45
NPS
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Brand Page
HiringThing
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About HiringThing's Brand
HiringThing is a modern recruiting platform as a service that creates seamless hiring experiences. Approachable and adaptable, the platform empowers anyone, anywhere to hire their dream team.
Brand at a Glance
4.2/5
Product Quality
4.3/5
Pricing
5/5
Customer Service
HiringThing NPS
HiringThing's Net Promoter Score (NPS) is a 45 with 62% Promoters, 21% Passives, and 17% Detractors. Net Promoter Score tracks whether HiringThing's customers would recommend using the product based on a scale of -100 to 100.
HiringThing Overall NPS
| 62% | Promoters |
|---|---|
| 21% | Passives |
| 17% | Detractors |
HiringThing NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 45 | Aug 2020 | 45 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
HiringThing NPS by Usage
HiringThing's NPS was rated the highest by customers who have used HiringThing's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 30 | Less than 1 Year | 30 |
1 to 2 Years 70 | 1 to 2 Years | 70 |
HiringThing Product Quality
4.2/5
HiringThing has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
Sign Up to unlock HiringThing's overall Product Quality score rated by its users and customers.
HiringThing Product Information
HiringThing serves markets in the United States, Europe, Australia, Canada, and United Kingdom. HiringThing supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
HiringThing’s product quality score is a 4.2 out of 5 as rated by its users and customers.
- Website
- https://www.hiringthing.com
- Company Size
- 11-50 Employees
Industry
Tech
SaaS
Languages Supported
English
Product Type
Human Resources (HR) Software
Applicant Tracking (ATS) Software
Recruitment Software
Talent Management Software
HiringThing Pricing
HiringThing ROI & Value For Money
4.3/5
HiringThing has a value for money and ROI score of 4.3 out of 5 stars rated by its users and customers.
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HiringThing Pricing Plans
HiringThing has a pricing structure that accommodates small, medium, and large businesses. Starting from $22/month, HiringThing uses a subscription model and offers the following: Start Plan at $22/month includes up to 2 active jobs., Standard Plan at $75/month includes up to 5 active jobs., and Evolve Plan at $135/month includes up to 10 active jobs..
Who Uses HiringThing?
Small Businesses
Medium Businesses
Large Enterprises
HiringThing Customer Service
5/5
HiringThing has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About HiringThing's Customer Service
Address
100% Remote, Bartonsville, PA 18321
Website
https://www.hiringthing.com
HiringThing's Social Links
HiringThing as an Employer
4.7/5
HiringThing has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
HiringThing scored a 45 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of HiringThing would recommend the brand to a friend. ENPS measures how likely HiringThing employees would recommend working at HiringThing to a friend.
Net Promoter Score
45
NPS Score
| 62% | Promoters |
|---|---|
| 21% | Passive |
| 17% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
