-8
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Farmers Business Network
Marketing or Exec? Claim Your Free Account
About Farmers Business Network's Brand
Brand at a Glance
75%
Customer Loyalty
3.4/5
Product Quality
3.2/5
Pricing
3.1/5
Customer Service
Farmers Business Network CMO
Farmers Business Network NPS
Farmers Business Network's Net Promoter Score (NPS) is a -8 with 44% Promoters, 4% Passives, and 52% Detractors. Net Promoter Score tracks whether Farmers Business Network's customers would recommend using the product based on a scale of -100 to 100.
Farmers Business Network Overall NPS
| 44% | Promoters |
|---|---|
| 4% | Passives |
| 52% | Detractors |
Farmers Business Network NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2022 0 | Apr 2022 | 0 |
Jul 2022 0 | Jul 2022 | 0 |
Aug 2022 -8 | Aug 2022 | -8 |
Nov 2022 -1 | Nov 2022 | -1 |
Dec 2022 0 | Dec 2022 | 0 |
Jan 2023 6 | Jan 2023 | 6 |
Feb 2023 5 | Feb 2023 | 5 |
May 2023 5 | May 2023 | 5 |
Jul 2023 -1 | Jul 2023 | -1 |
Aug 2023 -5 | Aug 2023 | -5 |
Jan 2024 -12 | Jan 2024 | -12 |
Mar 2024 -8 | Mar 2024 | -8 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Farmers Business Network NPS by Gender
Farmers Business Network's NPS was rated 45 by Male customers on Comparably.
Male
45
Farmers Business Network's NPS was rated 45 by Male customers on Comparably.
67%
Promoters
11%
Passives
22%
Detractors
Female
N/A
Farmers Business Network's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Farmers Business Network NPS by Ethnicity
Farmers Business Network's NPS was rated 42 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 42 | Caucasian | 42 |
Farmers Business Network NPS by Age
Farmers Business Network's NPS was rated 100 points by customers ages 61-65 on Comparably.
Farmers Business Network NPS by Usage
Farmers Business Network's NPS was rated the highest by customers who have used Farmers Business Network's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -34 | Less than 1 Year | -34 |
1 to 2 Years 40 | 1 to 2 Years | 40 |
Farmers Business Network Customer Reviews
Out of the 3 Farmers Business Network customer reviews 2 were positive and 1 was constructive. Farmers Business Network customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
Farmers Business Network Customer Loyalty
75%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
75% of Farmers Business Network users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Farmers Business Network Customer Loyalty Score by Gender
Farmers Business Network's Customer Loyalty score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Farmers Business Network.
Male
100%
Yes
Female
N/A
Yes
Farmers Business Network Customer Loyalty Score by Ethnicity
Farmers Business Network's Customer Loyalty score was rated 100% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Farmers Business Network.
100
out of 100
Caucasian
Farmers Business Network Customer Loyalty Score by Age
Farmers Business Network's Customer Loyalty score was rated 100% by customers ages 61-65 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Farmers Business Network.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
61-65 100% | 61-65 | 100% |
Farmers Business Network Customer Loyalty Score by Usage
Farmers Business Network's Customer Loyalty score was rated 100% by customers who have used Farmers Business Network's products/services for 1 to 2 Years, and by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Farmers Business Network Customer Loyalty Score by Industry
Farmers Business Network's Customer Loyalty score was rated 100% by Fishing and Farming industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Farmers Business Network Product Quality
3.4/5
Farmers Business Network has an overall Product Quality score of 3.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Farmers Business Network's overall Product Quality score rated by its users and customers.
Farmers Business Network Product Information
Farmers Business Network’s product quality score is a 3.4 out of 5 as rated by its users and customers. Reviewers from the Fishing and Farming industry rated Farmers Business Network's product the highest.
- Company Size
- 201-500 Employees
Industry
Tech
Quick Insights into Farmers Business Network Product Quality
Farmers Business Network's Product Quality score was rated highest by customers ages 61-65, and rated lowest by customers who have used Farmers Business Network's products/services for Less than 1 Year.
Sign Up to unlock insights into how customers have ranked Farmers Business Network's Product Quality.
Ranked Farmers Business Network Product Quality the Highest
Ranked Farmers Business Network Product Quality the Lowest
Farmers Business Network Product Quality Score by Gender
Farmers Business Network's Product Quality score was rated 3.9 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Farmers Business Network.
Male
3.9/5
Female
N/A
Farmers Business Network Product Quality Score by Ethnicity
Farmers Business Network's Product Quality score was rated 3.8 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Farmers Business Network.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.8 | Caucasian | 3.8 |
Farmers Business Network Product Quality Score by Age
Farmers Business Network's Product Quality score was rated 5 stars by customers ages 61-65 on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Farmers Business Network.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
61-65 5 | 61-65 | 5 |
Farmers Business Network Product Quality Score by Usage
Farmers Business Network's Product Quality score was rated the highest by customers who have used Farmers Business Network's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Farmers Business Network Product Quality Score by Industry
Farmers Business Network's Product Quality score was rated 4.1 stars by Fishing and Farming industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Farmers Business Network Pricing
Farmers Business Network ROI & Value For Money
3.2/5
Farmers Business Network has a value for money and ROI score of 3.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Farmers Business Network's overall ROI score rated by its users and customers.
Farmers Business Network Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Fishing and Farming industry.
Quick Insights into Farmers Business Network ROI
Farmers Business Network's ROI score was rated highest by customers ages 61-65, and rated lowest by customers who have used Farmers Business Network's products/services for Less than 1 Year.
Sign Up to unlock insights into how customers have ranked Farmers Business Network's ROI score.
