apps has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock EZ-Apps' overall ROI score rated by its users and customers.
EZ-Apps Customer Service
5/5
EZ-Apps has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock EZ-Apps' overall Customer Service score rated by its users and customers.
About EZ-Apps's Customer Service
Address
33 W. Micheltorena St., Santa Barbara, CA
Website
http://www.ez-apps.com
Phone Number
1.805.962.2700
Consumer vs. Employees
EZ-Apps scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of EZ-Apps would recommend the brand to a friend. ENPS measures how likely EZ-Apps employees would recommend working at EZ-Apps to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
