0
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Huntsman Corporation
Marketing or Exec? Claim Your Free Account
About Huntsman Corporation's Brand
Huntsman is a global manufacturer and marketer of differentiated chemicals.
Brand at a Glance
57%
Customer Loyalty
3.3/5
Product Quality
3.4/5
Pricing
3.4/5
Customer Service
Huntsman Corporation NPS
Huntsman Corporation's Net Promoter Score (NPS) is a 0 with 45% Promoters, 10% Passives, and 45% Detractors. Net Promoter Score tracks whether Huntsman Corporation's customers would recommend using the product based on a scale of -100 to 100.
Huntsman Corporation Overall NPS
| 45% | Promoters |
|---|---|
| 10% | Passives |
| 45% | Detractors |
Huntsman Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2022 -20 | Jul 2022 | -20 |
Aug 2022 -29 | Aug 2022 | -29 |
Jan 2023 0 | Jan 2023 | 0 |
Feb 2023 10 | Feb 2023 | 10 |
Mar 2023 9 | Mar 2023 | 9 |
Oct 2023 8 | Oct 2023 | 8 |
Apr 2024 -1 | Apr 2024 | -1 |
Jul 2024 0 | Jul 2024 | 0 |
Oct 2024 -5 | Oct 2024 | -5 |
Jan 2025 -10 | Jan 2025 | -10 |
Mar 2025 -6 | Mar 2025 | -6 |
Jul 2025 0 | Jul 2025 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Huntsman Corporation NPS by Gender
Female customers rated Huntsman Corporation's NPS 40 points higher than Male customers.
Male
-100
Huntsman Corporation's NPS was rated -100 by Male customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Female
-60
Huntsman Corporation's NPS was rated -60 by Female customers on Comparably.
20%
Promoters
0%
Passives
80%
Detractors
Huntsman Corporation NPS by Ethnicity
Huntsman Corporation's NPS was rated -100 points by Other customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Other -100 | Other | -100 |
Huntsman Corporation Customer Reviews
Out of the 3 Huntsman Corporation customer reviews 0 were positive and 3 were constructive. Huntsman Corporation customer reviews reflect that all customers expect a better service or product from the company and believe there is room for improvement.
Huntsman Corporation Customer Loyalty
57%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
57% of Huntsman Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Huntsman Corporation Customer Loyalty Score by Gender
Female customers rated Huntsman Corporation's Customer Loyalty score 42% higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Huntsman Corporation.
Male
40%
Yes
Female
82%
Yes
Huntsman Corporation Customer Loyalty Score by Ethnicity
Huntsman Corporation's Customer Loyalty score was rated 70% by Other customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Huntsman Corporation.
70
out of 100
Other
Huntsman Corporation Customer Loyalty Score by Industry
Huntsman Corporation's Customer Loyalty score was rated 70% by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Huntsman Corporation Product Quality
3.3/5
Huntsman Corporation has an overall Product Quality score of 3.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Huntsman Corporation's overall Product Quality score rated by its users and customers.
Huntsman Corporation Product Information
Huntsman Corporation’s product quality score is a 3.3 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated Huntsman Corporation's product the highest.
- Company Size
- 10,000+ Employees
Industry
Tech
Hardware and Devices
Quick Insights into Huntsman Corporation Product Quality
Huntsman Corporation's Product Quality score was rated highest by Female customers, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked Huntsman Corporation's Product Quality.
Ranked Huntsman Corporation Product Quality the Highest
Ranked Huntsman Corporation Product Quality the Lowest
Huntsman Corporation Product Quality Score by Gender
Female customers rated Huntsman Corporation's Product Quality score 0.9 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Huntsman Corporation.
Male
2/5
Female
2.9/5
Huntsman Corporation Product Quality Score by Ethnicity
Huntsman Corporation's Product Quality score was rated 1.5 stars by Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Huntsman Corporation.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Other 1.5 | Other | 1.5 |
Huntsman Corporation Product Quality Score by Industry
Huntsman Corporation's Product Quality score was rated 2.8 stars by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Huntsman Corporation Pricing
Huntsman Corporation ROI & Value For Money
3.4/5
Huntsman Corporation has a value for money and ROI score of 3.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Huntsman Corporation's overall ROI score rated by its users and customers.
Huntsman Corporation Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry.
Quick Insights into Huntsman Corporation ROI
Huntsman Corporation's ROI score was rated highest by Female customers, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked Huntsman Corporation's ROI score.
