GrabCAD NPS & Customer Reviews | Comparably
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About GrabCAD's Brand

GrabCAD is an online community network for mechanical engineers to share talent, expand knowledge and collaborate with others.

Brand at a Glance

4/5
Product Quality
3/5
Pricing

GrabCAD NPS

GrabCAD's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether GrabCAD's customers would recommend using the product based on a scale of -100 to 100.

GrabCAD Overall NPS

0
NPS
0%Promoters
100%Passives
0%Detractors
GrabCAD Overall NPS

GrabCAD NPS Trend

-100
-50
0
50
100
Jul 2021
0
Jul 20210

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

GrabCAD Product Quality

4/5

GrabCAD has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.

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GrabCAD Product Information

GrabCAD’s product quality score is a 4 out of 5 as rated by its users and customers.

Website
http://www.grabcad.com
Company Size
11-50 Employees

Industry

Tech
Content
FinTech
Hardware and Devices
SaaS

GrabCAD Pricing

GrabCAD ROI & Value For Money

3/5

GrabCAD has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.

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Consumer vs. Employees

GrabCAD scored a 0 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of GrabCAD would recommend the brand to a friend. ENPS measures how likely GrabCAD employees would recommend working at GrabCAD to a friend.

Net Promoter Score

0
NPS Score
0%Promoters
100%Passive
0%Detractors

Employee Net Promoter Score

0
eNPS Score
0%Promoters
100%Passive
0%Detractors

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