-100
NPS
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Brand Page
Fullbottle
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About Fullbottle's Brand
Platform for brands to collaborate with influencers on Instagram to produce videos used across the internet.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Fullbottle NPS
Fullbottle's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Fullbottle's customers would recommend using the product based on a scale of -100 to 100.
Fullbottle Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Fullbottle NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2021 -100 | May 2021 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Fullbottle Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Fullbottle users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Fullbottle Product Quality
1.5/5
Fullbottle has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Fullbottle's overall Product Quality score rated by its users and customers.
Fullbottle Product Information
Fullbottle’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://fullbottle.co/
- Company Size
- 11-50 Employees
Industry
Tech
Media
Sports & Entertainment
Fullbottle Pricing
Fullbottle ROI & Value For Money
1.5/5
Fullbottle has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Fullbottle's overall ROI score rated by its users and customers.
Fullbottle Customer Service
1.5/5
Fullbottle has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Fullbottle's overall Customer Service score rated by its users and customers.
About Fullbottle's Customer Service
Address
Redwood City, CA
Website
http://fullbottle.co/
Phone Number
+1 (415) 662-3241
Fullbottle as an Employer
3.0/5
Fullbottle has a 3.0/5 stars for its overall company culture rated by their employees
top
40%
Consumer vs. Employees
Fullbottle scored a -100 for Net Promoter Score and a 34 for Employee Net Promoter Score. NPS gauges how likely a customer of Fullbottle would recommend the brand to a friend. ENPS measures how likely Fullbottle employees would recommend working at Fullbottle to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
34
eNPS Score
| 67% | Promoters |
|---|---|
| 0% | Passive |
| 33% | Detractors |
