-50
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Hunt Club
Marketing or Exec? Claim Your Free Account
About Hunt Club's Brand
Hunt Club was founded in 2014 with a simple premise: the best recruiters in the world have amazing networks they’ve built, curated and nurtured for years. We harness these networks by leveraging the power of technology at scale.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
2/5
Pricing
2/5
Customer Service
Hunt Club NPS
Hunt Club's Net Promoter Score (NPS) is a -50 with 0% Promoters, 50% Passives, and 50% Detractors. Net Promoter Score tracks whether Hunt Club's customers would recommend using the product based on a scale of -100 to 100.
Hunt Club Overall NPS
| 0% | Promoters |
|---|---|
| 50% | Passives |
| 50% | Detractors |
Hunt Club NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2022 -100 | Jun 2022 | -100 |
Mar 2023 -50 | Mar 2023 | -50 |
Feb 2024 -33 | Feb 2024 | -33 |
Mar 2025 -50 | Mar 2025 | -50 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Hunt Club Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Hunt Club users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Hunt Club Product Quality
1.5/5
Hunt Club has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Hunt Club's overall Product Quality score rated by its users and customers.
Hunt Club Product Information
Hunt Club’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.huntclub.com
- Company Size
- 11-50 Employees
Hunt Club Pricing
Hunt Club ROI & Value For Money
2/5
Hunt Club has a value for money and ROI score of 2 out of 5 stars rated by its users and customers.
Sign Up to unlock Hunt Club's overall ROI score rated by its users and customers.
Hunt Club Customer Satisfaction (CSAT)
Hunt Club Customer Satisfaction (CSAT) Score
50 / 100
Hunt Club has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
50%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Hunt Club Customer Service
2/5
Hunt Club has an overall Customer Service score of 2 out of 5 stars rated by its users and customers.
Sign Up to unlock Hunt Club's overall Customer Service score rated by its users and customers.
About Hunt Club's Customer Service
Address
405 W Superior St, Chicago, IL 60654
Website
http://www.huntclub.com
Phone Number
7083732084
Hunt Club as an Employer
4.5/5
Hunt Club has a 4.5/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Hunt Club scored a -50 for Net Promoter Score and a 65 for Employee Net Promoter Score. NPS gauges how likely a customer of Hunt Club would recommend the brand to a friend. ENPS measures how likely Hunt Club employees would recommend working at Hunt Club to a friend.
Net Promoter Score
-50
NPS Score
| 0% | Promoters |
|---|---|
| 50% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
65
eNPS Score
| 79% | Promoters |
|---|---|
| 7% | Passive |
| 14% | Detractors |
