100
NPS
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Brand Page
G8 Education
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About G8 Education's Brand
Provider of developmental and educational child care services. The company's developmental and educational child care services, through a range of well-respected and recognized brands, assist parents to provide their children with quality education with smart classrooms and making learning a fun process in its child care centers spread across Australia and Singapore.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
4.5/5
Pricing
4.5/5
Customer Service
G8 Education NPS
G8 Education's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether G8 Education's customers would recommend using the product based on a scale of -100 to 100.
G8 Education Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
G8 Education NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2022 100 | Oct 2022 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
G8 Education Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of G8 Education users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
G8 Education Product Quality
4/5
G8 Education has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock G8 Education's overall Product Quality score rated by its users and customers.
G8 Education Product Information
G8 Education’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- www.g8education.edu.au
- Company Size
- 10,000+ Employees
G8 Education Pricing
G8 Education ROI & Value For Money
4.5/5
G8 Education has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock G8 Education's overall ROI score rated by its users and customers.
G8 Education Customer Satisfaction (CSAT)
G8 Education Customer Satisfaction (CSAT) Score
100 / 100
G8 Education has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
G8 Education Customer Service
4.5/5
G8 Education has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
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About G8 Education's Customer Service
Address
PO Box 515, Gold Coast, 4227
Website
www.g8education.edu.au
Phone Number
7
