-100
NPS
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Brand Page
Force Marketing
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About Force Marketing's Brand
Force Marketing is changing the way the auto industry connects with consumers. We believe understanding the customer journey is the key to a successful marketing strategy. Our solutions create a complete and personalized experience from the time a consumer begins considering a vehicle, to the moment they start exploring their payment options, the communication after the sale through service and parts support, to acquiring their vehicle once they are ready to trade. Our OEM partnerships allow dealerships to receive co-op reimbursement. Our customer data platform helps dealerships make data-driven decisions, and our variable-to-fixed ops solutions create customers for life.
Brand at a Glance
5/5
Product Quality
1.5/5
Pricing
Force Marketing NPS
Force Marketing's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Force Marketing's customers would recommend using the product based on a scale of -100 to 100.
Force Marketing Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Force Marketing NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2022 -100 | Sep 2022 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Force Marketing Product Quality
5/5
Force Marketing has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Force Marketing's overall Product Quality score rated by its users and customers.
Force Marketing Product Information
Force Marketing’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://www.forcemktg.com
- Company Size
- 51-200 Employees
Industry
Marketing, Advertising and Research
Force Marketing Pricing
Force Marketing ROI & Value For Money
1.5/5
Force Marketing has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Force Marketing's overall ROI score rated by its users and customers.
Force Marketing as an Employer
4.2/5
Force Marketing has a 4.2/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Force Marketing scored a -100 for Net Promoter Score and a 11 for Employee Net Promoter Score. NPS gauges how likely a customer of Force Marketing would recommend the brand to a friend. ENPS measures how likely Force Marketing employees would recommend working at Force Marketing to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
11
eNPS Score
| 44% | Promoters |
|---|---|
| 23% | Passive |
| 33% | Detractors |
