InboxDollars NPS & Customer Reviews | Comparably
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InboxDollars
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About InboxDollars' Brand

InboxDollars rewards consumers with cash for their everyday online and mobile activities.

Brand at a Glance

85%
Customer Loyalty
2.8/5
Product Quality
2.8/5
Pricing
2.5/5
Customer Service

InboxDollars NPS

InboxDollars's Net Promoter Score (NPS) is a -24 with 30% Promoters, 16% Passives, and 54% Detractors. Net Promoter Score tracks whether InboxDollars's customers would recommend using the product based on a scale of -100 to 100.

InboxDollars Overall NPS

-24
NPS
30%Promoters
16%Passives
54%Detractors
InboxDollars Overall NPS

InboxDollars NPS Trend

-100
-50
0
50
100
Aug 2025
-27
Aug 2025-27
Sep 2025
-27
Sep 2025-27
Oct 2025
-27
Oct 2025-27
Nov 2025
-27
Nov 2025-27
Dec 2025
-27
Dec 2025-27
Feb 2026
-27
Feb 2026-27
Mar 2026
-27
Mar 2026-27
Apr 2026
-27
Apr 2026-27
May 2026
-27
May 2026-27
Jun 2026
-27
Jun 2026-27
Aug 2026
-27
Aug 2026-27
Sep 2026
-25
Sep 2026-25

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

InboxDollars NPS by Gender

Male customers rated InboxDollars's NPS 14 points higher than Female customers.

Male

-17

InboxDollars's NPS was rated -17 by Male customers on Comparably.

33%
Promoters
17%
Passives
50%
Detractors

Female

-31

InboxDollars's NPS was rated -31 by Female customers on Comparably.

25%
Promoters
19%
Passives
56%
Detractors

InboxDollars NPS by Ethnicity

InboxDollars's NPS was rated the highest by Native American customers, and the lowest by Asian or Pacific Islander customers.

-100
-50
0
50
100
Caucasian
-28
Caucasian-28
Hispanic or Latino
-27
Hispanic or Latino-27
African American/Black
-17
African American/Black-17
Asian or Pacific Islander
-39
Asian or Pacific Islander-39
Native American
-14
Native American-14
Other
-15
Other-15

InboxDollars NPS by Age

InboxDollars's NPS was rated the highest by customers ages 56-60, and the lowest by customers ages 66+.

0
20
40
60
80
100
Promoters
34%
Passives
22%
Detractors
44%
18-2534%22%44%
Promoters
33%
Passives
17%
Detractors
50%
26-3033%17%50%
Promoters
34%
Passives
12%
Detractors
54%
31-3534%12%54%
Promoters
23%
Passives
19%
Detractors
58%
36-4023%19%58%
Promoters
32%
Passives
16%
Detractors
52%
41-4532%16%52%
Promoters
27%
Passives
18%
Detractors
55%
46-5027%18%55%
Promoters
11%
Passives
32%
Detractors
57%
51-5511%32%57%
Promoters
30%
Passives
40%
Detractors
30%
56-6030%40%30%
Promoters
23%
Passives
12%
Detractors
65%
61-6523%12%65%
Promoters
21%
Passives
8%
Detractors
71%
66+21%8%71%

InboxDollars NPS by Usage

InboxDollars's NPS was rated the highest by customers who have used InboxDollars's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.

-100
-50
0
50
100
Less than 1 Year
-19
Less than 1 Year-19
1 to 2 Years
-28
1 to 2 Years-28
2 to 5 Years
-44
2 to 5 Years-44
5 to 10 Years
-27
5 to 10 Years-27
Over 10 Years
14
Over 10 Years14

InboxDollars Customer Reviews

Out of the 87 InboxDollars customer reviews 50 were positive and 37 were constructive. InboxDollars customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

What do you value most about this brand?
It's good and a better experience and service to the customer
Posted a month ago
What do you value most about this brand?
They always transparent, their customers comes first.
Posted 18 days ago
What do you value most about this brand?
The a fast, reliable and transparent
Posted a month ago
What do you value most about this brand?
It's a very good brand with good hospitality
Posted a month ago
What do you value most about this brand?
The fact that they pay us

