100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Housejoy
Marketing or Exec? Claim Your Free Account
About Housejoy's Brand
Developer of an online service provider platform designed to hire local services and get quotations for household chores. The company's online service provider platform allows homeowners to browse and book service providers that come to their homes, including electricians, plumbers, home cleaning, beauty and computer repair, enabling consumers to face lesser difficulties when it comes to the quality and pricing of household works getting done.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4/5
Pricing
4/5
Customer Service
Housejoy NPS
Housejoy's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Housejoy's customers would recommend using the product based on a scale of -100 to 100.
Housejoy Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Housejoy NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2025 100 | Apr 2025 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Housejoy Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Housejoy users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Housejoy Product Quality
5/5
Housejoy has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Housejoy's overall Product Quality score rated by its users and customers.
Housejoy Product Information
Housejoy’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- www.housejoy.in
- Company Size
- 501-1,000 Employees
Housejoy Pricing
Housejoy ROI & Value For Money
4/5
Housejoy has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Housejoy's overall ROI score rated by its users and customers.
Housejoy Customer Satisfaction (CSAT)
Housejoy Customer Satisfaction (CSAT) Score
100 / 100
Housejoy has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Housejoy Customer Service
4/5
Housejoy has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Housejoy's overall Customer Service score rated by its users and customers.
About Housejoy's Customer Service
Address
SM towers, Suite 261, Bengaluru, 560071
Website
www.housejoy.in
Phone Number
6
