-100
NPS
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Fund That Flip
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About Fund That Flip's Brand
Dynamic, fast-paced startup focused on raising capital for the short-term residential rehab loan market and online investing for peer-to-peer lenders.
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Fund That Flip NPS
Fund That Flip's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Fund That Flip's customers would recommend using the product based on a scale of -100 to 100.
Fund That Flip Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Fund That Flip NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2024 -100 | Feb 2024 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Fund That Flip Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Fund That Flip users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Fund That Flip Product Quality
1.5/5
Fund That Flip has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Fund That Flip's overall Product Quality score rated by its users and customers.
Fund That Flip Product Information
Fund That Flip’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.fundthatflip.com/
- Company Size
- 11-50 Employees
Industry
Real Estate
Fund That Flip Pricing
Fund That Flip ROI & Value For Money
1.5/5
Fund That Flip has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Fund That Flip's overall ROI score rated by its users and customers.
Fund That Flip Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Fund That Flip Customer Service
1.5/5
Fund That Flip has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Fund That Flip's overall Customer Service score rated by its users and customers.
About Fund That Flip's Customer Service
Address
Nationwide via, New York City, NY 10010
Website
http://www.fundthatflip.com/
Phone Number
646-859-6090
Fund That Flip's Social Links
Fund That Flip as an Employer
3.7/5
Fund That Flip has a 3.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Fund That Flip scored a -100 for Net Promoter Score and a 67 for Employee Net Promoter Score. NPS gauges how likely a customer of Fund That Flip would recommend the brand to a friend. ENPS measures how likely Fund That Flip employees would recommend working at Fund That Flip to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
67
eNPS Score
| 67% | Promoters |
|---|---|
| 33% | Passive |
| 0% | Detractors |
