2
NPS
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Hy-vee
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About Hy-vee's Brand
Brand at a Glance
78%
Customer Loyalty
3.5/5
Product Quality
3.2/5
Pricing
3.5/5
Customer Service
Hy-vee NPS
Hy-vee's Net Promoter Score (NPS) is a 2 with 42% Promoters, 18% Passives, and 40% Detractors. Net Promoter Score tracks whether Hy-vee's customers would recommend using the product based on a scale of -100 to 100.
Hy-vee Overall NPS
| 42% | Promoters |
|---|---|
| 18% | Passives |
| 40% | Detractors |
Hy-vee NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2025 4 | Jan 2025 | 4 |
Feb 2025 4 | Feb 2025 | 4 |
Mar 2025 2 | Mar 2025 | 2 |
Apr 2025 2 | Apr 2025 | 2 |
May 2025 4 | May 2025 | 4 |
Jun 2025 4 | Jun 2025 | 4 |
Jul 2025 5 | Jul 2025 | 5 |
Aug 2025 4 | Aug 2025 | 4 |
Sep 2025 2 | Sep 2025 | 2 |
Oct 2025 2 | Oct 2025 | 2 |
Nov 2025 2 | Nov 2025 | 2 |
Jan 2026 2 | Jan 2026 | 2 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Hy-vee NPS by Gender
Male customers rated Hy-vee's NPS 9 points higher than Female customers.
Male
4
Hy-vee's NPS was rated 4 by Male customers on Comparably.
44%
Promoters
16%
Passives
40%
Detractors
Female
-5
Hy-vee's NPS was rated -5 by Female customers on Comparably.
38%
Promoters
19%
Passives
43%
Detractors
Hy-vee NPS by Ethnicity
Hy-vee's NPS was rated the highest by African American/Black customers, and the lowest by Hispanic or Latino customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3 | Caucasian | 3 |
Hispanic or Latino -60 | Hispanic or Latino | -60 |
African American/Black 36 | African American/Black | 36 |
Asian or Pacific Islander 0 | Asian or Pacific Islander | 0 |
Other -23 | Other | -23 |
Hy-vee NPS by Age
Hy-vee's NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 26-30.
Hy-vee NPS by Usage
Hy-vee's NPS was rated the highest by customers who have used Hy-vee's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 28 | Less than 1 Year | 28 |
1 to 2 Years -20 | 1 to 2 Years | -20 |
2 to 5 Years 15 | 2 to 5 Years | 15 |
5 to 10 Years -1 | 5 to 10 Years | -1 |
Over 10 Years -4 | Over 10 Years | -4 |
Hy-vee Customer Reviews
Out of the 33 Hy-vee customer reviews 18 were positive and 15 were constructive. Hy-vee customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
Hy-vee Customer Loyalty
78%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
78% of Hy-vee users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Hy-vee Customer Loyalty Score by Gender
Female customers rated Hy-vee's Customer Loyalty score 1% higher than Male customers.
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Male
79%
Yes
Female
80%
Yes
Hy-vee Customer Loyalty Score by Ethnicity
Hy-vee's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Hispanic or Latino customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Hy-vee.
78
out of 100
Caucasian
64
out of 100
Hispanic or Latino
78
out of 100
African American/Black
85
out of 100
Asian or Pacific Islander
85
out of 100
Other
Hy-vee Customer Loyalty Score by Age
Hy-vee's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 93% | 18-25 | 93% |
26-30 66% | 26-30 | 66% |
31-35 100% | 31-35 | 100% |
36-40 68% | 36-40 | 68% |
41-45 86% | 41-45 | 86% |
46-50 79% | 46-50 | 79% |
51-55 67% | 51-55 | 67% |
56-60 70% | 56-60 | 70% |
61-65 63% | 61-65 | 63% |
66+ 91% | 66+ | 91% |
Hy-vee Customer Loyalty Score by Usage
Hy-vee's Customer Loyalty score was rated the highest by customers who have used Hy-vee's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Hy-vee Customer Loyalty Score by Industry
Hy-vee's Customer Loyalty score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Marketing, Advertising and Research industry customers.
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Hy-vee Product Quality
3.5/5
Hy-vee has an overall Product Quality score of 3.5 out of 5 stars rated by its users and customers.
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Hy-vee Product Information
Hy-vee’s product quality score is a 3.5 out of 5 as rated by its users and customers. Reviewers from the Manufacturing and Machinery industry rated Hy-vee's product the highest. Reviewers from the Tech industry rated Hy-vee the lowest at 3.9.
