

FoodLogiQ Connect enables supplier management, food safety compliance, quality incident management, recall management and whole chain traceability.
FoodLogiQ's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether FoodLogiQ's customers would recommend using the product based on a scale of -100 to 100.
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
| Summary | Date | Score |
|---|---|---|
Aug 2020 100 | Aug 2020 | 100 |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
FoodLogiQ has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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FoodLogiQ serves markets in the United States and Canada. FoodLogiQ supports iOS, Web, and Android devices and offers products for small and medium sized businesses.
FoodLogiQ’s product quality score is a 4 out of 5 as rated by its users and customers.
FoodLogiQ has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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FoodLogiQ has a pricing structure that accommodates small and medium businesses.
FoodLogiQ has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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2655 Meridian Pkwy, Durham, NC 27713
https://www.foodlogiq.com/
866-492-4468
FoodLogiQ scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of FoodLogiQ would recommend the brand to a friend. ENPS measures how likely FoodLogiQ employees would recommend working at FoodLogiQ to a friend.
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |