100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Hawkers
Marketing or Exec? Claim Your Free Account
About Hawkers' Brand
Designer and seller of sunglasses. The company manufactures and designs sunglasses and sells it through its online platform.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Hawkers NPS
Hawkers's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Hawkers's customers would recommend using the product based on a scale of -100 to 100.
Hawkers Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Hawkers NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2020 100 | May 2020 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Hawkers Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Hawkers users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Hawkers Product Quality
5/5
Hawkers has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Hawkers' overall Product Quality score rated by its users and customers.
Hawkers Product Information
Hawkers’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- www.hawkersco.com
- Company Size
- 11-50 Employees
Hawkers Pricing
Hawkers ROI & Value For Money
5/5
Hawkers has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Hawkers' overall ROI score rated by its users and customers.
Hawkers Customer Service
5/5
Hawkers has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Hawkers' overall Customer Service score rated by its users and customers.
About Hawkers's Customer Service
Address
, Alicante, 3203 Spain
Website
www.hawkersco.com
Consumer vs. Employees
Hawkers scored a 100 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of Hawkers would recommend the brand to a friend. ENPS measures how likely Hawkers employees would recommend working at Hawkers to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
