100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Finpro
Marketing or Exec? Claim Your Free Account
About Finpro's Brand
Finpro helps Finnish SMEs go international, encourages foreign direct investment in Finland and promotes travel to Finland.
Brand at a Glance
100%
Customer Loyalty
4.2/5
Product Quality
4.2/5
Pricing
5/5
Customer Service
Finpro NPS
Finpro's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Finpro's customers would recommend using the product based on a scale of -100 to 100.
Finpro Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Finpro NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 100 | Aug 2020 | 100 |
Feb 2022 100 | Feb 2022 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Finpro Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Finpro users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Finpro Product Quality
4.2/5
Finpro has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Finpro's overall Product Quality score rated by its users and customers.
Finpro Product Information
Finpro serves markets in the United States and Canada. Finpro supports Web devices and offers products for medium and large sized businesses.
Finpro’s product quality score is a 4.2 out of 5 as rated by its users and customers.
- Company Size
- 501-1,000 Employees
Languages Supported
English
Product Type
Business Performance Management Software
Business Intelligence (BI) Software
Budgeting Software
Finpro Pricing
Finpro ROI & Value For Money
4.2/5
Finpro has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Finpro's overall ROI score rated by its users and customers.
Finpro Pricing Plans
Finpro has a pricing structure that accommodates medium and large businesses. Starting from $1000/month, Finpro uses a subscription model and offers the following: FinPro Reporting: $1,000 per month, Fin Pro Planning: $1,500 per month, and Full Suite: $2,000 per month. For the users that are not ready to commit yet, Finpro also offers a free trial.
Who Uses Finpro?
Medium Businesses
Large Enterprises
Finpro Customer Service
5/5
Finpro has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Finpro's overall Customer Service score rated by its users and customers.
About Finpro's Customer Service
Address
Atlanta, GA
Website
http://www.finprosolutions.com
Phone Number
+358 20 46951
Finpro as an Employer
Consumer vs. Employees
Finpro scored a 100 for Net Promoter Score and a 25 for Employee Net Promoter Score. NPS gauges how likely a customer of Finpro would recommend the brand to a friend. ENPS measures how likely Finpro employees would recommend working at Finpro to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
25
eNPS Score
| 25% | Promoters |
|---|---|
| 75% | Passive |
| 0% | Detractors |
