-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Hollar
Marketing or Exec? Claim Your Free Account
About Hollar's Brand
So. Much. Good. Stuff. Meet Hollar—your destination for thousands of awesome gifts and goods starting at just $2.
Brand at a Glance
10%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Hollar NPS
Hollar's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Hollar's customers would recommend using the product based on a scale of -100 to 100.
Hollar Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Hollar NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2022 -100 | Aug 2022 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Hollar Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Hollar users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Hollar Product Quality
5/5
Hollar has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Hollar's overall Product Quality score rated by its users and customers.
Hollar Product Information
Hollar’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://www.hollar.com
- Company Size
- 51-200 Employees
Industry
Tech
Ecommerce and Marketplaces
Hardware and Devices
Marketplaces
Hollar Pricing
Hollar ROI & Value For Money
5/5
Hollar has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Hollar's overall ROI score rated by its users and customers.
Hollar Customer Service
5/5
Hollar has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Hollar's overall Customer Service score rated by its users and customers.
About Hollar's Customer Service
Address
2800 28th Street, Suite 306, Santa Monica, CA 90405
Website
https://www.hollar.com
Hollar as an Employer
3.0/5
Hollar has a 3.0/5 stars for its overall company culture rated by their employees
bottom
10%
Consumer vs. Employees
Hollar scored a -100 for Net Promoter Score and a 25 for Employee Net Promoter Score. NPS gauges how likely a customer of Hollar would recommend the brand to a friend. ENPS measures how likely Hollar employees would recommend working at Hollar to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
25
eNPS Score
| 50% | Promoters |
|---|---|
| 25% | Passive |
| 25% | Detractors |
