-82
NPS
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GA Foods
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About GA Foods' Brand
Brand at a Glance
50%
Customer Loyalty
1.8/5
Product Quality
2/5
Pricing
2.1/5
Customer Service
GA Foods NPS
GA Foods's Net Promoter Score (NPS) is a -82 with 9% Promoters, 0% Passives, and 91% Detractors. Net Promoter Score tracks whether GA Foods's customers would recommend using the product based on a scale of -100 to 100.
GA Foods Overall NPS
| 9% | Promoters |
|---|---|
| 0% | Passives |
| 91% | Detractors |
GA Foods NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2022 -33 | Sep 2022 | -33 |
Oct 2022 -50 | Oct 2022 | -50 |
Feb 2023 -67 | Feb 2023 | -67 |
Mar 2023 -75 | Mar 2023 | -75 |
Apr 2023 -83 | Apr 2023 | -83 |
May 2023 -85 | May 2023 | -85 |
Jun 2023 -87 | Jun 2023 | -87 |
Jul 2023 -89 | Jul 2023 | -89 |
Aug 2023 -89 | Aug 2023 | -89 |
May 2024 -90 | May 2024 | -90 |
Jun 2024 -91 | Jun 2024 | -91 |
Jul 2024 -81 | Jul 2024 | -81 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
GA Foods NPS by Gender
GA Foods's NPS was rated -100 by both Female and Male customers on Comparably.
Male
-100
GA Foods's NPS was rated -100 by Male customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Female
-100
GA Foods's NPS was rated -100 by Female customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
GA Foods NPS by Ethnicity
GA Foods's NPS was rated -100 points by both Caucasian and Other customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -100 | Caucasian | -100 |
Other -100 | Other | -100 |
GA Foods NPS by Age
GA Foods's NPS was rated -100 points by customers ages 61-65 and customers ages 66+ on Comparably.
GA Foods NPS by Usage
GA Foods's NPS was rated -100 points by customers who have used GA Foods's products/services for 1 to 2 Years, and by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -100 | Less than 1 Year | -100 |
1 to 2 Years -100 | 1 to 2 Years | -100 |
GA Foods Customer Loyalty
50%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
50% of GA Foods users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
GA Foods Customer Loyalty Score by Gender
Female customers rated GA Foods's Customer Loyalty score 4% higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of GA Foods.
Male
33%
Yes
Female
37%
Yes
GA Foods Customer Loyalty Score by Ethnicity
GA Foods's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Other customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of GA Foods.
23
out of 100
Caucasian
10
out of 100
Other
GA Foods Customer Loyalty Score by Age
GA Foods's Customer Loyalty score was rated the highest by customers ages 61-65, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of GA Foods.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
61-65 49% | 61-65 | 49% |
66+ 25% | 66+ | 25% |
GA Foods Customer Loyalty Score by Usage
GA Foods's Customer Loyalty score was rated the highest by customers who have used GA Foods's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
GA Foods Product Quality
1.8/5
GA Foods has an overall Product Quality score of 1.8 out of 5 stars rated by its users and customers.
Sign Up to unlock GA Foods' overall Product Quality score rated by its users and customers.
GA Foods Product Information
GA Foods’s product quality score is a 1.8 out of 5 as rated by its users and customers.
- Website
- http://www.sunmeadow.com
- Company Size
- 201-500 Employees
Industry
Tech
Food and Beverages
Quick Insights into GA Foods Product Quality
GA Foods's Product Quality score was rated highest by customers who have used GA Foods's products/services for 1 to 2 Years, and rated lowest by Other customers.
Sign Up to unlock insights into how customers have ranked GA Foods' Product Quality.
Ranked GA Foods Product Quality the Highest
Ranked GA Foods Product Quality the Lowest
GA Foods Product Quality Score by Gender
GA Foods's Product Quality score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of GA Foods.
Male
1.5/5
Female
1.5/5
GA Foods Product Quality Score by Ethnicity
GA Foods's Product Quality score was rated 1.5 stars by both Caucasian and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of GA Foods.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Other 1.5 | Other | 1.5 |
GA Foods Product Quality Score by Age
GA Foods's Product Quality score was rated 1.5 stars by customers ages 61-65 and customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of GA Foods.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
GA Foods Product Quality Score by Usage
GA Foods's Product Quality score was rated 1.5 stars by customers who have used GA Foods's products/services for 1 to 2 Years, and by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
GA Foods Pricing
GA Foods ROI & Value For Money
2/5
GA Foods has a value for money and ROI score of 2 out of 5 stars rated by its users and customers.
Sign Up to unlock GA Foods' overall ROI score rated by its users and customers.
