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Freudenberg Sealing Technologies
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About Freudenberg Sealing Technologies' Brand

Freudenberg Sealing Technologies (FST) is the world’s market and technology leader in sealing technology.

Brand at a Glance

100%
Customer Loyalty
4.5/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service

Freudenberg Sealing Technologies NPS

Freudenberg Sealing Technologies's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether Freudenberg Sealing Technologies's customers would recommend using the product based on a scale of -100 to 100.

Freudenberg Sealing Technologies Overall NPS

0
NPS
50%Promoters
0%Passives
50%Detractors
Freudenberg Sealing Technologies Overall NPS

Freudenberg Sealing Technologies NPS Trend

-100
-50
0
50
100
Nov 2020
-100
Nov 2020-100
Jun 2021
0
Jun 20210

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Freudenberg Sealing Technologies Customer Loyalty

100%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

100% of Freudenberg Sealing Technologies users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

PRO Demo Our Brand Intelligence Solutions

100
100%
0
0%
Freudenberg Sealing Technologies Customer Loyalty

Freudenberg Sealing Technologies Product Quality

4.5/5

Freudenberg Sealing Technologies has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.

Sign Up to unlock Freudenberg Sealing Technologies' overall Product Quality score rated by its users and customers.

Freudenberg Sealing Technologies Product Information

Freudenberg Sealing Technologies’s product quality score is a 4.5 out of 5 as rated by its users and customers.

Website
https://www.fst.com/
Company Size
10,000+ Employees

Industry

Automotive and Transportation

Freudenberg Sealing Technologies Pricing

Freudenberg Sealing Technologies ROI & Value For Money

3.5/5

Freudenberg Sealing Technologies has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.

Sign Up to unlock Freudenberg Sealing Technologies' overall ROI score rated by its users and customers.

Freudenberg Sealing Technologies Customer Service

3.5/5

Freudenberg Sealing Technologies has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.

Sign Up to unlock Freudenberg Sealing Technologies' overall Customer Service score rated by its users and customers.

About Freudenberg Sealing Technologies's Customer Service

Address

Höhnerweg 2-4, 69465 Germany


Website

https://www.fst.com/


Phone Number

+49 6201 80 5630

Freudenberg Sealing Technologies as an Employer

3.4/5

Freudenberg Sealing Technologies has a 3.4/5 stars for its overall company culture rated by their employees

  Freudenberg Sealing Technologies CEO
top
20%
CEO of Freudenberg Sealing Technologies

In the Top 20% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Freudenberg Sealing Technologies scored a 0 for Net Promoter Score and a 26 for Employee Net Promoter Score. NPS gauges how likely a customer of Freudenberg Sealing Technologies would recommend the brand to a friend. ENPS measures how likely Freudenberg Sealing Technologies employees would recommend working at Freudenberg Sealing Technologies to a friend.

Net Promoter Score

0
NPS Score
50%Promoters
0%Passive
50%Detractors

Employee Net Promoter Score

26
eNPS Score
53%Promoters
20%Passive
27%Detractors

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