InboxDollars Customer Loyalty

85%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

85% of InboxDollars users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

85
85%
15
15%
InboxDollars Customer Loyalty

InboxDollars Customer Loyalty Score by Gender

Female customers rated InboxDollars's Customer Loyalty score 5% higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of InboxDollars.
Male
85%
Yes
Female
90%
Yes

InboxDollars Customer Loyalty Score by Ethnicity

InboxDollars's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of InboxDollars.
86
out of 100
Caucasian
89
out of 100
Hispanic or Latino
91
out of 100
African American/Black
94
out of 100
Asian or Pacific Islander
87
out of 100
Native American
93
out of 100
Other

InboxDollars Customer Loyalty Score by Age

InboxDollars's Customer Loyalty score was rated the highest by customers ages 61-65, and the lowest by customers ages 26-30.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of InboxDollars.
0
20%
40%
60%
80%
100%
18-25
89%
18-2589%
26-30
84%
26-3084%
31-35
86%
31-3586%
36-40
88%
36-4088%
41-45
87%
41-4587%
46-50
91%
46-5091%
51-55
87%
51-5587%
56-60
91%
56-6091%
61-65
95%
61-6595%
66+
87%
66+87%

InboxDollars Customer Loyalty Score by Usage

InboxDollars's Customer Loyalty score was rated the highest by customers who have used InboxDollars's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.

Less than 1 Year
88%
1 to 2 Years
88%
2 to 5 Years
90%
5 to 10 Years
84%
Over 10 Years
87%

InboxDollars Customer Loyalty Score by Industry

InboxDollars's Customer Loyalty score was rated the highest by Architecture and Planning industry customers, and the lowest by Transportation industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech
80%
Accounting
87%
Aerospace and Aviation
70%
Fashion and Beauty
100%
Architecture and Planning
100%
Arts and Entertainment
49%
Beverage, Wine and Spirits
100%
Business and Consumer Services
100%
Computer Hardware
100%
Construction
89%
Consumer Services
100%
Education
88%
Healthcare, Hospitals and Medicine
95%
Hospitality
100%
Manufacturing and Machinery
82%
Mechanical, Civil or Industrial Engineering
100%
Non-Profit
85%
Professional Services
100%
Real Estate
100%
Restaurants
90%
Retail
75%
Security and Investigations
100%
Transportation
40%
Warehousing
90%

InboxDollars Product Quality

2.8/5

InboxDollars has an overall Product Quality score of 2.8 out of 5 stars rated by its users and customers.

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InboxDollars Product Information

InboxDollars’s product quality score is a 2.8 out of 5 as rated by its users and customers. Reviewers from the Mechanical, Civil or Industrial Engineering industry rated InboxDollars's product the highest. Reviewers from the Fashion and Beauty industry rated InboxDollars the lowest at 3.5.

Website
http://corporate.inboxdollars.com/
Company Size
201-500 Employees

Industry

Tech
Professional Services

Quick Insights into InboxDollars Product Quality

InboxDollars's Product Quality score was rated highest by customers from the Mechanical, Civil or Industrial Engineering industry, and rated lowest by customers from the Transportation industry.

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Ranked InboxDollars Product Quality the Highest

Mechanical, Civil or Industrial Engineering
5
18-25
3.4
Other
3.4

Ranked InboxDollars Product Quality the Lowest

Native American
2.3
66+
2.2
Transportation
1.5

InboxDollars Product Quality Score by Gender

Male customers rated InboxDollars's Product Quality score 0.1 stars higher than Female customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of InboxDollars.

