21
NPS
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Hogarth Worldwide
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About Hogarth Worldwide's Brand
Hogarth is a marketing implementation agency.
Brand at a Glance
66%
Customer Loyalty
3.3/5
Product Quality
4/5
Pricing
3.8/5
Customer Service
Hogarth Worldwide CMO
Hogarth Worldwide NPS
Hogarth Worldwide's Net Promoter Score (NPS) is a 21 with 57% Promoters, 7% Passives, and 36% Detractors. Net Promoter Score tracks whether Hogarth Worldwide's customers would recommend using the product based on a scale of -100 to 100.
Hogarth Worldwide Overall NPS
| 57% | Promoters |
|---|---|
| 7% | Passives |
| 36% | Detractors |
Hogarth Worldwide NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2021 0 | Nov 2021 | 0 |
Mar 2022 33 | Mar 2022 | 33 |
Apr 2022 25 | Apr 2022 | 25 |
Jun 2022 40 | Jun 2022 | 40 |
Aug 2022 49 | Aug 2022 | 49 |
Mar 2023 57 | Mar 2023 | 57 |
Feb 2024 63 | Feb 2024 | 63 |
Mar 2024 44 | Mar 2024 | 44 |
Apr 2024 54 | Apr 2024 | 54 |
Jun 2024 41 | Jun 2024 | 41 |
Feb 2025 30 | Feb 2025 | 30 |
Jul 2025 22 | Jul 2025 | 22 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Hogarth Worldwide NPS by Gender
Female customers rated Hogarth Worldwide's NPS 134 points higher than Male customers.
Male
-34
Hogarth Worldwide's NPS was rated -34 by Male customers on Comparably.
33%
Promoters
0%
Passives
67%
Detractors
Female
100
Hogarth Worldwide's NPS was rated 100 by Female customers on Comparably.
100%
Promoters
0%
Passives
0%
Detractors
Hogarth Worldwide NPS by Ethnicity
Hogarth Worldwide's NPS was rated 34 points by Asian or Pacific Islander customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 34 | Asian or Pacific Islander | 34 |
Hogarth Worldwide NPS by Usage
Hogarth Worldwide's NPS was rated 0 points by customers who have used Hogarth Worldwide's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 0 | Less than 1 Year | 0 |
Hogarth Worldwide Customer Reviews
Out of the 2 Hogarth Worldwide customer reviews 2 were positive and 0 were constructive. Hogarth Worldwide customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Hogarth Worldwide Customer Loyalty
66%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
66% of Hogarth Worldwide users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Hogarth Worldwide Customer Loyalty Score by Gender
Female customers rated Hogarth Worldwide's Customer Loyalty score 30% higher than Male customers.
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Male
70%
Yes
Female
100%
Yes
Hogarth Worldwide Customer Loyalty Score by Ethnicity
Hogarth Worldwide's Customer Loyalty score was rated 100% by Asian or Pacific Islander customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Hogarth Worldwide.
100
out of 100
Asian or Pacific Islander
Hogarth Worldwide Customer Loyalty Score by Usage
Hogarth Worldwide's Customer Loyalty score was rated 78% by customers who have used Hogarth Worldwide's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Hogarth Worldwide Product Quality
3.3/5
Hogarth Worldwide has an overall Product Quality score of 3.3 out of 5 stars rated by its users and customers.
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Hogarth Worldwide Product Information
Hogarth Worldwide’s product quality score is a 3.3 out of 5 as rated by its users and customers.
- Website
- http://www.hogarthww.com/
- Company Size
- 501-1,000 Employees
Industry
Tech
AdTech
Business Services
Content
Media
Sports & Entertainment
Quick Insights into Hogarth Worldwide Product Quality
Hogarth Worldwide's Product Quality score was rated highest by Female customers, and rated lowest by Male customers.
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Ranked Hogarth Worldwide Product Quality the Highest
Ranked Hogarth Worldwide Product Quality the Lowest
Hogarth Worldwide Product Quality Score by Gender
Female customers rated Hogarth Worldwide's Product Quality score 2 stars higher than Male customers.
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Male
2.6/5
Female
4.6/5
Hogarth Worldwide Product Quality Score by Ethnicity
Hogarth Worldwide's Product Quality score was rated 3.8 stars by Asian or Pacific Islander customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Hogarth Worldwide.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 3.8 | Asian or Pacific Islander | 3.8 |
Hogarth Worldwide Product Quality Score by Usage
Hogarth Worldwide's Product Quality score was rated 3 stars by customers who have used Hogarth Worldwide's products/services for Less than 1 Year.