- Website
- http://hy-vee.com
- Company Size
- 10,000+ Employees
Quick Insights into Hy-vee Product Quality
Hy-vee's Product Quality score was rated highest by customers ages 31-35, and rated lowest by customers from the Transportation industry.
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Ranked Hy-vee Product Quality the Highest
Ranked Hy-vee Product Quality the Lowest
Hy-vee Product Quality Score by Gender
Hy-vee's Product Quality score was rated 3.5 by both Female and Male customers on Comparably.
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Male
3.5/5
Female
3.5/5
Hy-vee Product Quality Score by Ethnicity
Hy-vee's Product Quality score was rated the highest by African American/Black customers, and the lowest by Hispanic or Latino customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Hy-vee.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.5 | Caucasian | 3.5 |
Hispanic or Latino 2.4 | Hispanic or Latino | 2.4 |
African American/Black 4.4 | African American/Black | 4.4 |
Asian or Pacific Islander 3.6 | Asian or Pacific Islander | 3.6 |
Other 3.4 | Other | 3.4 |
Hy-vee Product Quality Score by Age
Hy-vee's Product Quality score was rated the highest by customers ages 31-35, and the lowest by customers ages 26-30.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Hy-vee.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 4.2 | 18-25 | 4.2 |
26-30 3 | 26-30 | 3 |
31-35 4.9 | 31-35 | 4.9 |
36-40 3.4 | 36-40 | 3.4 |
41-45 3.1 | 41-45 | 3.1 |
46-50 3.9 | 46-50 | 3.9 |
51-55 3.6 | 51-55 | 3.6 |
56-60 3.2 | 56-60 | 3.2 |
61-65 3.1 | 61-65 | 3.1 |
66+ 3.3 | 66+ | 3.3 |
Hy-vee Product Quality Score by Usage
Hy-vee's Product Quality score was rated the highest by customers who have used Hy-vee's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.
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Hy-vee Product Quality Score by Industry
Hy-vee's Product Quality score was rated the highest by Manufacturing and Machinery industry customers, and the lowest by Transportation industry customers.
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Hy-vee Pricing
Hy-vee ROI & Value For Money
3.2/5
Hy-vee has a value for money and ROI score of 3.2 out of 5 stars rated by its users and customers.
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Hy-vee Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Manufacturing and Machinery industry. The users from the Banking and Financial Services industry think that they had the lowest ROI from Hy-vee.
Quick Insights into Hy-vee ROI
Hy-vee's ROI score was rated highest by customers ages 31-35, and rated lowest by Hispanic or Latino customers.
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Ranked Hy-vee ROI the Highest
Ranked Hy-vee ROI the Lowest
Hy-vee ROI Score by Gender
Female customers rated Hy-vee's ROI score 0.1 stars higher than Male customers.
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Male
3.1/5
Female
3.2/5
Hy-vee ROI Score by Ethnicity
Hy-vee's ROI score was rated the highest by African American/Black customers, and the lowest by Hispanic or Latino customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Hy-vee.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.2 | Caucasian | 3.2 |
Hispanic or Latino 1.8 | Hispanic or Latino | 1.8 |
African American/Black 3.7 | African American/Black | 3.7 |
Asian or Pacific Islander 3.1 | Asian or Pacific Islander | 3.1 |
Other 3.3 | Other | 3.3 |
Hy-vee ROI Score by Age
Hy-vee's ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 56-60.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Hy-vee.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.8 | 18-25 | 3.8 |
26-30 2.8 | 26-30 | 2.8 |
31-35 4.9 | 31-35 | 4.9 |
36-40 2.9 | 36-40 | 2.9 |
41-45 2.7 | 41-45 | 2.7 |
46-50 3.7 | 46-50 | 3.7 |
51-55 3.4 | 51-55 | 3.4 |
56-60 2.6 | 56-60 | 2.6 |
61-65 2.8 | 61-65 | 2.8 |
66+ 3 | 66+ | 3 |
Hy-vee ROI Score by Usage
Hy-vee's ROI score was rated the highest by customers who have used Hy-vee's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
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Hy-vee ROI Score by Industry
Hy-vee's ROI score was rated the highest by Manufacturing and Machinery industry customers, and the lowest by Banking and Financial Services industry customers.
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Hy-vee Customer Satisfaction (CSAT)
Hy-vee Customer Satisfaction (CSAT) Score
65 / 100
Hy-vee has an overall Customer Satisfaction score of 65 rated by its users and customers.
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Very Satisfied
39%
Satisfied
26%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
12%
Very Dissatisfied
10%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Hy-vee Customer Satisfaction
Hy-vee's Customer Satisfaction score was rated highest by customers ages 31-35, and rated lowest by customers from the Non-Profit industry.
