100
NPS
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Genting Singapore
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About Genting Singapore's Brand
Genting Singapore is engaged in gaming, integrated resort development, meetings, incentives, conventions, exhibitions, and hospitality businesses. Its SGD 6.6 billion Resorts World Sentosa in Singapore consists of a casino, Universal Studios Singapore, Marine Life Park, Maritime Experiential Museum, retail outlets, and six hotels.
Genting Singapore NPS
Genting Singapore's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Genting Singapore's customers would recommend using the product based on a scale of -100 to 100.
Genting Singapore Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Genting Singapore NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2024 100 | Apr 2024 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
