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InComm
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About InComm's Brand

Incomm est une agence de communication web. Incomm est sp cialis e dans la communication des entreprises (web et print).

Brand at a Glance

69%
Customer Loyalty
3.7/5
Product Quality
3.2/5
Pricing
3.4/5
Customer Service

InComm NPS

InComm's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether InComm's customers would recommend using the product based on a scale of -100 to 100.

InComm Overall NPS

0
NPS
50%Promoters
0%Passives
50%Detractors
InComm Overall NPS

InComm NPS Trend

-100
-50
0
50
100
Oct 2020
-100
Oct 2020-100
Jul 2021
-33
Jul 2021-33
Jan 2022
0
Jan 20220
Feb 2022
-15
Feb 2022-15
Mar 2022
0
Mar 20220
Apr 2022
-11
Apr 2022-11
May 2022
0
May 20220

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

InComm NPS by Ethnicity

InComm's NPS was rated 34 points by Caucasian customers on Comparably.

Sign Up for Brand Profile PRO to get the full NPS by Ethnicity data of InComm.
-100
-50
0
50
100
Caucasian
34
Caucasian34

InComm Customer Loyalty

69%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

69% of InComm users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

PRO Demo Our Brand Intelligence Solutions

69
69%
31
31%
InComm Customer Loyalty

InComm Customer Loyalty Score by Ethnicity

InComm's Customer Loyalty score was rated 70% by Caucasian customers on Comparably.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of InComm.
70
out of 100
Caucasian

InComm Product Quality

3.7/5

InComm has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.

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InComm Product Information

InComm’s product quality score is a 3.7 out of 5 as rated by its users and customers.

Website
http://www.incomm.fr
Company Size
1,001-5,000 Employees

Industry

Tech
AdTech
Ecommerce and Marketplaces
Productivity

Quick Insights into InComm Product Quality

InComm's Product Quality score was rated highest by Caucasian customers.

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Ranked InComm Product Quality the Highest

Caucasian
3.1

InComm Product Quality Score by Ethnicity

InComm's Product Quality score was rated 3.1 stars by Caucasian customers on Comparably.

Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of InComm.
0
1
2
3
4
5
Caucasian
3.1
Caucasian3.1

InComm Pricing

InComm ROI & Value For Money

3.2/5

InComm has a value for money and ROI score of 3.2 out of 5 stars rated by its users and customers.

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Quick Insights into InComm ROI

InComm's ROI score was rated highest by Caucasian customers.

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Ranked InComm ROI the Highest

Caucasian
3.5

InComm ROI Score by Ethnicity

InComm's ROI score was rated 3.5 stars by Caucasian customers on Comparably.

Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of InComm.
0
1
2
3
4
5
Caucasian
3.5
Caucasian3.5

InComm Customer Service

3.4/5

InComm has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.

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About InComm's Customer Service

Address

250 Williams St NW,


Website

http://www.incomm.fr


Phone Number

+33 810 60 01 45

Quick Insights into InComm Customer Service

InComm's Customer Service score was rated highest by Caucasian customers.

Sign Up Sign Up to unlock insights into how customers have ranked InComm's Customer Service score.

Ranked InComm Customer Service the Highest

Caucasian
3.3

InComm Customer Service Score by Ethnicity

InComm's Customer Service score was rated 3.3 stars by Caucasian customers on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of InComm.
0
1
2
3
4
5
Caucasian
3.3
Caucasian3.3

InComm as an Employer

2.9/5

InComm has a 2.9/5 stars for its overall company culture rated by their employees

  InComm CEO
bottom
15%
CEO of InComm

In the Bottom 15% of Similar Sized Companies on Comparably.

Consumer vs. Employees

InComm scored a 0 for Net Promoter Score and a -17 for Employee Net Promoter Score. NPS gauges how likely a customer of InComm would recommend the brand to a friend. ENPS measures how likely InComm employees would recommend working at InComm to a friend.

Net Promoter Score

0
NPS Score
50%Promoters
0%Passive
50%Detractors

Employee Net Promoter Score

-17
eNPS Score
24%Promoters
35%Passive
41%Detractors

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