Male

2.9/5

Female

2.8/5

InboxDollars Product Quality Score by Ethnicity

InboxDollars's Product Quality score was rated the highest by Other customers, and the lowest by Native American customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of InboxDollars.
0
1
2
3
4
5
Caucasian
2.7
Caucasian2.7
Hispanic or Latino
2.9
Hispanic or Latino2.9
African American/Black
3
African American/Black3
Asian or Pacific Islander
3.1
Asian or Pacific Islander3.1
Native American
2.3
Native American2.3
Other
3.4
Other3.4

InboxDollars Product Quality Score by Age

InboxDollars's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

Sign Up for Brand Profile PRO to get the full Product Quality by Age data of InboxDollars.
0
1
2
3
4
5
18-25
3.4
18-253.4
26-30
2.9
26-302.9
31-35
2.6
31-352.6
36-40
2.7
36-402.7
41-45
3.1
41-453.1
46-50
2.8
46-502.8
51-55
2.5
51-552.5
56-60
2.8
56-602.8
61-65
2.7
61-652.7
66+
2.2
66+2.2

InboxDollars Product Quality Score by Usage

InboxDollars's Product Quality score was rated the highest by customers who have used InboxDollars's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year
2.9
1 to 2 Years
2.7
2 to 5 Years
2.7
5 to 10 Years
2.8
Over 10 Years
3.3

InboxDollars Product Quality Score by Industry

InboxDollars's Product Quality score was rated the highest by Mechanical, Civil or Industrial Engineering industry customers, and the lowest by Transportation industry customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.

Tech
3.1
Accounting
2.5
Aerospace and Aviation
2.3
Fashion and Beauty
3.5
Architecture and Planning
3.7
Arts and Entertainment
2.6
Beverage, Wine and Spirits
4.1
Business and Consumer Services
3.1
Computer Hardware
3.5
Construction
2.3
Consumer Services
3.3
Education
3
Healthcare, Hospitals and Medicine
2.8
Hospitality
3.1
Manufacturing and Machinery
3.8
Mechanical, Civil or Industrial Engineering
5
Non-Profit
2.4
Professional Services
3.5
Real Estate
3.8
Restaurants
3
Retail
3
Security and Investigations
2.3
Transportation
1.5
Warehousing
2.1

InboxDollars Pricing

InboxDollars ROI & Value For Money

2.8/5

InboxDollars has a value for money and ROI score of 2.8 out of 5 stars rated by its users and customers.

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InboxDollars Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Mechanical, Civil or Industrial Engineering industry. The users from the Business and Consumer Services industry think that they had the lowest ROI from InboxDollars.

Quick Insights into InboxDollars ROI

InboxDollars's ROI score was rated highest by customers from the Mechanical, Civil or Industrial Engineering industry, and rated lowest by customers from the Transportation industry.

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Ranked InboxDollars ROI the Highest

Mechanical, Civil or Industrial Engineering
4.6
Over 10 Years
3.3
Other
3.2

Ranked InboxDollars ROI the Lowest

66+
2.4
Hispanic or Latino
2.3
Transportation
1.5

InboxDollars ROI Score by Gender

Male customers rated InboxDollars's ROI score 0.1 stars higher than Female customers.

Sign Up for Brand Profile PRO to get the full ROI by Gender data of InboxDollars.

Male

2.8/5

Female

2.7/5

InboxDollars ROI Score by Ethnicity

InboxDollars's ROI score was rated the highest by Other customers, and the lowest by Hispanic or Latino customers.

Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of InboxDollars.
0
1
2
3
4
5
Caucasian
2.7
Caucasian2.7
Hispanic or Latino
2.3
Hispanic or Latino2.3
African American/Black
3
African American/Black3
Asian or Pacific Islander
2.9
Asian or Pacific Islander2.9
Native American
2.7
Native American2.7
Other
3.2
Other3.2

InboxDollars ROI Score by Age

InboxDollars's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

Sign Up for Brand Profile PRO to get the full ROI by Age data of InboxDollars.
0
1
2
3
4
5
18-25
3
18-253
26-30
2.9
26-302.9
31-35
2.8
31-352.8
36-40
2.7
36-402.7
41-45
2.7
41-452.7
46-50
2.8
46-502.8
51-55
2.6
51-552.6
56-60
2.9
56-602.9
61-65
2.4
61-652.4
66+
2.4
66+2.4

InboxDollars ROI Score by Usage

InboxDollars's ROI score was rated the highest by customers who have used InboxDollars's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year
2.8
1 to 2 Years
2.7
2 to 5 Years
2.7
5 to 10 Years
2.6
Over 10 Years
3.3

InboxDollars ROI Score by Industry

InboxDollars's ROI score was rated the highest by Mechanical, Civil or Industrial Engineering industry customers, and the lowest by Transportation industry customers.

