0
NPS
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Brand Page
Francisco Partners
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About Francisco Partners' Brand
With $10 billion of capital under management, Francisco Partners is one of the world's largest technology-focused private equity funds.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
4/5
Pricing
4/5
Customer Service
Francisco Partners NPS
Francisco Partners's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Francisco Partners's customers would recommend using the product based on a scale of -100 to 100.
Francisco Partners Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Francisco Partners NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2020 0 | Jul 2020 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Francisco Partners Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Francisco Partners users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Francisco Partners Product Quality
4/5
Francisco Partners has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Francisco Partners' overall Product Quality score rated by its users and customers.
Francisco Partners Product Information
Francisco Partners’s product quality score is a 4 out of 5 as rated by its users and customers.
- Company Size
- 1-10 Employees
Industry
Tech
Banking
FinTech
Francisco Partners Pricing
Francisco Partners ROI & Value For Money
4/5
Francisco Partners has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Francisco Partners' overall ROI score rated by its users and customers.
Francisco Partners Customer Service
4/5
Francisco Partners has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Francisco Partners' overall Customer Service score rated by its users and customers.
About Francisco Partners's Customer Service
Address
One Letterman Drive, Building C - Suite 410, San Francisco, CA
Website
http://www.franciscopartners.com
