100
NPS
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FORVIS
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About FORVIS' Brand
Built on BKD’s and DHG’s strong foundations and legacies, FORVIS is committed to meaningful career opportunities for our people, unmatched client experiences, and caring for our communities. As our two firms join into one, FORVIS is infinitely stronger with greater resources, enhanced capabilities, and an expanded national platform. We differentiate ourselves with deepened industry intelligence, expanded career opportunities, and exceptional client service.
Brand at a Glance
85%
Customer Loyalty
4.2/5
Product Quality
4.2/5
Pricing
4.2/5
Customer Service
FORVIS NPS
FORVIS's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether FORVIS's customers would recommend using the product based on a scale of -100 to 100.
FORVIS Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
FORVIS NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2022 100 | Aug 2022 | 100 |
Sep 2022 100 | Sep 2022 | 100 |
Apr 2023 100 | Apr 2023 | 100 |
Aug 2023 100 | Aug 2023 | 100 |
Aug 2024 100 | Aug 2024 | 100 |
Sep 2025 100 | Sep 2025 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
FORVIS NPS by Gender
FORVIS's NPS was rated 100 by Male customers on Comparably.
Male
100
FORVIS's NPS was rated 100 by Male customers on Comparably.
100%
Promoters
0%
Passives
0%
Detractors
Female
N/A
FORVIS's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
FORVIS NPS by Ethnicity
FORVIS's NPS was rated 100 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 100 | Caucasian | 100 |
FORVIS Customer Reviews
Out of the 2 FORVIS customer reviews 2 were positive and 0 were constructive. FORVIS customer reviews reflect that all customers have a favorable experience using the products/services of the company.
FORVIS Customer Loyalty
85%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
85% of FORVIS users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
FORVIS Customer Loyalty Score by Gender
FORVIS's Customer Loyalty score was rated 100 by Male customers on Comparably.
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Male
100%
Yes
Female
N/A
Yes
FORVIS Customer Loyalty Score by Ethnicity
FORVIS's Customer Loyalty score was rated 100% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of FORVIS.
100
out of 100
Caucasian
FORVIS Product Quality
4.2/5
FORVIS has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
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FORVIS Product Information
FORVIS’s product quality score is a 4.2 out of 5 as rated by its users and customers.
- Website
- https://www.forvis.com/
- Company Size
- 5,001-10,000 Employees
Industry
Professional Services
Quick Insights into FORVIS Product Quality
FORVIS's Product Quality score was rated highest by Caucasian customers.
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Ranked FORVIS Product Quality the Highest
FORVIS Product Quality Score by Gender
FORVIS's Product Quality score was rated 5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of FORVIS.
Male
5/5
Female
N/A
FORVIS Product Quality Score by Ethnicity
FORVIS's Product Quality score was rated 5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of FORVIS.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 5 | Caucasian | 5 |
FORVIS Pricing
FORVIS ROI & Value For Money
4.2/5
FORVIS has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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Quick Insights into FORVIS ROI
FORVIS's ROI score was rated highest by Caucasian customers.
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Ranked FORVIS ROI the Highest
FORVIS ROI Score by Gender
FORVIS's ROI score was rated 4.6 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of FORVIS.
Male
4.6/5
Female
N/A
FORVIS ROI Score by Ethnicity
FORVIS's ROI score was rated 4.6 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of FORVIS.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.6 | Caucasian | 4.6 |
FORVIS Customer Satisfaction (CSAT)
FORVIS Customer Satisfaction (CSAT) Score
83 / 100
FORVIS has an overall Customer Satisfaction score of 83 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
83%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
17%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into FORVIS Customer Satisfaction
FORVIS's Customer Satisfaction score was rated highest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked FORVIS' Customer Satisfaction.
Ranked FORVIS Customer Satisfaction the Highest
FORVIS Customer Satisfaction Score by Gender
FORVIS's Customer Satisfaction score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of FORVIS.
100 / 100
MaleVery Satisfied | 100% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
FORVIS Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
FORVIS' Customer Satisfaction (CSAT) score was rated 100% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of FORVIS.
100 / 100
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
FORVIS Customer Service
4.2/5
FORVIS has an overall Customer Service score of 4.2 out of 5 stars rated by its users and customers.
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About FORVIS's Customer Service
Address
4350 Congress St Suite 900, Charlotte, NC 28209
Website
https://www.forvis.com/
FORVIS's Social Links
Quick Insights into FORVIS Customer Service
FORVIS's Customer Service score was rated highest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked FORVIS' Customer Service score.
Ranked FORVIS Customer Service the Highest
FORVIS Customer Service Score by Gender
FORVIS's Customer Service score was rated 4.8 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of FORVIS.
Male
4.8/5
Female
N/A
FORVIS Customer Service Score by Ethnicity
FORVIS's Customer Service score was rated 4.8 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of FORVIS.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.8 | Caucasian | 4.8 |
FORVIS as an Employer
4.7/5
FORVIS has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
FORVIS scored a 100 for Net Promoter Score and a 74 for Employee Net Promoter Score. NPS gauges how likely a customer of FORVIS would recommend the brand to a friend. ENPS measures how likely FORVIS employees would recommend working at FORVIS to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
74
eNPS Score
| 80% | Promoters |
|---|---|
| 14% | Passive |
| 6% | Detractors |
