61
NPS
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Brand Page
Haystack
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About Haystack's Brand
Haystack cards contain the user s contact details and social links making it easy to share it with anyone
Brand at a Glance
4.4/5
Product Quality
4.1/5
Pricing
5/5
Customer Service
Haystack NPS
Haystack's Net Promoter Score (NPS) is a 61 with 74% Promoters, 13% Passives, and 13% Detractors. Net Promoter Score tracks whether Haystack's customers would recommend using the product based on a scale of -100 to 100.
Haystack Overall NPS
| 74% | Promoters |
|---|---|
| 13% | Passives |
| 13% | Detractors |
Haystack NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 63 | Aug 2020 | 63 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Haystack Product Quality
4.4/5
Haystack has an overall Product Quality score of 4.4 out of 5 stars rated by its users and customers.
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Haystack Product Information
Haystack serves markets in the United States, Asia, Europe, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. Haystack supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
Haystack’s product quality score is a 4.4 out of 5 as rated by its users and customers.
- Company Size
- 1-10 Employees
Languages Supported
English
Chinese (Traditional)
Dutch
French
German
Portuguese
Spanish
Chinese (Simplified)
Turkish
Italian
Korean
Russian
Ukrainian
Swedish
Taiwanese
Product Type
Contact Management Software
Business Card Software
Haystack Pricing
Haystack ROI & Value For Money
4.1/5
Haystack has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.
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Haystack Pricing Plans
Haystack has a pricing structure that accommodates small, medium, and large businesses. Starting from $7.95/month, Haystack uses a subscription model and offers the following: Business Plan: $7.95/month + $3 per additional user. and Enterprise Plan: for 100+ users. Contact Haystack for pricing details..
Who Uses Haystack?
Small Businesses
Medium Businesses
Large Enterprises
Haystack Customer Service
5/5
Haystack has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Haystack's Customer Service
Address
Brisbane, Australia
