36
NPS
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ForeScout Technologies
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About ForeScout Technologies' Brand
ForeScout develops cloud based network solutions enabling organizations to continuously monitor and mitigate security exposures and cyber attacks.
Brand at a Glance
77%
Customer Loyalty
3.7/5
Product Quality
3.8/5
Pricing
4/5
Customer Service
ForeScout Technologies CMO
ForeScout Technologies NPS
ForeScout Technologies's Net Promoter Score (NPS) is a 36 with 52% Promoters, 32% Passives, and 16% Detractors. Net Promoter Score tracks whether ForeScout Technologies's customers would recommend using the product based on a scale of -100 to 100.
ForeScout Technologies Overall NPS
| 52% | Promoters |
|---|---|
| 32% | Passives |
| 16% | Detractors |
ForeScout Technologies NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2021 75 | Nov 2021 | 75 |
Dec 2021 55 | Dec 2021 | 55 |
Feb 2022 50 | Feb 2022 | 50 |
Oct 2022 54 | Oct 2022 | 54 |
Mar 2023 50 | Mar 2023 | 50 |
May 2023 45 | May 2023 | 45 |
Jul 2023 36 | Jul 2023 | 36 |
Sep 2023 40 | Sep 2023 | 40 |
Dec 2023 44 | Dec 2023 | 44 |
Jan 2024 46 | Jan 2024 | 46 |
May 2024 44 | May 2024 | 44 |
Jun 2025 36 | Jun 2025 | 36 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
ForeScout Technologies NPS by Gender
ForeScout Technologies's NPS was rated 60 by Male customers on Comparably.
Male
60
ForeScout Technologies's NPS was rated 60 by Male customers on Comparably.
60%
Promoters
40%
Passives
0%
Detractors
Female
N/A
ForeScout Technologies's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
ForeScout Technologies NPS by Ethnicity
ForeScout Technologies's NPS was rated 33 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 33 | Caucasian | 33 |
ForeScout Technologies Customer Loyalty
77%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
77% of ForeScout Technologies users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
ForeScout Technologies Customer Loyalty Score by Gender
ForeScout Technologies's Customer Loyalty score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of ForeScout Technologies.
Male
100%
Yes
Female
N/A
Yes
ForeScout Technologies Customer Loyalty Score by Ethnicity
ForeScout Technologies's Customer Loyalty score was rated 100% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of ForeScout Technologies.
100
out of 100
Caucasian
ForeScout Technologies Customer Loyalty Score by Industry
ForeScout Technologies's Customer Loyalty score was rated 100% by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
ForeScout Technologies Product Quality
3.7/5
ForeScout Technologies has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
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ForeScout Technologies Product Information
ForeScout Technologies’s product quality score is a 3.7 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated ForeScout Technologies's product the highest.
- Website
- http://www.forescout.com/
- Company Size
- 501-1,000 Employees
Industry
Tech
Government & Legal
SaaS
Quick Insights into ForeScout Technologies Product Quality
ForeScout Technologies's Product Quality score was rated highest by customers from the Tech industry.
Sign Up to unlock insights into how customers have ranked ForeScout Technologies' Product Quality.
Ranked ForeScout Technologies Product Quality the Highest
ForeScout Technologies Product Quality Score by Gender
ForeScout Technologies's Product Quality score was rated 4.8 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of ForeScout Technologies.
Male
4.8/5
Female
N/A
ForeScout Technologies Product Quality Score by Ethnicity
ForeScout Technologies's Product Quality score was rated 4.6 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of ForeScout Technologies.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.6 | Caucasian | 4.6 |
ForeScout Technologies Product Quality Score by Industry
ForeScout Technologies's Product Quality score was rated 5 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
ForeScout Technologies Pricing
ForeScout Technologies ROI & Value For Money
3.8/5
ForeScout Technologies has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
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ForeScout Technologies Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into ForeScout Technologies ROI
ForeScout Technologies's ROI score was rated highest by Caucasian customers.
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Ranked ForeScout Technologies ROI the Highest
ForeScout Technologies ROI Score by Gender
ForeScout Technologies's ROI score was rated 4.3 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of ForeScout Technologies.
Male
4.3/5
Female
N/A
ForeScout Technologies ROI Score by Ethnicity
ForeScout Technologies's ROI score was rated 4.3 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of ForeScout Technologies.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.3 | Caucasian | 4.3 |
ForeScout Technologies ROI Score by Industry
ForeScout Technologies's ROI score was rated 4.1 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
ForeScout Technologies Customer Satisfaction (CSAT)
ForeScout Technologies Customer Satisfaction (CSAT) Score
55 / 100
ForeScout Technologies has an overall Customer Satisfaction score of 55 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
33%
Satisfied
22%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
11%
Very Dissatisfied
23%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into ForeScout Technologies Customer Satisfaction
ForeScout Technologies's Customer Satisfaction score was rated highest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked ForeScout Technologies' Customer Satisfaction.
Ranked ForeScout Technologies Customer Satisfaction the Highest
ForeScout Technologies Customer Satisfaction Score by Gender
ForeScout Technologies's Customer Satisfaction score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of ForeScout Technologies.
100 / 100
MaleVery Satisfied | 50% | |
|---|---|---|
Satisfied | 50% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
ForeScout Technologies Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
ForeScout Technologies' Customer Satisfaction (CSAT) score was rated 100% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of ForeScout Technologies.
100 / 100
Very Satisfied
33%
Satisfied
67%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
ForeScout Technologies Customer Service
4/5
ForeScout Technologies has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About ForeScout Technologies's Customer Service
Address
San Jose, CA
Website
http://www.forescout.com/
Quick Insights into ForeScout Technologies Customer Service
ForeScout Technologies's Customer Service score was rated highest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked ForeScout Technologies' Customer Service score.
Ranked ForeScout Technologies Customer Service the Highest
ForeScout Technologies Customer Service Score by Gender
ForeScout Technologies's Customer Service score was rated 4.3 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of ForeScout Technologies.
Male
4.3/5
Female
N/A
ForeScout Technologies Customer Service Score by Ethnicity
ForeScout Technologies's Customer Service score was rated 4.3 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of ForeScout Technologies.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.3 | Caucasian | 4.3 |
ForeScout Technologies Customer Service Score by Industry
ForeScout Technologies's Customer Service score was rated 4.1 stars by Tech industry customers.
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ForeScout Technologies as an Employer
3.2/5
ForeScout Technologies has a 3.2/5 stars for its overall company culture rated by their employees
bottom
15%
CEO of ForeScout Technologies
In the Bottom 15% of Similar Sized Companies on Comparably.
Consumer vs. Employees
ForeScout Technologies scored a 36 for Net Promoter Score and a -55 for Employee Net Promoter Score. NPS gauges how likely a customer of ForeScout Technologies would recommend the brand to a friend. ENPS measures how likely ForeScout Technologies employees would recommend working at ForeScout Technologies to a friend.
Net Promoter Score
36
NPS Score
| 52% | Promoters |
|---|---|
| 32% | Passive |
| 16% | Detractors |
Employee Net Promoter Score
-55
eNPS Score
| 6% | Promoters |
|---|---|
| 33% | Passive |
| 61% | Detractors |