Ranked Farmers Business Network ROI the Highest
Ranked Farmers Business Network ROI the Lowest
Farmers Business Network ROI Score by Gender
Farmers Business Network's ROI score was rated 3.6 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Farmers Business Network.
Male
3.6/5
Female
N/A
Farmers Business Network ROI Score by Ethnicity
Farmers Business Network's ROI score was rated 3.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Farmers Business Network.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.5 | Caucasian | 3.5 |
Farmers Business Network ROI Score by Age
Farmers Business Network's ROI score was rated 4.6 stars by customers ages 61-65 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Farmers Business Network.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
61-65 4.6 | 61-65 | 4.6 |
Farmers Business Network ROI Score by Usage
Farmers Business Network's ROI score was rated the highest by customers who have used Farmers Business Network's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Farmers Business Network ROI Score by Industry
Farmers Business Network's ROI score was rated 3.9 stars by Fishing and Farming industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Farmers Business Network Customer Satisfaction (CSAT)
Farmers Business Network Customer Satisfaction (CSAT) Score
65 / 100
Farmers Business Network has an overall Customer Satisfaction score of 65 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
45%
Satisfied
20%
Neither Satisfied nor Dissatisfied
10%
Dissatisfied
10%
Very Dissatisfied
15%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Farmers Business Network Customer Satisfaction
Farmers Business Network's Customer Satisfaction score was rated highest by customers who have used Farmers Business Network's products/services for 1 to 2 Years, and rated lowest by customers who have used Farmers Business Network's products/services for Less than 1 Year.
Sign Up to unlock insights into how customers have ranked Farmers Business Network's Customer Satisfaction.
Ranked Farmers Business Network Customer Satisfaction the Highest
Ranked Farmers Business Network Customer Satisfaction the Lowest
Farmers Business Network Customer Satisfaction Score by Gender
Farmers Business Network's Customer Satisfaction score was rated 75 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Farmers Business Network.
75 / 100
MaleVery Satisfied | 50% | |
|---|---|---|
Satisfied | 25% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 13% | |
Very Dissatisfied | 12% |
Farmers Business Network Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Farmers Business Network's Customer Satisfaction (CSAT) score was rated 72% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Farmers Business Network.
72 / 100
Very Satisfied
57%
Satisfied
15%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
14%
Very Dissatisfied
14%
Farmers Business Network Customer Satisfaction Score by Age
Farmers Business Network's Customer Satisfaction score was rated 100 points by customers ages 61-65 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Farmers Business Network.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 61-65 | 100% |
Farmers Business Network Customer Satisfaction Score by Usage
Farmers Business Network's Customer Satisfaction score was rated the highest by customers who have used Farmers Business Network's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Farmers Business Network Customer Satisfaction Score by Industry
Farmers Business Network's Customer Satisfaction score was rated 75 points by Fishing and Farming industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Farmers Business Network Customer Satisfaction Score by Industry",
"text": "Farmers Business Network's Customer Satisfaction score was rated 75 points by Fishing and Farming industry customers.",
"bars": [
{
"label": "Fishing and Farming",
"groupId": 519,
"score": 75,
"stars": 0,
"csatScore": 75,
"text": "Farmers Business Network's Customer Satisfaction score is rated by Fishing and Farming customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 75
}
]
}Farmers Business Network Customer Service
3.1/5
Farmers Business Network has an overall Customer Service score of 3.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Farmers Business Network's overall Customer Service score rated by its users and customers.
About Farmers Business Network's Customer Service
Address
San Francisco, CA
Website
https://www.farmersbusinessnetwork.com
Quick Insights into Farmers Business Network Customer Service
Farmers Business Network's Customer Service score was rated highest by customers ages 61-65, and rated lowest by customers who have used Farmers Business Network's products/services for Less than 1 Year.
Sign Up to unlock insights into how customers have ranked Farmers Business Network's Customer Service score.
Ranked Farmers Business Network Customer Service the Highest
Ranked Farmers Business Network Customer Service the Lowest
Farmers Business Network Customer Service Score by Gender
Farmers Business Network's Customer Service score was rated 3.6 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Farmers Business Network.
Male
3.6/5
Female
N/A
Farmers Business Network Customer Service Score by Ethnicity
Farmers Business Network's Customer Service score was rated 3.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Farmers Business Network.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.5 | Caucasian | 3.5 |
Farmers Business Network Customer Service Score by Age
Farmers Business Network's Customer Service score was rated 4.8 stars by customers ages 61-65 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Farmers Business Network.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
61-65 4.8 | 61-65 | 4.8 |
Farmers Business Network Customer Service Score by Usage
Farmers Business Network's Customer Service score was rated the highest by customers who have used Farmers Business Network's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Farmers Business Network Customer Service Score by Industry
Farmers Business Network's Customer Service score was rated 3.7 stars by Fishing and Farming industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Farmers Business Network as an Employer
3.7/5
Farmers Business Network has a 3.7/5 stars for its overall company culture rated by their employees
top
25%
CEO of Farmers Business Network
In the Top 25% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Farmers Business Network scored a -8 for Net Promoter Score and a 10 for Employee Net Promoter Score. NPS gauges how likely a customer of Farmers Business Network would recommend the brand to a friend. ENPS measures how likely Farmers Business Network employees would recommend working at Farmers Business Network to a friend.
Net Promoter Score
-8
NPS Score
| 44% | Promoters |
|---|---|
| 4% | Passive |
| 52% | Detractors |
Employee Net Promoter Score
10
eNPS Score
| 52% | Promoters |
|---|---|
| 6% | Passive |
| 42% | Detractors |