Ranked Huntsman Corporation ROI the Highest
Ranked Huntsman Corporation ROI the Lowest
Huntsman Corporation ROI Score by Gender
Female customers rated Huntsman Corporation's ROI score 1 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Huntsman Corporation.
Male
2/5
Female
3/5
Huntsman Corporation ROI Score by Ethnicity
Huntsman Corporation's ROI score was rated 1.5 stars by Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Huntsman Corporation.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Other 1.5 | Other | 1.5 |
Huntsman Corporation ROI Score by Industry
Huntsman Corporation's ROI score was rated 2.5 stars by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Huntsman Corporation Customer Satisfaction (CSAT)
Huntsman Corporation Customer Satisfaction (CSAT) Score
61 / 100
Huntsman Corporation has an overall Customer Satisfaction score of 61 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
39%
Satisfied
22%
Neither Satisfied nor Dissatisfied
22%
Dissatisfied
11%
Very Dissatisfied
6%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Huntsman Corporation Customer Satisfaction
Huntsman Corporation's Customer Satisfaction score was rated highest by customers from the Accounting industry, and rated lowest by Female customers.
Sign Up to unlock insights into how customers have ranked Huntsman Corporation's Customer Satisfaction.
Ranked Huntsman Corporation Customer Satisfaction the Highest
Ranked Huntsman Corporation Customer Satisfaction the Lowest
Huntsman Corporation Customer Satisfaction Score by Gender
Male customers rated Huntsman Corporation's Customer Satisfaction score 13 points higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Huntsman Corporation.
33 / 100
MaleVery Satisfied | 33% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 67% | |
Very Dissatisfied | 0% |
20 / 100
FemaleVery Satisfied | 20% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 60% | |
Dissatisfied | 0% | |
Very Dissatisfied | 20% |
Huntsman Corporation Customer Satisfaction Score by Ethnicity
CSAT according to Other
Huntsman Corporation's Customer Satisfaction (CSAT) score was rated 0% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Huntsman Corporation.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
34%
Very Dissatisfied
33%
Huntsman Corporation Customer Satisfaction Score by Industry
Huntsman Corporation's Customer Satisfaction score was rated 33 points by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Huntsman Corporation Customer Satisfaction Score by Industry",
"text": "Huntsman Corporation's Customer Satisfaction score was rated 33 points by Accounting industry customers.",
"bars": [
{
"label": "Accounting",
"groupId": 495,
"score": 33,
"stars": 0,
"csatScore": 33,
"text": "Huntsman Corporation's Customer Satisfaction score is rated by Accounting customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 33
}
]
}Huntsman Corporation Customer Service
3.4/5
Huntsman Corporation has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Huntsman Corporation's overall Customer Service score rated by its users and customers.
About Huntsman Corporation's Customer Service
Address
Houston, TX
Website
http://www.huntsman.com/corporate/a/home
Phone Number
801-584-5700
Quick Insights into Huntsman Corporation Customer Service
Huntsman Corporation's Customer Service score was rated highest by Female customers, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked Huntsman Corporation's Customer Service score.
Ranked Huntsman Corporation Customer Service the Highest
Ranked Huntsman Corporation Customer Service the Lowest
Huntsman Corporation Customer Service Score by Gender
Female customers rated Huntsman Corporation's Customer Service score 1.1 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Huntsman Corporation.
Male
2/5
Female
3.1/5
Huntsman Corporation Customer Service Score by Ethnicity
Huntsman Corporation's Customer Service score was rated 1.6 stars by Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Huntsman Corporation.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Other 1.6 | Other | 1.6 |
Huntsman Corporation Customer Service Score by Industry
Huntsman Corporation's Customer Service score was rated 2.8 stars by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Huntsman Corporation as an Employer
3.0/5
Huntsman Corporation has a 3.0/5 stars for its overall company culture rated by their employees
bottom
20%
CEO of Huntsman Corporation
In the Bottom 20% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Huntsman Corporation scored a 0 for Net Promoter Score and a -30 for Employee Net Promoter Score. NPS gauges how likely a customer of Huntsman Corporation would recommend the brand to a friend. ENPS measures how likely Huntsman Corporation employees would recommend working at Huntsman Corporation to a friend.
Net Promoter Score
0
NPS Score
| 45% | Promoters |
|---|---|
| 10% | Passive |
| 45% | Detractors |
Employee Net Promoter Score
-30
eNPS Score
| 30% | Promoters |
|---|---|
| 10% | Passive |
| 60% | Detractors |
