-100
NPS
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Iatric Systems
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About Iatric Systems' Brand
Iatric Systems helps healthcare providers achieve success by delivering the most comprehensive healthcare IT integration.
Brand at a Glance
100%
Customer Loyalty
2.5/5
Product Quality
4/5
Pricing
1.5/5
Customer Service
Iatric Systems NPS
Iatric Systems's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Iatric Systems's customers would recommend using the product based on a scale of -100 to 100.
Iatric Systems Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Iatric Systems NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2022 -100 | Feb 2022 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Iatric Systems Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Iatric Systems users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Iatric Systems Product Quality
2.5/5
Iatric Systems has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Iatric Systems' overall Product Quality score rated by its users and customers.
Iatric Systems Product Information
Iatric Systems’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- http://iatric.com
- Company Size
- 201-500 Employees
Industry
Tech
Enterprise
Hardware and Devices
Healthcare
SaaS
Iatric Systems Pricing
Iatric Systems ROI & Value For Money
4/5
Iatric Systems has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Iatric Systems' overall ROI score rated by its users and customers.
Iatric Systems Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
100%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Iatric Systems Customer Service
1.5/5
Iatric Systems has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Iatric Systems' overall Customer Service score rated by its users and customers.
About Iatric Systems's Customer Service
Address
27 Great Pond Drive, Boxford, MA
Website
http://iatric.com
Phone Number
(978)805-4100
Consumer vs. Employees
Iatric Systems scored a -100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Iatric Systems would recommend the brand to a friend. ENPS measures how likely Iatric Systems employees would recommend working at Iatric Systems to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
