100
NPS
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Brand Page
Human IT
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About Human IT's Brand
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Human IT NPS
Human IT's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Human IT's customers would recommend using the product based on a scale of -100 to 100.
Human IT Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Human IT NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 100 | Aug 2020 | 100 |
Sep 2025 100 | Sep 2025 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Human IT Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Human IT users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Human IT Product Quality
4/5
Human IT has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Human IT's overall Product Quality score rated by its users and customers.
Human IT Product Information
Human IT’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://human.it
- Company Size
- 51-200 Employees
Industry
Education
Human IT Pricing
Human IT ROI & Value For Money
1.5/5
Human IT has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Human IT Customer Service
1.5/5
Human IT has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Human IT's Customer Service
Website
http://human.it
Human IT as an Employer
3.4/5
Human IT has a 3.4/5 stars for its overall company culture rated by their employees
bottom
40%
Consumer vs. Employees
Human IT scored a 100 for Net Promoter Score and a 34 for Employee Net Promoter Score. NPS gauges how likely a customer of Human IT would recommend the brand to a friend. ENPS measures how likely Human IT employees would recommend working at Human IT to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
34
eNPS Score
| 67% | Promoters |
|---|---|
| 0% | Passive |
| 33% | Detractors |
