-100
NPS
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GameChanger Media
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About GameChanger Media's Brand
We’re a technology company that builds simple and powerful products for youth sports teams and their communities.
Brand at a Glance
100%
Customer Loyalty
2.5/5
Product Quality
2.5/5
Pricing
3/5
Customer Service
GameChanger Media NPS
GameChanger Media's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether GameChanger Media's customers would recommend using the product based on a scale of -100 to 100.
GameChanger Media Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
GameChanger Media NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2026 -100 | Aug 2026 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
GameChanger Media Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of GameChanger Media users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
GameChanger Media Product Quality
2.5/5
GameChanger Media has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock GameChanger Media's overall Product Quality score rated by its users and customers.
GameChanger Media Product Information
GameChanger Media’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- http://www.gc.com
- Company Size
- 11-50 Employees
Industry
Tech
Consumer Services
Mobile App
SaaS
GameChanger Media Pricing
GameChanger Media ROI & Value For Money
2.5/5
GameChanger Media has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock GameChanger Media's overall ROI score rated by its users and customers.
GameChanger Media Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
100%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
GameChanger Media Customer Service
3/5
GameChanger Media has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock GameChanger Media's overall Customer Service score rated by its users and customers.
About GameChanger Media's Customer Service
Address
44 Wall St, York, NY 10005
Website
http://www.gc.com
GameChanger Media as an Employer
3.7/5
GameChanger Media has a 3.7/5 stars for its overall company culture rated by their employees
bottom
15%
Consumer vs. Employees
GameChanger Media scored a -100 for Net Promoter Score and a 25 for Employee Net Promoter Score. NPS gauges how likely a customer of GameChanger Media would recommend the brand to a friend. ENPS measures how likely GameChanger Media employees would recommend working at GameChanger Media to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
25
eNPS Score
| 50% | Promoters |
|---|---|
| 25% | Passive |
| 25% | Detractors |