Sign Up for Brand Profile PRO to get the full ROI by Industry data.

Tech
3.1
Accounting
2.9
Aerospace and Aviation
3.6
Fashion and Beauty
3.3
Architecture and Planning
2.6
Arts and Entertainment
2.3
Beverage, Wine and Spirits
4.1
Business and Consumer Services
1.5
Computer Hardware
2.7
Construction
2.4
Consumer Services
3.3
Education
2.4
Healthcare, Hospitals and Medicine
2.8
Hospitality
3
Manufacturing and Machinery
2.4
Mechanical, Civil or Industrial Engineering
4.6
Non-Profit
2.6
Professional Services
3.2
Real Estate
4
Restaurants
2.6
Retail
2.6
Security and Investigations
2.5
Transportation
1.5
Warehousing
2.3

InboxDollars Customer Satisfaction (CSAT)

InboxDollars Customer Satisfaction (CSAT) Score

39 / 100

InboxDollars has an overall Customer Satisfaction score of 39 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied19%
Satisfied20%
Neither Satisfied nor Dissatisfied23%
Dissatisfied19%
Very Dissatisfied19%
Very Satisfied
19%
Satisfied
20%
Neither Satisfied nor Dissatisfied
23%
Dissatisfied
19%
Very Dissatisfied
19%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into InboxDollars Customer Satisfaction

InboxDollars's Customer Satisfaction score was rated highest by customers from the Mechanical, Civil or Industrial Engineering industry, and rated lowest by customers from the Warehousing industry.

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Ranked InboxDollars Customer Satisfaction the Highest

Mechanical, Civil or Industrial Engineering
100%
18-25
56%
Asian or Pacific Islander
53%

Ranked InboxDollars Customer Satisfaction the Lowest

Native American
33%
66+
23%
Warehousing
0%

InboxDollars Customer Satisfaction Score by Gender

Male customers rated InboxDollars's Customer Satisfaction score 4 points higher than Female customers.

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44 / 100
Male
Very Satisfied
23%
Satisfied
21%
Neither Satisfied nor Dissatisfied
19%
Dissatisfied
16%
Very Dissatisfied
21%
40 / 100
Female
Very Satisfied
17%
Satisfied
23%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
17%
Very Dissatisfied
18%

InboxDollars Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

InboxDollars' Customer Satisfaction (CSAT) score was rated 38% according to Caucasian users and customers.

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38 / 100
Very Satisfied12%
Satisfied26%
Neither Satisfied nor Dissatisfied26%
Dissatisfied19%
Very Dissatisfied17%
Very Satisfied
12%
Satisfied
26%
Neither Satisfied nor Dissatisfied
26%
Dissatisfied
19%
Very Dissatisfied
17%

CSAT according to Hispanic or Latino

InboxDollars' Customer Satisfaction (CSAT) score was rated 41% according to Hispanic or Latino users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of InboxDollars.
41 / 100
Very Satisfied23%
Satisfied18%
Neither Satisfied nor Dissatisfied15%
Dissatisfied12%
Very Dissatisfied32%
Very Satisfied
23%
Satisfied
18%
Neither Satisfied nor Dissatisfied
15%
Dissatisfied
12%
Very Dissatisfied
32%

CSAT according to African American/Black

InboxDollars' Customer Satisfaction (CSAT) score was rated 47% according to African American/Black users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of InboxDollars.
47 / 100
Very Satisfied34%
Satisfied13%
Neither Satisfied nor Dissatisfied15%
Dissatisfied16%
Very Dissatisfied22%
Very Satisfied
34%
Satisfied
13%
Neither Satisfied nor Dissatisfied
15%
Dissatisfied
16%
Very Dissatisfied
22%

