100
NPS
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Golden Peanut and Tree Nuts
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About Golden Peanut and Tree Nuts' Brand
The company offers peanuts, including runner peanuts, Spanish peanuts, and Virginia peanuts; peanut oil
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Golden Peanut and Tree Nuts NPS
Golden Peanut and Tree Nuts's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Golden Peanut and Tree Nuts's customers would recommend using the product based on a scale of -100 to 100.
Golden Peanut and Tree Nuts Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Golden Peanut and Tree Nuts NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2022 100 | Mar 2022 | 100 |
Jun 2024 100 | Jun 2024 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Golden Peanut and Tree Nuts Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Golden Peanut and Tree Nuts users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Golden Peanut and Tree Nuts Product Quality
5/5
Golden Peanut and Tree Nuts has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Golden Peanut and Tree Nuts' overall Product Quality score rated by its users and customers.
Golden Peanut and Tree Nuts Product Information
Golden Peanut and Tree Nuts’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.goldenpeanut.com/
- Company Size
- 501-1,000 Employees
Golden Peanut and Tree Nuts Pricing
Golden Peanut and Tree Nuts ROI & Value For Money
5/5
Golden Peanut and Tree Nuts has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Golden Peanut and Tree Nuts Customer Satisfaction (CSAT)
Golden Peanut and Tree Nuts Customer Satisfaction (CSAT) Score
100 / 100
Golden Peanut and Tree Nuts has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Golden Peanut and Tree Nuts Customer Service
5/5
Golden Peanut and Tree Nuts has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Golden Peanut and Tree Nuts' overall Customer Service score rated by its users and customers.
About Golden Peanut and Tree Nuts's Customer Service
Address
100 North Point Center East,, Suite 400, Alpharetta, GA 30022
Website
http://www.goldenpeanut.com/
Phone Number
770-752-8205
Golden Peanut and Tree Nuts as an Employer
2.2/5
Golden Peanut and Tree Nuts has a 2.2/5 stars for its overall company culture rated by their employees
bottom
10%
CEO of Golden Peanut and Tree Nuts
In the Bottom 10% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Golden Peanut and Tree Nuts scored a 100 for Net Promoter Score and a -11 for Employee Net Promoter Score. NPS gauges how likely a customer of Golden Peanut and Tree Nuts would recommend the brand to a friend. ENPS measures how likely Golden Peanut and Tree Nuts employees would recommend working at Golden Peanut and Tree Nuts to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-11
eNPS Score
| 33% | Promoters |
|---|---|
| 23% | Passive |
| 44% | Detractors |
