-34
NPS
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Gamesight
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About Gamesight's Brand
Gamesight builds technology to help kickass games find commercial success. We believe gamers deserve amazing experiences around their games, and we work hard every day to make sure they get just that. Our platform touches millions of gamers from around the world. We are passionate about building the future of gaming and we recruit similarly minded gamers to join us in our cause. With $4M+ raised, we are ready to bring the power of data to the games industry.
Brand at a Glance
60%
Customer Loyalty
2.8/5
Product Quality
3.1/5
Pricing
3/5
Customer Service
Gamesight NPS
Gamesight's Net Promoter Score (NPS) is a -34 with 33% Promoters, 0% Passives, and 67% Detractors. Net Promoter Score tracks whether Gamesight's customers would recommend using the product based on a scale of -100 to 100.
Gamesight Overall NPS
| 33% | Promoters |
|---|---|
| 0% | Passives |
| 67% | Detractors |
Gamesight NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2022 100 | Mar 2022 | 100 |
Apr 2022 0 | Apr 2022 | 0 |
May 2022 33 | May 2022 | 33 |
May 2025 0 | May 2025 | 0 |
Aug 2025 -33 | Aug 2025 | -33 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Gamesight Customer Loyalty
60%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
60% of Gamesight users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Gamesight Product Quality
2.8/5
Gamesight has an overall Product Quality score of 2.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Gamesight's overall Product Quality score rated by its users and customers.
Gamesight Product Information
Gamesight’s product quality score is a 2.8 out of 5 as rated by its users and customers.
- Website
- https://gamesight.io/
- Company Size
- 11-50 Employees
Industry
Tech
Gaming
SaaS
Gamesight Pricing
Gamesight ROI & Value For Money
3.1/5
Gamesight has a value for money and ROI score of 3.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Gamesight's overall ROI score rated by its users and customers.
Gamesight Customer Satisfaction (CSAT)
Gamesight Customer Satisfaction (CSAT) Score
60 / 100
Gamesight has an overall Customer Satisfaction score of 60 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
60%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
20%
Very Dissatisfied
20%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Gamesight Customer Service
3/5
Gamesight has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock Gamesight's overall Customer Service score rated by its users and customers.
About Gamesight's Customer Service
Address
113 Cherry St, Seattle, WA 98104
Website
https://gamesight.io/
Phone Number
(206) 395-5332
Gamesight's Social Links
Consumer vs. Employees
Gamesight scored a -34 for Net Promoter Score and a 75 for Employee Net Promoter Score. NPS gauges how likely a customer of Gamesight would recommend the brand to a friend. ENPS measures how likely Gamesight employees would recommend working at Gamesight to a friend.
Net Promoter Score
-34
NPS Score
| 33% | Promoters |
|---|---|
| 0% | Passive |
| 67% | Detractors |
Employee Net Promoter Score
75
eNPS Score
| 86% | Promoters |
|---|---|
| 3% | Passive |
| 11% | Detractors |
