100
NPS
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Brand Page
Gamma Telecom
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About Gamma Telecom's Brand
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Gamma Telecom NPS
Gamma Telecom's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Gamma Telecom's customers would recommend using the product based on a scale of -100 to 100.
Gamma Telecom Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Gamma Telecom NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2021 100 | Mar 2021 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Gamma Telecom Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Gamma Telecom users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Gamma Telecom Product Quality
5/5
Gamma Telecom has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Gamma Telecom's overall Product Quality score rated by its users and customers.
Gamma Telecom Product Information
Gamma Telecom’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.gamma.co.uk
Gamma Telecom Pricing
Gamma Telecom ROI & Value For Money
5/5
Gamma Telecom has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Gamma Telecom's overall ROI score rated by its users and customers.
Gamma Telecom Customer Service
5/5
Gamma Telecom has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Gamma Telecom's overall Customer Service score rated by its users and customers.
About Gamma Telecom's Customer Service
Website
http://www.gamma.co.uk
Consumer vs. Employees
Gamma Telecom scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Gamma Telecom would recommend the brand to a friend. ENPS measures how likely Gamma Telecom employees would recommend working at Gamma Telecom to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