Quick Insights into GA Foods ROI
GA Foods's ROI score was rated highest by customers who have used GA Foods's products/services for 1 to 2 Years, and rated lowest by Other customers.
Sign Up to unlock insights into how customers have ranked GA Foods' ROI score.
Ranked GA Foods ROI the Highest
Ranked GA Foods ROI the Lowest
GA Foods ROI Score by Gender
GA Foods's ROI score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of GA Foods.
Male
1.5/5
Female
1.5/5
GA Foods ROI Score by Ethnicity
GA Foods's ROI score was rated 1.5 stars by both Caucasian and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of GA Foods.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Other 1.5 | Other | 1.5 |
GA Foods ROI Score by Age
GA Foods's ROI score was rated 1.5 stars by customers ages 61-65 and customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of GA Foods.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
GA Foods ROI Score by Usage
GA Foods's ROI score was rated 1.5 stars by customers who have used GA Foods's products/services for 1 to 2 Years, and by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
GA Foods Customer Satisfaction (CSAT)
GA Foods Customer Satisfaction (CSAT) Score
11 / 100
GA Foods has an overall Customer Satisfaction score of 11 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
5%
Satisfied
6%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
22%
Very Dissatisfied
67%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into GA Foods Customer Satisfaction
GA Foods's Customer Satisfaction score was rated highest by customers who have used GA Foods's products/services for 1 to 2 Years, and rated lowest by Other customers.
Sign Up to unlock insights into how customers have ranked GA Foods' Customer Satisfaction.
Ranked GA Foods Customer Satisfaction the Highest
Ranked GA Foods Customer Satisfaction the Lowest
GA Foods Customer Satisfaction Score by Gender
GA Foods's Customer Satisfaction score was rated 0 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of GA Foods.
0
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 100% |
0
FemaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 30% | |
Very Dissatisfied | 70% |
GA Foods Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
GA Foods' Customer Satisfaction (CSAT) score was rated 0% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of GA Foods.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
14%
Very Dissatisfied
86%
CSAT according to Other
GA Foods' Customer Satisfaction (CSAT) score was rated 0% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of GA Foods.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
GA Foods Customer Satisfaction Score by Age
GA Foods's Customer Satisfaction score was rated 0 points by customers ages 61-65 and customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of GA Foods.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 61-65 | 0% | |||||||||||||||
| 66+ | 0% |
GA Foods Customer Satisfaction Score by Usage
GA Foods's Customer Satisfaction score was rated 0 points by customers who have used GA Foods's products/services for 1 to 2 Years, and by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
GA Foods Customer Service
2.1/5
GA Foods has an overall Customer Service score of 2.1 out of 5 stars rated by its users and customers.
Sign Up to unlock GA Foods' overall Customer Service score rated by its users and customers.
About GA Foods's Customer Service
Address
Saint Petersburg, FL
Website
http://www.sunmeadow.com
Phone Number
7275711652
Quick Insights into GA Foods Customer Service
GA Foods's Customer Service score was rated highest by customers who have used GA Foods's products/services for 1 to 2 Years, and rated lowest by Other customers.
Sign Up to unlock insights into how customers have ranked GA Foods' Customer Service score.
Ranked GA Foods Customer Service the Highest
Ranked GA Foods Customer Service the Lowest
GA Foods Customer Service Score by Gender
GA Foods's Customer Service score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of GA Foods.
Male
1.5/5
Female
1.5/5
GA Foods Customer Service Score by Ethnicity
GA Foods's Customer Service score was rated 1.5 stars by both Caucasian and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of GA Foods.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Other 1.5 | Other | 1.5 |
GA Foods Customer Service Score by Age
GA Foods's Customer Service score was rated the highest by customers ages 61-65, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of GA Foods.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
61-65 1.6 | 61-65 | 1.6 |
66+ 1.5 | 66+ | 1.5 |
GA Foods Customer Service Score by Usage
GA Foods's Customer Service score was rated the highest by customers who have used GA Foods's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
GA Foods as an Employer
3.6/5
GA Foods has a 3.6/5 stars for its overall company culture rated by their employees
top
35%
Consumer vs. Employees
GA Foods scored a -82 for Net Promoter Score and a 7 for Employee Net Promoter Score. NPS gauges how likely a customer of GA Foods would recommend the brand to a friend. ENPS measures how likely GA Foods employees would recommend working at GA Foods to a friend.
Net Promoter Score
-82
NPS Score
| 9% | Promoters |
|---|---|
| 0% | Passive |
| 91% | Detractors |
Employee Net Promoter Score
7
eNPS Score
| 38% | Promoters |
|---|---|
| 31% | Passive |
| 31% | Detractors |
