-30
NPS
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G Square Housing
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About G Square Housing's Brand
G Square Housing is India’s Top Real Estate Developer, with every project and property in your favourite prime & potential locations. G Square Housing is leading the real estate industry.
Brand at a Glance
69%
Customer Loyalty
2.2/5
Product Quality
2/5
Pricing
2/5
Customer Service
G Square Housing NPS
G Square Housing's Net Promoter Score (NPS) is a -30 with 30% Promoters, 10% Passives, and 60% Detractors. Net Promoter Score tracks whether G Square Housing's customers would recommend using the product based on a scale of -100 to 100.
G Square Housing Overall NPS
| 30% | Promoters |
|---|---|
| 10% | Passives |
| 60% | Detractors |
G Square Housing NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2023 100 | Feb 2023 | 100 |
Dec 2023 0 | Dec 2023 | 0 |
Mar 2024 -50 | Mar 2024 | -50 |
Oct 2024 -51 | Oct 2024 | -51 |
Dec 2024 -57 | Dec 2024 | -57 |
Jan 2025 -63 | Jan 2025 | -63 |
Jul 2025 -44 | Jul 2025 | -44 |
Aug 2026 -30 | Aug 2026 | -30 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
G Square Housing NPS by Gender
G Square Housing's NPS was rated -20 by Male customers on Comparably.
Male
-20
G Square Housing's NPS was rated -20 by Male customers on Comparably.
40%
Promoters
0%
Passives
60%
Detractors
Female
N/A
G Square Housing's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
G Square Housing NPS by Ethnicity
G Square Housing's NPS was rated -34 points by Asian or Pacific Islander customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander -34 | Asian or Pacific Islander | -34 |
G Square Housing NPS by Age
G Square Housing's NPS was rated -34 points by customers ages 26-30 on Comparably.
G Square Housing NPS by Usage
G Square Housing's NPS was rated 34 points by customers who have used G Square Housing's products/services for 2 to 5 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years 34 | 2 to 5 Years | 34 |
G Square Housing Customer Loyalty
69%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
69% of G Square Housing users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
G Square Housing Customer Loyalty Score by Gender
G Square Housing's Customer Loyalty score was rated 82 by Male customers on Comparably.
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Male
82%
Yes
Female
N/A
Yes
G Square Housing Customer Loyalty Score by Ethnicity
G Square Housing's Customer Loyalty score was rated 85% by Asian or Pacific Islander customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of G Square Housing.
85
out of 100
Asian or Pacific Islander
G Square Housing Customer Loyalty Score by Age
G Square Housing's Customer Loyalty score was rated 100% by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of G Square Housing.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
26-30 100% | 26-30 | 100% |
G Square Housing Customer Loyalty Score by Usage
G Square Housing's Customer Loyalty score was rated 100% by customers who have used G Square Housing's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
G Square Housing Customer Loyalty Score by Industry
G Square Housing's Customer Loyalty score was rated 70% by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
G Square Housing Product Quality
2.2/5
G Square Housing has an overall Product Quality score of 2.2 out of 5 stars rated by its users and customers.
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G Square Housing Product Information
G Square Housing’s product quality score is a 2.2 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated G Square Housing's product the highest.
- Company Size
- 1,001-5,000 Employees
Industry
Real Estate
Quick Insights into G Square Housing Product Quality
G Square Housing's Product Quality score was rated highest by customers who have used G Square Housing's products/services for 2 to 5 Years.
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Ranked G Square Housing Product Quality the Highest
G Square Housing Product Quality Score by Gender
G Square Housing's Product Quality score was rated 2.5 by Male customers on Comparably.
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Male
2.5/5
Female
N/A
G Square Housing Product Quality Score by Ethnicity
G Square Housing's Product Quality score was rated 2.1 stars by Asian or Pacific Islander customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of G Square Housing.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 2.1 | Asian or Pacific Islander | 2.1 |
G Square Housing Product Quality Score by Age
G Square Housing's Product Quality score was rated 2.3 stars by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of G Square Housing.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 2.3 | 26-30 | 2.3 |
G Square Housing Product Quality Score by Usage
G Square Housing's Product Quality score was rated 3.5 stars by customers who have used G Square Housing's products/services for 2 to 5 Years.
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G Square Housing Product Quality Score by Industry
G Square Housing's Product Quality score was rated 1.5 stars by Tech industry customers.
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G Square Housing Pricing
G Square Housing ROI & Value For Money
2/5
G Square Housing has a value for money and ROI score of 2 out of 5 stars rated by its users and customers.
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G Square Housing Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into G Square Housing ROI
G Square Housing's ROI score was rated highest by customers who have used G Square Housing's products/services for 2 to 5 Years.
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Ranked G Square Housing ROI the Highest
G Square Housing ROI Score by Gender
G Square Housing's ROI score was rated 2.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of G Square Housing.
