-100
NPS
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Guardian Real Estate Services
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About Guardian Real Estate Services' Brand
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Guardian Real Estate Services NPS
Guardian Real Estate Services's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Guardian Real Estate Services's customers would recommend using the product based on a scale of -100 to 100.
Guardian Real Estate Services Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Guardian Real Estate Services NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2025 -100 | Jul 2025 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Guardian Real Estate Services Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Guardian Real Estate Services users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Guardian Real Estate Services Product Quality
1.5/5
Guardian Real Estate Services has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Guardian Real Estate Services' overall Product Quality score rated by its users and customers.
Guardian Real Estate Services Product Information
Guardian Real Estate Services’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.gres.com
Guardian Real Estate Services Pricing
Guardian Real Estate Services ROI & Value For Money
1.5/5
Guardian Real Estate Services has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Guardian Real Estate Services Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Guardian Real Estate Services Customer Service
1.5/5
Guardian Real Estate Services has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Guardian Real Estate Services' overall Customer Service score rated by its users and customers.
About Guardian Real Estate Services's Customer Service
Website
http://www.gres.com
Guardian Real Estate Services as an Employer
Consumer vs. Employees
Guardian Real Estate Services scored a -100 for Net Promoter Score and a -76 for Employee Net Promoter Score. NPS gauges how likely a customer of Guardian Real Estate Services would recommend the brand to a friend. ENPS measures how likely Guardian Real Estate Services employees would recommend working at Guardian Real Estate Services to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-76
eNPS Score
| 12% | Promoters |
|---|---|
| 0% | Passive |
| 88% | Detractors |
