Haddon House Food Products NPS & Customer Reviews | Comparably
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Haddon House Food Products
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About Haddon House Food Products' Brand

Haddon House Food Products is the largest privately owned distributor, importer and exporter

Brand at a Glance

100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service

Haddon House Food Products NPS

Haddon House Food Products's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Haddon House Food Products's customers would recommend using the product based on a scale of -100 to 100.

Haddon House Food Products Overall NPS

100
NPS
100%Promoters
0%Passives
0%Detractors
Haddon House Food Products Overall NPS

Haddon House Food Products NPS Trend

-100
-50
0
50
100
Nov 2024
100
Nov 2024100

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Haddon House Food Products Customer Loyalty

100%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

100% of Haddon House Food Products users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

100
100%
0
0%
Haddon House Food Products Customer Loyalty

Haddon House Food Products Product Quality

5/5

Haddon House Food Products has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.

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Haddon House Food Products Product Information

Haddon House Food Products’s product quality score is a 5 out of 5 as rated by its users and customers.

Website
http://www.haddonhouse.com
Company Size
1,001-5,000 Employees

Industry

Tech
Food and Beverages

Haddon House Food Products Pricing

Haddon House Food Products ROI & Value For Money

5/5

Haddon House Food Products has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.

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Haddon House Food Products Customer Satisfaction (CSAT)

Very Satisfied0%
Satisfied0%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied100%
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Haddon House Food Products Customer Service

5/5

Haddon House Food Products has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.

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About Haddon House Food Products's Customer Service

Address

Medford, MA 08055


Website

http://www.haddonhouse.com


Phone Number

(800)257-6174

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