-100
NPS
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Icarus Jet
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About Icarus Jet's Brand
Icarus Jet is a jet services firm based in Dallas, TX and London,U.K with the capabilities to handle all of your executive travel needs.
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Icarus Jet NPS
Icarus Jet's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Icarus Jet's customers would recommend using the product based on a scale of -100 to 100.
Icarus Jet Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Icarus Jet NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2022 -100 | Jun 2022 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Icarus Jet Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Icarus Jet users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Icarus Jet Product Quality
1.5/5
Icarus Jet has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Icarus Jet's overall Product Quality score rated by its users and customers.
Icarus Jet Product Information
Icarus Jet’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.icarusjet.com
- Company Size
- 1-10 Employees
Industry
Aerospace and Aviation
Icarus Jet Pricing
Icarus Jet ROI & Value For Money
1.5/5
Icarus Jet has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Icarus Jet Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Icarus Jet Customer Service
1.5/5
Icarus Jet has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Icarus Jet's overall Customer Service score rated by its users and customers.
About Icarus Jet's Customer Service
Address
8321 Lemmon ave, 75209
Website
http://www.icarusjet.com
Phone Number
9723641833
Icarus Jet as an Employer
4.1/5
Icarus Jet has a 4.1/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Icarus Jet scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Icarus Jet would recommend the brand to a friend. ENPS measures how likely Icarus Jet employees would recommend working at Icarus Jet to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
