-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Green Generation Solutions
Marketing or Exec? Claim Your Free Account
About Green Generation Solutions' Brand
Green Generation Solutions develops and implements customized, enterprise-wide energy solutions.
Brand at a Glance
10%
Customer Loyalty
2.5/5
Product Quality
2.5/5
Pricing
2.5/5
Customer Service
Green Generation Solutions NPS
Green Generation Solutions's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Green Generation Solutions's customers would recommend using the product based on a scale of -100 to 100.
Green Generation Solutions Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Green Generation Solutions NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2021 -100 | Jun 2021 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Green Generation Solutions Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Green Generation Solutions users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Green Generation Solutions Product Quality
2.5/5
Green Generation Solutions has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Green Generation Solutions' overall Product Quality score rated by its users and customers.
Green Generation Solutions Product Information
Green Generation Solutions’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Company Size
- 11-50 Employees
Industry
Tech
Business Services
Energy
Green Generation Solutions Pricing
Green Generation Solutions ROI & Value For Money
2.5/5
Green Generation Solutions has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Green Generation Solutions' overall ROI score rated by its users and customers.
Green Generation Solutions Customer Service
2.5/5
Green Generation Solutions has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Green Generation Solutions' overall Customer Service score rated by its users and customers.
About Green Generation Solutions's Customer Service
Address
8120 Woodmont Avenue, Suite 350, Bethesda, MD
Website
http://www.greengenerationsolutions.com
Phone Number
3016563701
Green Generation Solutions as an Employer
2.9/5
Green Generation Solutions has a 2.9/5 stars for its overall company culture rated by their employees
bottom
35%
CEO of Green Generation Solutions
In the Bottom 35% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Green Generation Solutions scored a -100 for Net Promoter Score and a -15 for Employee Net Promoter Score. NPS gauges how likely a customer of Green Generation Solutions would recommend the brand to a friend. ENPS measures how likely Green Generation Solutions employees would recommend working at Green Generation Solutions to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-15
eNPS Score
| 28% | Promoters |
|---|---|
| 29% | Passive |
| 43% | Detractors |
