77
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Green Bay Packers
Marketing or Exec? Claim Your Free Account
About Green Bay Packers' Brand
The Green Bay Packers are a professional American football team based in Green Bay, Wisconsin,that competes in the National Football League.
Brand at a Glance
92%
Customer Loyalty
4.5/5
Product Quality
4.3/5
Pricing
4.2/5
Customer Service
Green Bay Packers NPS
Green Bay Packers's Net Promoter Score (NPS) is a 77 with 83% Promoters, 11% Passives, and 6% Detractors. Net Promoter Score tracks whether Green Bay Packers's customers would recommend using the product based on a scale of -100 to 100.
Green Bay Packers Overall NPS
| 83% | Promoters |
|---|---|
| 11% | Passives |
| 6% | Detractors |
Green Bay Packers NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2024 80 | Feb 2024 | 80 |
Mar 2024 83 | Mar 2024 | 83 |
Apr 2024 85 | Apr 2024 | 85 |
Jun 2024 87 | Jun 2024 | 87 |
Aug 2024 88 | Aug 2024 | 88 |
Nov 2024 90 | Nov 2024 | 90 |
Dec 2024 90 | Dec 2024 | 90 |
Jan 2025 91 | Jan 2025 | 91 |
Apr 2025 71 | Apr 2025 | 71 |
Jun 2025 74 | Jun 2025 | 74 |
Jul 2025 75 | Jul 2025 | 75 |
Jan 2026 78 | Jan 2026 | 78 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Green Bay Packers NPS by Gender
Green Bay Packers's NPS was rated 100 by Male customers on Comparably.
Male
100
Green Bay Packers's NPS was rated 100 by Male customers on Comparably.
100%
Promoters
0%
Passives
0%
Detractors
Female
N/A
Green Bay Packers's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Green Bay Packers Customer Loyalty
92%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
92% of Green Bay Packers users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Green Bay Packers Customer Loyalty Score by Gender
Green Bay Packers's Customer Loyalty score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Green Bay Packers.
Male
100%
Yes
Female
N/A
Yes
Green Bay Packers Product Quality
4.5/5
Green Bay Packers has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Green Bay Packers' overall Product Quality score rated by its users and customers.
Green Bay Packers Product Information
Green Bay Packers’s product quality score is a 4.5 out of 5 as rated by its users and customers.
- Website
- http://www.packers.com/
- Company Size
- 501-1,000 Employees
Industry
Tech
Sports
Quick Insights into Green Bay Packers Product Quality
Green Bay Packers's Product Quality score was rated highest by Male customers.
Sign Up to unlock insights into how customers have ranked Green Bay Packers' Product Quality.
Ranked Green Bay Packers Product Quality the Highest
Green Bay Packers Product Quality Score by Gender
Green Bay Packers's Product Quality score was rated 5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Green Bay Packers.
Male
5/5
Female
N/A
Green Bay Packers Pricing
Green Bay Packers ROI & Value For Money
4.3/5
Green Bay Packers has a value for money and ROI score of 4.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Green Bay Packers' overall ROI score rated by its users and customers.
Quick Insights into Green Bay Packers ROI
Green Bay Packers's ROI score was rated highest by Male customers.
Sign Up to unlock insights into how customers have ranked Green Bay Packers' ROI score.
Ranked Green Bay Packers ROI the Highest
Green Bay Packers ROI Score by Gender
Green Bay Packers's ROI score was rated 5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Green Bay Packers.
Male
5/5
Female
N/A
Green Bay Packers Customer Satisfaction (CSAT)
Green Bay Packers Customer Satisfaction (CSAT) Score
100 / 100
Green Bay Packers has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
82%
Satisfied
18%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Green Bay Packers Customer Satisfaction
Green Bay Packers's Customer Satisfaction score was rated highest by Male customers.
Sign Up to unlock insights into how customers have ranked Green Bay Packers' Customer Satisfaction.
Ranked Green Bay Packers Customer Satisfaction the Highest
Green Bay Packers Customer Satisfaction Score by Gender
Green Bay Packers's Customer Satisfaction score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Green Bay Packers.
100 / 100
MaleVery Satisfied | 100% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Green Bay Packers Customer Service
4.2/5
Green Bay Packers has an overall Customer Service score of 4.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Green Bay Packers' overall Customer Service score rated by its users and customers.
About Green Bay Packers's Customer Service
Address
1265 Lombardi Avenue Lambeau Field Atrium, Green Bay, WI
Website
http://www.packers.com/
Phone Number
920-569-7500
Quick Insights into Green Bay Packers Customer Service
Green Bay Packers's Customer Service score was rated highest by Male customers.
Sign Up to unlock insights into how customers have ranked Green Bay Packers' Customer Service score.
Ranked Green Bay Packers Customer Service the Highest
Green Bay Packers Customer Service Score by Gender
Green Bay Packers's Customer Service score was rated 4.6 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Green Bay Packers.
Male
4.6/5
Female
N/A
Green Bay Packers as an Employer
3.7/5
Green Bay Packers has a 3.7/5 stars for its overall company culture rated by their employees
top
20%
Consumer vs. Employees
Green Bay Packers scored a 77 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of Green Bay Packers would recommend the brand to a friend. ENPS measures how likely Green Bay Packers employees would recommend working at Green Bay Packers to a friend.
Net Promoter Score
77
NPS Score
| 83% | Promoters |
|---|---|
| 11% | Passive |
| 6% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 75% | Promoters |
|---|---|
| 0% | Passive |
| 25% | Detractors |