CSAT according to Asian or Pacific Islander

InboxDollars' Customer Satisfaction (CSAT) score was rated 53% according to Asian or Pacific Islander users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of InboxDollars.
53 / 100
Very Satisfied26%
Satisfied27%
Neither Satisfied nor Dissatisfied20%
Dissatisfied7%
Very Dissatisfied20%
Very Satisfied
26%
Satisfied
27%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
7%
Very Dissatisfied
20%

CSAT according to Native American

InboxDollars' Customer Satisfaction (CSAT) score was rated 33% according to Native American users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of InboxDollars.
33 / 100
Very Satisfied0%
Satisfied33%
Neither Satisfied nor Dissatisfied33%
Dissatisfied17%
Very Dissatisfied17%
Very Satisfied
0%
Satisfied
33%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
17%
Very Dissatisfied
17%

CSAT according to Other

InboxDollars' Customer Satisfaction (CSAT) score was rated 53% according to Other users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of InboxDollars.
53 / 100
Very Satisfied38%
Satisfied15%
Neither Satisfied nor Dissatisfied23%
Dissatisfied12%
Very Dissatisfied12%
Very Satisfied
38%
Satisfied
15%
Neither Satisfied nor Dissatisfied
23%
Dissatisfied
12%
Very Dissatisfied
12%

InboxDollars Customer Satisfaction Score by Age

InboxDollars's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of InboxDollars.
0
20
40
60
80
100
18-25 CSAT Score
56%
Very Satisfied
22%
Satisfied
34%
Neither Satisfied nor Dissatisfied
22%
Dissatisfied
11%
Very Dissatisfied
11%
18-2556%
26-30 CSAT Score
42%
Very Satisfied
28%
Satisfied
14%
Neither Satisfied nor Dissatisfied
23%
Dissatisfied
19%
Very Dissatisfied
16%
26-3042%
31-35 CSAT Score
36%
Very Satisfied
17%
Satisfied
19%
Neither Satisfied nor Dissatisfied
26%
Dissatisfied
22%
Very Dissatisfied
16%
31-3536%
36-40 CSAT Score
43%
Very Satisfied
21%
Satisfied
22%
Neither Satisfied nor Dissatisfied
21%
Dissatisfied
21%
Very Dissatisfied
15%
36-4043%
41-45 CSAT Score
43%
Very Satisfied
15%
Satisfied
28%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
15%
Very Dissatisfied
22%
41-4543%
46-50 CSAT Score
44%
Very Satisfied
21%
Satisfied
23%
Neither Satisfied nor Dissatisfied
15%
Dissatisfied
13%
Very Dissatisfied
28%
46-5044%
51-55 CSAT Score
37%
Very Satisfied
22%
Satisfied
15%
Neither Satisfied nor Dissatisfied
22%
Dissatisfied
11%
Very Dissatisfied
30%
51-5537%
56-60 CSAT Score
30%
Very Satisfied
0%
Satisfied
30%
Neither Satisfied nor Dissatisfied
50%
Dissatisfied
0%
Very Dissatisfied
20%
56-6030%
61-65 CSAT Score
40%
Very Satisfied
16%
Satisfied
24%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
24%
Very Dissatisfied
24%
61-6540%
66+ CSAT Score
23%
Very Satisfied
15%
Satisfied
8%
Neither Satisfied nor Dissatisfied
31%
Dissatisfied
15%
Very Dissatisfied
31%
66+23%

InboxDollars Customer Satisfaction Score by Usage

InboxDollars's Customer Satisfaction score was rated the highest by customers who have used InboxDollars's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year
43
1 to 2 Years
39
2 to 5 Years
37
5 to 10 Years
50
Over 10 Years
43

InboxDollars Customer Satisfaction Score by Industry

InboxDollars's Customer Satisfaction score was rated the highest by Mechanical, Civil or Industrial Engineering industry customers, and the lowest by Warehousing industry customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.

