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NPS
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Greenshield
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About Greenshield's Brand
GreenShield helps employees take advantage of new and existing benefits that best build and protect their wealth. lsidu eirg ieyfg weiyfg aweyfuig waeuoyfg aweufyg aweufyg aewufyg aerouyfg aeoruyefg awekuyfg aeuyfg aoesyfg aweuyfg lweiyfg aliweygf aliweygf awuelygf alesuyfg alwesuygf weilayfwg lweauyfg alweiuyfg weluYFG lwueyfg wuelygf lwueygf lwieyGF LIYWEGF LWUYEGF ulwyegf ulwyegf luweygf ulyegf lwieYGF LUAYWGEF LAIYWEGF LUAEYRGF LAWYUEGF LAUEYGF LAUEYGF ALEYUFG wlieygf laweiyufg lweyugf lweuygf luweyagf lsueyGF LAUESYGF ALUSEYFG LWEUYGF AULWEYGF LUERYGF LAWEYUGF LAIWYUEGF ILuwef ilaygef luyawgef luywgef lywgef liuawgef uywlegf luwaiegf ulywEGF UALYEGF LUywge fluayegf laueygf uweyGF Lwieugf luyeagf luweyGF Liwuegf leuwyGF luyesgf luweYFG
Brand at a Glance
71%
Customer Loyalty
2.9/5
Product Quality
3.1/5
Pricing
2.9/5
Customer Service
Greenshield NPS
Greenshield's Net Promoter Score (NPS) is a 0 with 33% Promoters, 34% Passives, and 33% Detractors. Net Promoter Score tracks whether Greenshield's customers would recommend using the product based on a scale of -100 to 100.
Greenshield Overall NPS
| 33% | Promoters |
|---|---|
| 34% | Passives |
| 33% | Detractors |
Greenshield NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2020 100 | Mar 2020 | 100 |
May 2020 33 | May 2020 | 33 |
Sep 2020 50 | Sep 2020 | 50 |
Nov 2020 20 | Nov 2020 | 20 |
Apr 2021 13 | Apr 2021 | 13 |
Jan 2022 12 | Jan 2022 | 12 |
May 2023 0 | May 2023 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Greenshield NPS by Gender
Greenshield's NPS was rated -34 by Female customers on Comparably.
Female
-34
Greenshield's NPS was rated -34 by Female customers on Comparably.
33%
Promoters
0%
Passives
67%
Detractors
Male
N/A
Greenshield's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
Greenshield NPS by Usage
Greenshield's NPS was rated 0 points by customers who have used Greenshield's products/services for 1 to 2 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 0 | 1 to 2 Years | 0 |
Greenshield Customer Loyalty
71%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
71% of Greenshield users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Greenshield Customer Loyalty Score by Gender
Greenshield's Customer Loyalty score was rated 55 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Greenshield.
Female
55%
Yes
Male
N/A
Yes
Greenshield Customer Loyalty Score by Age
Greenshield's Customer Loyalty score was rated 100% by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Greenshield.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
26-30 100% | 26-30 | 100% |
Greenshield Customer Loyalty Score by Usage
Greenshield's Customer Loyalty score was rated 78% by customers who have used Greenshield's products/services for 1 to 2 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Greenshield Product Quality
2.9/5
Greenshield has an overall Product Quality score of 2.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Greenshield's overall Product Quality score rated by its users and customers.
Greenshield Product Information
Greenshield’s product quality score is a 2.9 out of 5 as rated by its users and customers.
- Website
- http://greenshield.io
- Company Size
- 501-1,000 Employees
Industry
Tech
FinTech
Quick Insights into Greenshield Product Quality
Greenshield's Product Quality score was rated highest by customers ages 26-30.
Sign Up to unlock insights into how customers have ranked Greenshield's Product Quality.
Ranked Greenshield Product Quality the Highest
Greenshield Product Quality Score by Gender
Greenshield's Product Quality score was rated 2.1 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Greenshield.
Female
2.1/5
Male
N/A
Greenshield Product Quality Score by Age
Greenshield's Product Quality score was rated 4.1 stars by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Greenshield.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 4.1 | 26-30 | 4.1 |
Greenshield Product Quality Score by Usage
Greenshield's Product Quality score was rated 3.6 stars by customers who have used Greenshield's products/services for 1 to 2 Years.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Greenshield Pricing
Greenshield ROI & Value For Money
3.1/5
Greenshield has a value for money and ROI score of 3.1 out of 5 stars rated by its users and customers.
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Quick Insights into Greenshield ROI
Greenshield's ROI score was rated highest by customers ages 26-30.
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Ranked Greenshield ROI the Highest
Greenshield ROI Score by Gender
Greenshield's ROI score was rated 2.7 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Greenshield.
Female
2.7/5
Male
N/A
Greenshield ROI Score by Age
Greenshield's ROI score was rated 4.8 stars by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Greenshield.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 4.8 | 26-30 | 4.8 |
Greenshield ROI Score by Usage
Greenshield's ROI score was rated 3.4 stars by customers who have used Greenshield's products/services for 1 to 2 Years.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Greenshield Customer Satisfaction (CSAT)
Greenshield Customer Satisfaction (CSAT) Score
100 / 100
Greenshield has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Greenshield Customer Service
2.9/5
Greenshield has an overall Customer Service score of 2.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Greenshield's overall Customer Service score rated by its users and customers.
About Greenshield's Customer Service
Address
123 street avenue, Los Angeles, CA 90024
Website
http://greenshield.io
Greenshield's Social Links
Quick Insights into Greenshield Customer Service
Greenshield's Customer Service score was rated highest by customers ages 26-30.
Sign Up to unlock insights into how customers have ranked Greenshield's Customer Service score.
Ranked Greenshield Customer Service the Highest
Greenshield Customer Service Score by Gender
Greenshield's Customer Service score was rated 2.7 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Greenshield.
Female
2.7/5
Male
N/A
Greenshield Customer Service Score by Age
Greenshield's Customer Service score was rated 4.3 stars by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Greenshield.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
26-30 4.3 | 26-30 | 4.3 |
Greenshield Customer Service Score by Usage
Greenshield's Customer Service score was rated 2.9 stars by customers who have used Greenshield's products/services for 1 to 2 Years.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Greenshield as an Employer
4.8/5
Greenshield has a 4.8/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Greenshield scored a 0 for Net Promoter Score and a 71 for Employee Net Promoter Score. NPS gauges how likely a customer of Greenshield would recommend the brand to a friend. ENPS measures how likely Greenshield employees would recommend working at Greenshield to a friend.
Net Promoter Score
0
NPS Score
| 33% | Promoters |
|---|---|
| 34% | Passive |
| 33% | Detractors |
Employee Net Promoter Score
71
eNPS Score
| 80% | Promoters |
|---|---|
| 11% | Passive |
| 9% | Detractors |
