0
NPS
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GetUWired
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About GetUWired's Brand
GetUWired is a great place to work. From our cabin in the woods to our family-like atmosphere, our office is the best place in North Georgia to plant your career flag. Join us, and you can brag to your friends that you’re part of one of Entrepreneur magazine’s Top Company Cultures and Georgia Trend magazine’s Best Places to Work in Georgia!
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4.5/5
Pricing
4.5/5
Customer Service
GetUWired NPS
GetUWired's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether GetUWired's customers would recommend using the product based on a scale of -100 to 100.
GetUWired Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
GetUWired NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2022 -100 | Jul 2022 | -100 |
Mar 2024 0 | Mar 2024 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
GetUWired Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of GetUWired users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
GetUWired Product Quality
5/5
GetUWired has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock GetUWired's overall Product Quality score rated by its users and customers.
GetUWired Product Information
GetUWired’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://www.getuwired.com
- Company Size
- 11-50 Employees
Industry
Business Services
GetUWired Pricing
GetUWired ROI & Value For Money
4.5/5
GetUWired has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock GetUWired's overall ROI score rated by its users and customers.
GetUWired Customer Satisfaction (CSAT)
GetUWired Customer Satisfaction (CSAT) Score
100 / 100
GetUWired has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
GetUWired Customer Service
4.5/5
GetUWired has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock GetUWired's overall Customer Service score rated by its users and customers.
About GetUWired's Customer Service
Address
3221 Copper Mines RD, Dahlonega, GA 30533
Website
https://www.getuwired.com
Phone Number
8772369094
GetUWired's Social Links
GetUWired as an Employer
4.5/5
GetUWired has a 4.5/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
GetUWired scored a 0 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of GetUWired would recommend the brand to a friend. ENPS measures how likely GetUWired employees would recommend working at GetUWired to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
