-50
NPS
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Gametime
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About Gametime's Brand
Gametime makes your phone your ticket. The Gametime app presents you with a view from your seat so you can select the right perspective.
Brand at a Glance
72%
Customer Loyalty
1.8/5
Product Quality
1.8/5
Pricing
1.5/5
Customer Service
Gametime NPS
Gametime's Net Promoter Score (NPS) is a -50 with 20% Promoters, 10% Passives, and 70% Detractors. Net Promoter Score tracks whether Gametime's customers would recommend using the product based on a scale of -100 to 100.
Gametime Overall NPS
| 20% | Promoters |
|---|---|
| 10% | Passives |
| 70% | Detractors |
Gametime NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2022 25 | Sep 2022 | 25 |
Oct 2022 11 | Oct 2022 | 11 |
Feb 2023 0 | Feb 2023 | 0 |
Apr 2023 -9 | Apr 2023 | -9 |
Aug 2023 -17 | Aug 2023 | -17 |
Sep 2023 -24 | Sep 2023 | -24 |
Nov 2023 -29 | Nov 2023 | -29 |
Mar 2024 -34 | Mar 2024 | -34 |
Aug 2024 -37 | Aug 2024 | -37 |
Nov 2024 -42 | Nov 2024 | -42 |
Dec 2024 -44 | Dec 2024 | -44 |
Jun 2025 -50 | Jun 2025 | -50 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Gametime NPS by Gender
Gametime's NPS was rated -100 by Male customers on Comparably.
Male
-100
Gametime's NPS was rated -100 by Male customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Female
N/A
Gametime's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Gametime NPS by Usage
Gametime's NPS was rated -66 points by customers who have used Gametime's products/services for 2 to 5 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years -66 | 2 to 5 Years | -66 |
Gametime Customer Loyalty
72%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
72% of Gametime users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Gametime Customer Loyalty Score by Gender
Gametime's Customer Loyalty score was rated 70 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Gametime.
Male
70%
Yes
Female
N/A
Yes
Gametime Customer Loyalty Score by Usage
Gametime's Customer Loyalty score was rated 85% by customers who have used Gametime's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Gametime Product Quality
1.8/5
Gametime has an overall Product Quality score of 1.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Gametime's overall Product Quality score rated by its users and customers.
Gametime Product Information
Gametime’s product quality score is a 1.8 out of 5 as rated by its users and customers.
- Website
- http://www.gametime.co
- Company Size
- 51-200 Employees
Industry
Tech
Consumer Services
Ecommerce and Marketplaces
Media
Quick Insights into Gametime Product Quality
Gametime's Product Quality score was rated highest by customers who have used Gametime's products/services for 2 to 5 Years.
Sign Up to unlock insights into how customers have ranked Gametime's Product Quality.
Ranked Gametime Product Quality the Highest
Gametime Product Quality Score by Gender
Gametime's Product Quality score was rated 1.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Gametime.
Male
1.5/5
Female
N/A
Gametime Product Quality Score by Usage
Gametime's Product Quality score was rated 1.8 stars by customers who have used Gametime's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Gametime Pricing
Gametime ROI & Value For Money
1.8/5
Gametime has a value for money and ROI score of 1.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Gametime's overall ROI score rated by its users and customers.
Quick Insights into Gametime ROI
Gametime's ROI score was rated highest by customers who have used Gametime's products/services for 2 to 5 Years.
Sign Up to unlock insights into how customers have ranked Gametime's ROI score.
Ranked Gametime ROI the Highest
Gametime ROI Score by Gender
Gametime's ROI score was rated 1.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Gametime.
Male
1.5/5
Female
N/A
Gametime ROI Score by Usage
Gametime's ROI score was rated 1.8 stars by customers who have used Gametime's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Gametime Customer Satisfaction (CSAT)
Gametime Customer Satisfaction (CSAT) Score
25 / 100
Gametime has an overall Customer Satisfaction score of 25 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
19%
Satisfied
6%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
0%
Very Dissatisfied
69%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Gametime Customer Satisfaction
Gametime's Customer Satisfaction score was rated highest by customers who have used Gametime's products/services for 2 to 5 Years.
Sign Up to unlock insights into how customers have ranked Gametime's Customer Satisfaction.
Ranked Gametime Customer Satisfaction the Highest
Gametime Customer Satisfaction Score by Gender
Gametime's Customer Satisfaction score was rated 0 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Gametime.
0
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 100% |
Gametime Customer Satisfaction Score by Usage
Gametime's Customer Satisfaction score was rated 17 points by customers who have used Gametime's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Gametime Customer Service
1.5/5
Gametime has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Gametime's overall Customer Service score rated by its users and customers.
About Gametime's Customer Service
Address
130 Sutter St Ste 200, San Francisco, CA 94104
Website
http://www.gametime.co
Phone Number
(888) 355-0132
Gametime's Social Links
Quick Insights into Gametime Customer Service
Gametime's Customer Service score was rated highest by customers who have used Gametime's products/services for 2 to 5 Years.
Sign Up to unlock insights into how customers have ranked Gametime's Customer Service score.
Ranked Gametime Customer Service the Highest
Gametime Customer Service Score by Gender
Gametime's Customer Service score was rated 1.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Gametime.
Male
1.5/5
Female
N/A
Gametime Customer Service Score by Usage
Gametime's Customer Service score was rated 1.5 stars by customers who have used Gametime's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Gametime as an Employer
4.5/5
Gametime has a 4.5/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Gametime scored a -50 for Net Promoter Score and a 73 for Employee Net Promoter Score. NPS gauges how likely a customer of Gametime would recommend the brand to a friend. ENPS measures how likely Gametime employees would recommend working at Gametime to a friend.
Net Promoter Score
-50
NPS Score
| 20% | Promoters |
|---|---|
| 10% | Passive |
| 70% | Detractors |
Employee Net Promoter Score
73
eNPS Score
| 80% | Promoters |
|---|---|
| 13% | Passive |
| 7% | Detractors |
