-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Flexton
Marketing or Exec? Claim Your Free Account
About Flexton's Brand
"Flexton provides business consulting, information technology services and enterprise solutions."
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Flexton NPS
Flexton's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Flexton's customers would recommend using the product based on a scale of -100 to 100.
Flexton Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Flexton NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2021 -100 | Jan 2021 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Flexton Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Flexton users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Flexton Product Quality
1.5/5
Flexton has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Flexton's overall Product Quality score rated by its users and customers.
Flexton Product Information
Flexton’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- www.flextoninc.com
- Company Size
- 11-50 Employees
Industry
Tech
Professional Services
Flexton Pricing
Flexton ROI & Value For Money
1.5/5
Flexton has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Flexton's overall ROI score rated by its users and customers.
Flexton Customer Service
1.5/5
Flexton has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Flexton's overall Customer Service score rated by its users and customers.
About Flexton's Customer Service
Address
San Jose, CA
Website
www.flextoninc.com