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Ranked Hy-vee Customer Satisfaction the Highest
Ranked Hy-vee Customer Satisfaction the Lowest
Hy-vee Customer Satisfaction Score by Gender
Male customers rated Hy-vee's Customer Satisfaction score 9 points higher than Female customers.
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70 / 100
MaleVery Satisfied | 47% | |
|---|---|---|
Satisfied | 23% | |
Neither Satisfied nor Dissatisfied | 6% | |
Dissatisfied | 11% | |
Very Dissatisfied | 13% |
61 / 100
FemaleVery Satisfied | 34% | |
|---|---|---|
Satisfied | 27% | |
Neither Satisfied nor Dissatisfied | 9% | |
Dissatisfied | 19% | |
Very Dissatisfied | 11% |
Hy-vee Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Hy-vee's Customer Satisfaction (CSAT) score was rated 67% according to Caucasian users and customers.
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67 / 100
Very Satisfied
42%
Satisfied
25%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
13%
Very Dissatisfied
14%
CSAT according to Hispanic or Latino
Hy-vee's Customer Satisfaction (CSAT) score was rated 20% according to Hispanic or Latino users and customers.
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20 / 100
Very Satisfied
0%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
80%
Very Dissatisfied
0%
CSAT according to African American/Black
Hy-vee's Customer Satisfaction (CSAT) score was rated 88% according to African American/Black users and customers.
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88 / 100
Very Satisfied
38%
Satisfied
50%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Asian or Pacific Islander
Hy-vee's Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.
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100 / 100
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Other
Hy-vee's Customer Satisfaction (CSAT) score was rated 63% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Hy-vee.
63 / 100
Very Satisfied
44%
Satisfied
19%
Neither Satisfied nor Dissatisfied
18%
Dissatisfied
13%
Very Dissatisfied
6%
Hy-vee Customer Satisfaction Score by Age
Hy-vee's Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Hy-vee.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 92% | |||||||||||||||
| 26-30 | 63% | |||||||||||||||
| 31-35 | 100% | |||||||||||||||
| 36-40 | 63% | |||||||||||||||
| 41-45 | 58% | |||||||||||||||
| 46-50 | 67% | |||||||||||||||
| 51-55 | 79% | |||||||||||||||
| 56-60 | 54% | |||||||||||||||
| 61-65 | 50% | |||||||||||||||
| 66+ | 56% |
Hy-vee Customer Satisfaction Score by Usage
Hy-vee's Customer Satisfaction score was rated the highest by customers who have used Hy-vee's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.
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Hy-vee Customer Satisfaction Score by Industry
Hy-vee's Customer Satisfaction score was rated the highest by Arts and Entertainment industry customers, and the lowest by Non-Profit industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Hy-vee Customer Satisfaction Score by Industry",
"text": "Hy-vee's Customer Satisfaction score was rated the highest by Arts and Entertainment industry customers, and the lowest by Non-Profit industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 80,
"stars": 0,
"csatScore": 80,
"text": "Hy-vee's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 80
},
{
"label": "Accounting",
"groupId": 495,
"score": 72,
"stars": 0,
"csatScore": 72,
"text": "Hy-vee's Customer Satisfaction score is rated by Accounting customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 72
},
{
"label": "Aerospace and Aviation",
"groupId": 496,
"score": 75,
"stars": 0,
"csatScore": 75,
"text": "Hy-vee's Customer Satisfaction score is rated by Aerospace and Aviation customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 75
},
{
"label": "Architecture and Planning",
"groupId": 498,
"score": 67,
"stars": 0,
"csatScore": 67,
"text": "Hy-vee's Customer Satisfaction score is rated by Architecture and Planning customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 67
},
{
"label": "Arts and Entertainment",
"groupId": 499,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "Hy-vee's Customer Satisfaction score is rated by Arts and Entertainment customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
},
{
"label": "Banking and Financial Services",
"groupId": 501,
"score": 33,
"stars": 0,
"csatScore": 33,
"text": "Hy-vee's Customer Satisfaction score is rated by Banking and Financial Services customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 33
},
{
"label": "Business and Consumer Services",
"groupId": 504,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "Hy-vee's Customer Satisfaction score is rated by Business and Consumer Services customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
},
{
"label": "Construction",
"groupId": 510,
"score": 80,
"stars": 0,
"csatScore": 80,
"text": "Hy-vee's Customer Satisfaction score is rated by Construction customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 80
},
{
"label": "Consulting",
