

"Forever Living Products and its affiliates are the largest growers, manufacturer and distributors of Aloe Vera products. The key to Forever Living's success is commitment to quality and purity. In order to ensure the highest quality, Forever Living cultivates aloe vera on its privately owned plantations, avoiding the use of herbicides or pesticides. With over 50 million Aloe Vera plants, Forever’s aloe vera plantations work to cleanse the earth of two million tons?of CO2 every year.From planting and tending, to harvesting, Forever Living's aloe plants are carefully nurtured with the same level of care and standards that it puts into every one of its products. Forever farmers harvest the aloe by hand, treating it with great care. The leaves are processed within hours, to provide the purest, freshest aloe vera gel with all of its inherent qualities intact. Forever’s aloe vera is one of the purest available?on the market. Treated with the greatest care, avoiding pasteurisation, freeze-drying and heating, the aloe vera retains its beneficial properties.Forever Living distributes aloe vera products around the world. Manufacturing and selling a large selection of beneficial health and wellness products, each item is based? on one of nature’s greatest gifts - aloe vera.The goal of Forever Living is to provide a healthier life for everyone! Forever’s aloe vera products were the first to be awarded with the International Aloe Science Council’s Seal of Approval."
Forever Living Products (UK) Ltd's Net Promoter Score (NPS) is a 50 with 75% Promoters, 0% Passives, and 25% Detractors. Net Promoter Score tracks whether Forever Living Products (UK) Ltd's customers would recommend using the product based on a scale of -100 to 100.
| 75% | Promoters |
|---|---|
| 0% | Passives |
| 25% | Detractors |
| Summary | Date | Score |
|---|---|---|
Jan 2022 100 | Jan 2022 | 100 |
Mar 2024 100 | Mar 2024 | 100 |
May 2024 33 | May 2024 | 33 |
Jun 2024 50 | Jun 2024 | 50 |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Forever Living Products (UK) Ltd users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Forever Living Products (UK) Ltd has an overall Product Quality score of 3.5 out of 5 stars rated by its users and customers.
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Forever Living Products (UK) Ltd’s product quality score is a 3.5 out of 5 as rated by its users and customers.
Forever Living Products (UK) Ltd has a value for money and ROI score of 3.4 out of 5 stars rated by its users and customers.
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Forever Living Products (UK) Ltd has an overall Customer Satisfaction score of 67 rated by its users and customers.
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Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Forever Living Products (UK) Ltd has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.
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United Kingdom
http://foreverliving.com/
Forever Living Products (UK) Ltd scored a 50 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Forever Living Products (UK) Ltd would recommend the brand to a friend. ENPS measures how likely Forever Living Products (UK) Ltd employees would recommend working at Forever Living Products (UK) Ltd to a friend.
| 75% | Promoters |
|---|---|
| 0% | Passive |
| 25% | Detractors |
| 75% | Promoters |
|---|---|
| 0% | Passive |
| 25% | Detractors |