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Hogarth Worldwide Pricing
Hogarth Worldwide ROI & Value For Money
4/5
Hogarth Worldwide has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Quick Insights into Hogarth Worldwide ROI
Hogarth Worldwide's ROI score was rated highest by Female customers, and rated lowest by Male customers.
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Ranked Hogarth Worldwide ROI the Highest
Ranked Hogarth Worldwide ROI the Lowest
Hogarth Worldwide ROI Score by Gender
Female customers rated Hogarth Worldwide's ROI score 0.8 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Hogarth Worldwide.
Male
4/5
Female
4.8/5
Hogarth Worldwide ROI Score by Ethnicity
Hogarth Worldwide's ROI score was rated 4.1 stars by Asian or Pacific Islander customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Hogarth Worldwide.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 4.1 | Asian or Pacific Islander | 4.1 |
Hogarth Worldwide ROI Score by Usage
Hogarth Worldwide's ROI score was rated 4.1 stars by customers who have used Hogarth Worldwide's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Hogarth Worldwide Customer Satisfaction (CSAT)
Hogarth Worldwide Customer Satisfaction (CSAT) Score
78 / 100
Hogarth Worldwide has an overall Customer Satisfaction score of 78 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
67%
Satisfied
11%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
0%
Very Dissatisfied
11%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Hogarth Worldwide Customer Satisfaction
Hogarth Worldwide's Customer Satisfaction score was rated highest by Female customers, and rated lowest by Male customers.
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Ranked Hogarth Worldwide Customer Satisfaction the Highest
Ranked Hogarth Worldwide Customer Satisfaction the Lowest
Hogarth Worldwide Customer Satisfaction Score by Gender
Female customers rated Hogarth Worldwide's Customer Satisfaction score 33 points higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Hogarth Worldwide.
67 / 100
MaleVery Satisfied | 67% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 33% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
100 / 100
FemaleVery Satisfied | 100% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Hogarth Worldwide Customer Satisfaction Score by Ethnicity
CSAT according to Asian or Pacific Islander
Hogarth Worldwide's Customer Satisfaction (CSAT) score was rated 67% according to Asian or Pacific Islander users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Hogarth Worldwide.
67 / 100
Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
0%
Hogarth Worldwide Customer Satisfaction Score by Usage
Hogarth Worldwide's Customer Satisfaction score was rated 75 points by customers who have used Hogarth Worldwide's products/services for Less than 1 Year.
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Hogarth Worldwide Customer Service
3.8/5
Hogarth Worldwide has an overall Customer Service score of 3.8 out of 5 stars rated by its users and customers.
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About Hogarth Worldwide's Customer Service
Address
London, MN
Website
http://www.hogarthww.com/
Quick Insights into Hogarth Worldwide Customer Service
Hogarth Worldwide's Customer Service score was rated highest by Female customers, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked Hogarth Worldwide's Customer Service score.
Ranked Hogarth Worldwide Customer Service the Highest
Ranked Hogarth Worldwide Customer Service the Lowest
Hogarth Worldwide Customer Service Score by Gender
Female customers rated Hogarth Worldwide's Customer Service score 1.3 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Hogarth Worldwide.
Male
3.5/5
Female
4.8/5
Hogarth Worldwide Customer Service Score by Ethnicity
Hogarth Worldwide's Customer Service score was rated 4.1 stars by Asian or Pacific Islander customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Hogarth Worldwide.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Asian or Pacific Islander 4.1 | Asian or Pacific Islander | 4.1 |
Hogarth Worldwide Customer Service Score by Usage
Hogarth Worldwide's Customer Service score was rated 3.7 stars by customers who have used Hogarth Worldwide's products/services for Less than 1 Year.
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Hogarth Worldwide as an Employer
4.3/5
Hogarth Worldwide has a 4.3/5 stars for its overall company culture rated by their employees
top
25%
Consumer vs. Employees
Hogarth Worldwide scored a 21 for Net Promoter Score and a 7 for Employee Net Promoter Score. NPS gauges how likely a customer of Hogarth Worldwide would recommend the brand to a friend. ENPS measures how likely Hogarth Worldwide employees would recommend working at Hogarth Worldwide to a friend.
Net Promoter Score
21
NPS Score
| 57% | Promoters |
|---|---|
| 7% | Passive |
| 36% | Detractors |
Employee Net Promoter Score
7
eNPS Score
| 38% | Promoters |
|---|---|
| 31% | Passive |
| 31% | Detractors |