"groupId": 511,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "Hy-vee's Customer Satisfaction score is rated by Consulting customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
},
{
"label": "Education",
"groupId": 515,
"score": 33,
"stars": 0,
"csatScore": 33,
"text": "Hy-vee's Customer Satisfaction score is rated by Education customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 33
},
{
"label": "Government and Public Policy",
"groupId": 521,
"score": 33,
"stars": 0,
"csatScore": 33,
"text": "Hy-vee's Customer Satisfaction score is rated by Government and Public Policy customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 33
},
{
"label": "Healthcare, Hospitals and Medicine",
"groupId": 522,
"score": 25,
"stars": 0,
"csatScore": 25,
"text": "Hy-vee's Customer Satisfaction score is rated by Healthcare, Hospitals and Medicine customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 25
},
{
"label": "Hospitality",
"groupId": 523,
"score": 75,
"stars": 0,
"csatScore": 75,
"text": "Hy-vee's Customer Satisfaction score is rated by Hospitality customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 75
},
{
"label": "Manufacturing and Machinery",
"groupId": 533,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "Hy-vee's Customer Satisfaction score is rated by Manufacturing and Machinery customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
},
{
"label": "Marketing, Advertising and Research",
"groupId": 535,
"score": 67,
"stars": 0,
"csatScore": 67,
"text": "Hy-vee's Customer Satisfaction score is rated by Marketing, Advertising and Research customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 67
},
{
"label": "Non-Profit",
"groupId": 540,
"score": 20,
"stars": 0,
"csatScore": 20,
"text": "Hy-vee's Customer Satisfaction score is rated by Non-Profit customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 20
},
{
"label": "Retail",
"groupId": 559,
"score": 91,
"stars": 0,
"csatScore": 91,
"text": "Hy-vee's Customer Satisfaction score is rated by Retail customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 91
},
{
"label": "Transportation",
"groupId": 567,
"score": 25,
"stars": 0,
"csatScore": 25,
"text": "Hy-vee's Customer Satisfaction score is rated by Transportation customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 25
}
]
}Hy-vee Customer Service
3.5/5
Hy-vee has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Hy-vee's overall Customer Service score rated by its users and customers.
About Hy-vee's Customer Service
Website
http://hy-vee.com
Quick Insights into Hy-vee Customer Service
Hy-vee's Customer Service score was rated highest by customers ages 31-35, and rated lowest by customers from the Transportation industry.
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Ranked Hy-vee Customer Service the Highest
Ranked Hy-vee Customer Service the Lowest
Hy-vee Customer Service Score by Gender
Hy-vee's Customer Service score was rated 3.4 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Hy-vee.
Male
3.4/5
Female
3.4/5
Hy-vee Customer Service Score by Ethnicity
Hy-vee's Customer Service score was rated the highest by African American/Black customers, and the lowest by Hispanic or Latino customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Hy-vee.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.5 | Caucasian | 3.5 |
Hispanic or Latino 1.7 | Hispanic or Latino | 1.7 |
African American/Black 3.9 | African American/Black | 3.9 |
Asian or Pacific Islander 3.5 | Asian or Pacific Islander | 3.5 |
Other 3.4 | Other | 3.4 |
Hy-vee Customer Service Score by Age
Hy-vee's Customer Service score was rated the highest by customers ages 31-35, and the lowest by customers ages 26-30.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Hy-vee.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 4.1 | 18-25 | 4.1 |
26-30 2.7 | 26-30 | 2.7 |
31-35 4.9 | 31-35 | 4.9 |
36-40 3.2 | 36-40 | 3.2 |
41-45 3.1 | 41-45 | 3.1 |
46-50 3.5 | 46-50 | 3.5 |
51-55 3.9 | 51-55 | 3.9 |
56-60 3.1 | 56-60 | 3.1 |
61-65 2.9 | 61-65 | 2.9 |
66+ 3.2 | 66+ | 3.2 |
Hy-vee Customer Service Score by Usage
Hy-vee's Customer Service score was rated the highest by customers who have used Hy-vee's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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Hy-vee Customer Service Score by Industry
Hy-vee's Customer Service score was rated the highest by Manufacturing and Machinery industry customers, and the lowest by Transportation industry customers.
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Hy-vee as an Employer
Consumer vs. Employees
Hy-vee scored a 2 for Net Promoter Score and a -29 for Employee Net Promoter Score. NPS gauges how likely a customer of Hy-vee would recommend the brand to a friend. ENPS measures how likely Hy-vee employees would recommend working at Hy-vee to a friend.
Net Promoter Score
2
NPS Score
| 42% | Promoters |
|---|---|
| 18% | Passive |
| 40% | Detractors |
Employee Net Promoter Score
-29
eNPS Score
| 25% | Promoters |
|---|---|
| 21% | Passive |
| 54% | Detractors |