Male
2.5/5
Female
N/A
G Square Housing ROI Score by Ethnicity
G Square Housing's ROI score was rated 2.1 stars by Asian or Pacific Islander customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of G Square Housing.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 2.1 | Asian or Pacific Islander | 2.1 |
G Square Housing ROI Score by Age
G Square Housing's ROI score was rated 2.5 stars by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of G Square Housing.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 2.5 | 26-30 | 2.5 |
G Square Housing ROI Score by Usage
G Square Housing's ROI score was rated 3.3 stars by customers who have used G Square Housing's products/services for 2 to 5 Years.
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G Square Housing ROI Score by Industry
G Square Housing's ROI score was rated 1.5 stars by Tech industry customers.
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G Square Housing Customer Satisfaction (CSAT)
G Square Housing Customer Satisfaction (CSAT) Score
22 / 100
G Square Housing has an overall Customer Satisfaction score of 22 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
22%
Satisfied
0%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
11%
Very Dissatisfied
56%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into G Square Housing Customer Satisfaction
G Square Housing's Customer Satisfaction score was rated highest by customers who have used G Square Housing's products/services for 2 to 5 Years.
Sign Up to unlock insights into how customers have ranked G Square Housing's Customer Satisfaction.
Ranked G Square Housing Customer Satisfaction the Highest
G Square Housing Customer Satisfaction Score by Gender
G Square Housing's Customer Satisfaction score was rated 40 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of G Square Housing.
40 / 100
MaleVery Satisfied | 40% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 20% | |
Very Dissatisfied | 40% |
G Square Housing Customer Satisfaction Score by Ethnicity
CSAT according to Asian or Pacific Islander
G Square Housing's Customer Satisfaction (CSAT) score was rated 33% according to Asian or Pacific Islander users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of G Square Housing.
33 / 100
Very Satisfied
33%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
17%
Very Dissatisfied
50%
G Square Housing Customer Satisfaction Score by Age
G Square Housing's Customer Satisfaction score was rated 34 points by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of G Square Housing.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26-30 | 34% |
G Square Housing Customer Satisfaction Score by Usage
G Square Housing's Customer Satisfaction score was rated 67 points by customers who have used G Square Housing's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
G Square Housing Customer Satisfaction Score by Industry
G Square Housing's Customer Satisfaction score was rated 0 points by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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"title": "G Square Housing Customer Satisfaction Score by Industry",
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"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "G Square Housing's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "max",
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}G Square Housing Customer Service
2/5
G Square Housing has an overall Customer Service score of 2 out of 5 stars rated by its users and customers.
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About G Square Housing's Customer Service
Address
8th Floor, Menon Eternity, St Mary's Road, Austin Nagar, Alwarpet,, Chennai 600028 India
Website
https://www.gsquarehousing.com/
Phone Number
8939540008
G Square Housing's Social Links
Quick Insights into G Square Housing Customer Service
G Square Housing's Customer Service score was rated highest by customers who have used G Square Housing's products/services for 2 to 5 Years.
Sign Up to unlock insights into how customers have ranked G Square Housing's Customer Service score.
Ranked G Square Housing Customer Service the Highest
G Square Housing Customer Service Score by Gender
G Square Housing's Customer Service score was rated 2.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of G Square Housing.
Male
2.5/5
Female
N/A
G Square Housing Customer Service Score by Ethnicity
G Square Housing's Customer Service score was rated 2.1 stars by Asian or Pacific Islander customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of G Square Housing.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Asian or Pacific Islander 2.1 | Asian or Pacific Islander | 2.1 |
G Square Housing Customer Service Score by Age
G Square Housing's Customer Service score was rated 2.5 stars by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of G Square Housing.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
26-30 2.5 | 26-30 | 2.5 |
G Square Housing Customer Service Score by Usage
G Square Housing's Customer Service score was rated 3.3 stars by customers who have used G Square Housing's products/services for 2 to 5 Years.
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G Square Housing Customer Service Score by Industry
G Square Housing's Customer Service score was rated 1.5 stars by Tech industry customers.
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G Square Housing as an Employer
4.7/5
G Square Housing has a 4.7/5 stars for its overall company culture rated by their employees
Consumer vs. Employees
G Square Housing scored a -30 for Net Promoter Score and a 74 for Employee Net Promoter Score. NPS gauges how likely a customer of G Square Housing would recommend the brand to a friend. ENPS measures how likely G Square Housing employees would recommend working at G Square Housing to a friend.
Net Promoter Score
-30
NPS Score
| 30% | Promoters |
|---|---|
| 10% | Passive |
| 60% | Detractors |
Employee Net Promoter Score
74
eNPS Score
| 87% | Promoters |
|---|---|
| 0% | Passive |
| 13% | Detractors |
