63
NPS
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Brand Page
Hybrent
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About Hybrent's Brand
Hybrent is committed to improving the current state of healthcare by providing groundbreaking technology
Brand at a Glance
4.4/5
Product Quality
4/5
Pricing
5/5
Customer Service
Hybrent NPS
Hybrent's Net Promoter Score (NPS) is a 63 with 78% Promoters, 7% Passives, and 15% Detractors. Net Promoter Score tracks whether Hybrent's customers would recommend using the product based on a scale of -100 to 100.
Hybrent Overall NPS
| 78% | Promoters |
|---|---|
| 7% | Passives |
| 15% | Detractors |
Hybrent NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 62 | Aug 2020 | 62 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Hybrent NPS by Usage
Hybrent's NPS was rated 62 points by customers who have used Hybrent's products/services for 1 to 2 Years, and by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 62 | Less than 1 Year | 62 |
1 to 2 Years 62 | 1 to 2 Years | 62 |
Hybrent Product Quality
4.4/5
Hybrent has an overall Product Quality score of 4.4 out of 5 stars rated by its users and customers.
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Hybrent Product Information
Hybrent serves markets in the United States and Canada. Hybrent supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
Hybrent’s product quality score is a 4.4 out of 5 as rated by its users and customers.
- Website
- http://hybrent.com/
- Company Size
- 51-200 Employees
Industry
Healthcare
Languages Supported
English
Product Type
Procurement Software
Inventory Control Software
Medical Inventory Software
Hybrent Pricing
Hybrent ROI & Value For Money
4/5
Hybrent has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Hybrent Pricing Plans
Hybrent has a pricing structure that accommodates small, medium, and large businesses.
Who Uses Hybrent?
Small Businesses
Medium Businesses
Large Enterprises
Hybrent Customer Service
5/5
Hybrent has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Hybrent's Customer Service
Address
209 E Washington St #4, Bloomington, IL 61701
Website
http://hybrent.com/
Phone Number
3098081324
