-52
NPS
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Gametime
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About Gametime's Brand
Gametime makes your phone your ticket. The Gametime app presents you with a view from your seat so you can select the right perspective.
Brand at a Glance
74%
Customer Loyalty
1.7/5
Product Quality
1.7/5
Pricing
1.5/5
Customer Service
Gametime NPS
Gametime's Net Promoter Score (NPS) is a -52 with 19% Promoters, 10% Passives, and 71% Detractors. Net Promoter Score tracks whether Gametime's customers would recommend using the product based on a scale of -100 to 100.
Gametime Overall NPS
| 19% | Promoters |
|---|---|
| 10% | Passives |
| 71% | Detractors |
Gametime NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2022 11 | Oct 2022 | 11 |
Feb 2023 0 | Feb 2023 | 0 |
Apr 2023 -9 | Apr 2023 | -9 |
Aug 2023 -17 | Aug 2023 | -17 |
Sep 2023 -24 | Sep 2023 | -24 |
Nov 2023 -29 | Nov 2023 | -29 |
Mar 2024 -34 | Mar 2024 | -34 |
Aug 2024 -37 | Aug 2024 | -37 |
Nov 2024 -42 | Nov 2024 | -42 |
Dec 2024 -44 | Dec 2024 | -44 |
Jun 2025 -50 | Jun 2025 | -50 |
Mar 2026 -52 | Mar 2026 | -52 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Gametime NPS by Gender
Female customers rated Gametime's NPS 40 points higher than Male customers.
Male
-100
Gametime's NPS was rated -100 by Male customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Female
-60
Gametime's NPS was rated -60 by Female customers on Comparably.
20%
Promoters
0%
Passives
80%
Detractors
Gametime NPS by Ethnicity
Gametime's NPS was rated -100 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -100 | Caucasian | -100 |
Gametime NPS by Usage
Gametime's NPS was rated -72 points by customers who have used Gametime's products/services for 2 to 5 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years -72 | 2 to 5 Years | -72 |
Gametime Customer Loyalty
74%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
74% of Gametime users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Gametime Customer Loyalty Score by Gender
Female customers rated Gametime's Customer Loyalty score 12% higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Gametime.
Male
70%
Yes
Female
82%
Yes
Gametime Customer Loyalty Score by Ethnicity
Gametime's Customer Loyalty score was rated 82% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Gametime.
82
out of 100
Caucasian
Gametime Customer Loyalty Score by Usage
Gametime's Customer Loyalty score was rated 87% by customers who have used Gametime's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Gametime Product Quality
1.7/5
Gametime has an overall Product Quality score of 1.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Gametime's overall Product Quality score rated by its users and customers.
Gametime Product Information
Gametime’s product quality score is a 1.7 out of 5 as rated by its users and customers.
- Website
- http://www.gametime.co
- Company Size
- 51-200 Employees
Industry
Tech
Consumer Services
Ecommerce and Marketplaces
Media
Quick Insights into Gametime Product Quality
Gametime's Product Quality score was rated highest by customers who have used Gametime's products/services for 2 to 5 Years, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked Gametime's Product Quality.
Ranked Gametime Product Quality the Highest
Ranked Gametime Product Quality the Lowest
Gametime Product Quality Score by Gender
Gametime's Product Quality score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Gametime.
Male
1.5/5
Female
1.5/5
Gametime Product Quality Score by Ethnicity
Gametime's Product Quality score was rated 1.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Gametime.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Gametime Product Quality Score by Usage
Gametime's Product Quality score was rated 1.6 stars by customers who have used Gametime's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Gametime Pricing
Gametime ROI & Value For Money
1.7/5
Gametime has a value for money and ROI score of 1.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Gametime's overall ROI score rated by its users and customers.
Quick Insights into Gametime ROI
Gametime's ROI score was rated highest by customers who have used Gametime's products/services for 2 to 5 Years, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked Gametime's ROI score.
Ranked Gametime ROI the Highest
Ranked Gametime ROI the Lowest
Gametime ROI Score by Gender
Gametime's ROI score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Gametime.
Male
1.5/5
Female
1.5/5
Gametime ROI Score by Ethnicity
Gametime's ROI score was rated 1.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Gametime.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Gametime ROI Score by Usage
Gametime's ROI score was rated 1.6 stars by customers who have used Gametime's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Gametime Customer Satisfaction (CSAT)
Gametime Customer Satisfaction (CSAT) Score
23 / 100
Gametime has an overall Customer Satisfaction score of 23 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
17%
Satisfied
6%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
0%
Very Dissatisfied
71%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Gametime Customer Satisfaction
Gametime's Customer Satisfaction score was rated highest by Female customers, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked Gametime's Customer Satisfaction.
Ranked Gametime Customer Satisfaction the Highest
Ranked Gametime Customer Satisfaction the Lowest
Gametime Customer Satisfaction Score by Gender
Female customers rated Gametime's Customer Satisfaction score 0 points higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Gametime.
0
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 100% |
20 / 100
FemaleVery Satisfied | 20% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 80% |
Gametime Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Gametime's Customer Satisfaction (CSAT) score was rated 0% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Gametime.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
Gametime Customer Satisfaction Score by Usage
Gametime's Customer Satisfaction score was rated 14 points by customers who have used Gametime's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Gametime Customer Service
1.5/5
Gametime has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Gametime's overall Customer Service score rated by its users and customers.
About Gametime's Customer Service
Address
130 Sutter St Ste 200, San Francisco, CA 94104
Website
http://www.gametime.co
Phone Number
(888) 355-0132
Gametime's Social Links
Quick Insights into Gametime Customer Service
Gametime's Customer Service score was rated highest by customers who have used Gametime's products/services for 2 to 5 Years, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked Gametime's Customer Service score.
Ranked Gametime Customer Service the Highest
Ranked Gametime Customer Service the Lowest
Gametime Customer Service Score by Gender
Gametime's Customer Service score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Gametime.
Male
1.5/5
Female
1.5/5
Gametime Customer Service Score by Ethnicity
Gametime's Customer Service score was rated 1.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Gametime.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Gametime Customer Service Score by Usage
Gametime's Customer Service score was rated 1.5 stars by customers who have used Gametime's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Gametime as an Employer
4.5/5
Gametime has a 4.5/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Gametime scored a -52 for Net Promoter Score and a 73 for Employee Net Promoter Score. NPS gauges how likely a customer of Gametime would recommend the brand to a friend. ENPS measures how likely Gametime employees would recommend working at Gametime to a friend.
Net Promoter Score
-52
NPS Score
| 19% | Promoters |
|---|---|
| 10% | Passive |
| 71% | Detractors |
Employee Net Promoter Score
73
eNPS Score
| 80% | Promoters |
|---|---|
| 13% | Passive |
| 7% | Detractors |