Tech
66
Accounting
50
Aerospace and Aviation
34
Fashion and Beauty
40
Architecture and Planning
75
Arts and Entertainment
14
Beverage, Wine and Spirits
75
Computer Hardware
75
Construction
20
Consumer Services
40
Education
50
Healthcare, Hospitals and Medicine
40
Hospitality
45
Manufacturing and Machinery
40
Mechanical, Civil or Industrial Engineering
100
Non-Profit
17
Professional Services
50
Real Estate
100
Restaurants
49
Retail
60
Security and Investigations
0
Transportation
0
Warehousing
0

InboxDollars Customer Service

2.5/5

InboxDollars has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.

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About InboxDollars's Customer Service

Address

Mendota, MN United States of America


Website

http://corporate.inboxdollars.com/

Quick Insights into InboxDollars Customer Service

InboxDollars's Customer Service score was rated highest by customers from the Real Estate industry, and rated lowest by customers from the Construction industry.

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Ranked InboxDollars Customer Service the Highest

Real Estate
4.5
18-25
3.1
Asian or Pacific Islander
3.1

Ranked InboxDollars Customer Service the Lowest

Hispanic or Latino
2.1
66+
1.8
Construction
1.5

InboxDollars Customer Service Score by Gender

Male customers rated InboxDollars's Customer Service score 0.1 stars higher than Female customers.

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Male

2.5/5

Female

2.4/5

InboxDollars Customer Service Score by Ethnicity

InboxDollars's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Hispanic or Latino customers.

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0
20
40
60
80
100
Caucasian
2.3
Caucasian2.3
Hispanic or Latino
2.1
Hispanic or Latino2.1
African American/Black
2.7
African American/Black2.7
Asian or Pacific Islander
3.1
Asian or Pacific Islander3.1
Native American
2.3
Native American2.3
Other
2.9
Other2.9

InboxDollars Customer Service Score by Age

InboxDollars's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

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0
20
40
60
80
100
18-25
3.1
18-253.1
26-30
2.5
26-302.5
31-35
2.4
31-352.4
36-40
2.4
36-402.4
41-45
2.3
41-452.3
46-50
2.2
46-502.2
51-55
2.2
51-552.2
56-60
2.5
56-602.5
61-65
2.1
61-652.1
66+
1.8
66+1.8

InboxDollars Customer Service Score by Usage

InboxDollars's Customer Service score was rated the highest by customers who have used InboxDollars's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year
2.5
1 to 2 Years
2.4
2 to 5 Years
2.1
5 to 10 Years
2.2
Over 10 Years
2.9

InboxDollars Customer Service Score by Industry

InboxDollars's Customer Service score was rated the highest by Real Estate industry customers, and the lowest by Construction industry customers.

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Tech
3.2
Accounting
2.6
Aerospace and Aviation
3.3
Fashion and Beauty
2.8
Architecture and Planning
3.6
Arts and Entertainment
2.5
Beverage, Wine and Spirits
3.9
Business and Consumer Services
1.5
Computer Hardware
2.4
Construction
1.5
Consumer Services
2.8
Education
2.1
Healthcare, Hospitals and Medicine
2.3
Hospitality
2.9
Manufacturing and Machinery
2.7
Mechanical, Civil or Industrial Engineering
3.8
Non-Profit
1.6
Professional Services
3.2
Real Estate
4.5
Restaurants
2.3
Retail
2.1
Security and Investigations
2
Transportation
2.5
Warehousing
1.8

InboxDollars as an Employer

4.4/5

InboxDollars has a 4.4/5 stars for its overall company culture rated by their employees

  InboxDollars CEO
top
25%
CEO of InboxDollars

In the Top 25% of Similar Sized Companies on Comparably.

Consumer vs. Employees

InboxDollars scored a -24 for Net Promoter Score and a 4 for Employee Net Promoter Score. NPS gauges how likely a customer of InboxDollars would recommend the brand to a friend. ENPS measures how likely InboxDollars employees would recommend working at InboxDollars to a friend.

Net Promoter Score

-24
NPS Score
30%Promoters
16%Passive
54%Detractors

Employee Net Promoter Score

4
eNPS Score
45%Promoters
14%Passive
41%Detractors

Global Ranking Snapshot

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3
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4
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Media and Entertainment
5
Apple  Apple CEO
Tech
6
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John Donahoe
Fashion and Beauty
7
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Brian Cornell
Retail